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    Ocelot Computers

    4.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    11 years ago

    I needed my computer repaired fast. I paid their "emergency" fee and had it back by 11AM!

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    Computer Solutions - Storefront

    Computer Solutions

    (15 reviews)

    Absolutely first rate, best-of-breed business with very reasonable rates. Our home and family has…read morerelied on them for fifteen or more years. But they outdid themselves on our most recent visit, where we were faced with windows 11 updates repeatedly corrupting and disabling our high-end desktop computer. Computer Solutions recommended and installed Zorin -- a Linux based alternative to Windows or Mac-OS. Zorin is absolutely far exceeding all our expectations. We are so thankful to Computer Solutions for recommending and installing it and saving our prized computer. I cannot believe that after over 30 years of "warfare" Microsoft has ceded the field to this excellent windows replacement.

    My wife and I took her refurbished computer, which we recently purchased, and she wanted to…read moretransfer the old photo from her old computer to the newer one. The so-called tech person worked on the job for several days and charged 135 dollars before the job was completed. During this process, he reinstalled, screwed up, and just about junked her computer, voiding the warranty as a result. He blamed it on the software, which he shouldn't have used in the first place, and then on the computer being too old. As a last result, we called the company we bought it from and FaceTimed the problem and fixed it ourselves the right way, now it works fine. The owner refunded 100 dollars and never took any responsibility for bad workmanship on the part of this employee; they failed miserably.

    Nitco - NITCO Headquarters in Hebron Indiana!

    Nitco

    (3 reviews)

    My Internet went out & the help desk is ZERO help. Their solutions include unplugging & plugging…read morein the router. If that does not work, they tell you that they will have to escalate it and have someone call you back. Don't plan on getting that call. Yo will need to call for two more days to get that call back. They then go through the same unplug & plug the router back in. When that does not work their solution is to send a tech out for almost $900. I work from home a few days a week & and need an Internet provider that is reliable - Nitco is NOT it.

    Thank you Team Nitco, I recently called with an issue with my internet connection going on and off…read moreevery 10 min, The tech service gentle man was on point, listened to my issues, check the connection from his end, deemed there was an issue, I was given a with-in 48 hour time frame. 8 am the next morning the server tech was knocking at my door. He wouldn't come in until he put those blue shoe covers on, he insisted. Came in and found the modem took a hit during the last storm we had in Hebron. he swapped out the modem checked the connection and all was good then he left, about 2 hours later my dogs were going crazy so I went out to check the property, it was the same tech, I was just about to tell him the connections just went out, he smiled and said he and the tech department were monitoring the connection and seen the connection drop, the service tech went on a mission to figure out the issue. He did all the checks outside and inside the house, everything was as is it should be, so puzzled he was, then said let my check wireing at the cross over pole in front. BOOM that was it, the juntion box was busted open and the wires looked like a mouse was chewing through them. I have to say, "Nitco", "Tech support operator" and The service tech" didnt just call it job done, they monitored the issue until thing were fixed. Thank you once again Team Nitco you noticed an issue before I did and jumpped on it.

    Ocelot Computers - itservices - Updated July 2026

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