The guy is a total jerk he fixes phones then if customers complains about something that goes wrong…read morehe right away call you bitch and treats you nesty

So I had my iPhone XR for 4 years now and it cracked 2 weeks ago and it was totally unresponsive. I…read morecame to golden tech last week and the guy fixed my phone up and I even got a case and a screen protector. A couple days later in plugged my phone in to charge like I do all the time and a red line came across my screen. A few days went by and more and more lines kept appearing, so I came back in 2 days ago to solve the problem and he told me that I dropped it and I as charging me to fix it again. Mind you I paid $200 to get it fixed last week and now he wants to charge $130 to fix the screen. I did NOT drop my phone or anything like that. He was trying to tell me that even SITTING on my phone or the slightest pressure can crack the screen. Either he fixed it wrong or he needs to have a disclaimer saying the slightest touch can damage the phone. I would not have came to him and I could've gotten a whole new phone guaranteed to work for what he was trying to charge me. I will not be recommending or coming to this establishment ever again!!!

Before and after repair on my imac 2010 logic board LCD connector. Perfect service, quality fix,…read moreand reasonable price. Several Apple Authorized repair shops were much more, and less willing to try the repair.

From the owner: Here at Viaan Electronics, we handle all your Electronic Equipment Repair and Services. Any product…read morefrom any manufacturers. Whether it be a component level failure, normal wear, environmental damage, software or firmware corruption. Viaan Electronics is here to help you. We refurbish and repair your entire unit, and fully test all equipment 100 percent before leaving the facility. So you can save on the high cost of replacing the whole instrument.

Called for a in house service call to look at my 65" Mitsubishi tv. I had replaced the lamp and…read morechip but still no picture. On the internet it stated they came to Cedar Lake, IN but upon talking to a man there he stated they only went as far as Hammond. Asked if he could recommend someone or help over the phone with my problem he said he could not offer me any help.

Dishonest Business Practices…read more I would give 0 stars if possible. The owner of this company agreed to issue me a refund and now refuses to return my phone calls or text messages. On October 20, 2017 I contacted Marc-Anthony Electronics (formerly known as "BigDog TV & Electronics") to schedule an appoint for TV repair service at my home. On October 21, 2017 Rob came to my house to diagnose the issue I was having with my television. After inspecting my TV, he informed me that I would need a new main board to fix the problem. He quoted me $325 to order the part and perform the work. He informed me that I would need to put down a deposit up front and pay the remaining balance (in cash only) when the work was complete. I said OK and proceeded to pay him $150 via the "Square" credit card payment system. The breakdown for this amount was $55 for the service visit and $95 deposit on the part order and work. Following Rob's visit, I had a discussion with my wife where we decided that we did not need this work done at this time. We are preparing to move and are making an effort to save money for this expense so we did not think that spending $325 to fix a TV is necessary at this time. I communicated this to Rob less than 24 hours after his visit via text message. I explained the situation to him and asked for a $95 refund ($150 minus the $55 service charge) since we no longer needed the repair done. He responded "okay" so I expected to receive my refund in a few days. However, as of today (11/16) I have not received my refund or even a return text message. In total, I followed-up more than 8 times with no response. I opened up a formal dispute with my credit card company. Avoid at all costs.

Last week I'd stopped by the South Holland Store to ask a few questions about the feasibility of…read morerepairing a laptop with malfunctioning keys. After a conversation with George and weighing in on my options, I took a look at his available laptops and found a HP laptop that had been updated with Windows 11, 1 terabyte of internal memory and had an internal disc drive, which one can not get on these new laptop computers. On top of that, the price of the laptop was fantastic, in my opinion! George booted it up, went over the features and warranty and I left out of his store with a lot of confidence in my purchase, which will strictly be used for storing and playing karaoke music. Thank you sir.

I needed my laptop hard drive reformatted! George was great. He not only provided the service,…read moreafter providing me with an estimate - THE SAME DAY. The laptop was ready for pick up the following day. Thank you George

Filled out extensive info on their website to get my iphone 12 charge port fixed, it said come in…read moreanytime on Friday after 10am, no appointment needed, I showed up at 10:15 store was closed, no sign on door, I waited for 30min , called their number, no answer or info on any of the extensions, finally got it fixed at a small local shop in 1hour for half the money, I would never use these guys,

I was working on my MacBook Pro and it shutdown on me. I wasn't able to turn it back on. Checked…read moreDIY websites with self troubleshooting but nothing worked. I didn't think it would be the battery since my Mac was always charged and rarely used without the charger. Here I thought I had to purchase a brand new expensive MacBook. So I decided to bring my laptop to folks at UBREAKIFIX. Now days, hardware fixes are pricey and the Mac is not protected by AppleCare so I felt taking it to UBREAKIFIX was going to be the best option. The tech who handled my Mac was able to swap the battery which turned out to be the problem. The service is excellent and I would recommend anyone to give UBREAKIFIX a try when your computer decides to malfunction. Thank you! Rating 5 stars for sure!

Horrible horrible service! Very ghetto, very fraud. Just another business using a service and the…read morelack of knowledge of electronics to get over on the average person. Had to have the police get involved and even the police told the manager the extra charge was ridiculous and not adding up to what it is supposed to. I paid 125$ deposit and was told 125$ owed to pick up. Then when retrieving my television was told a whole nother price the added taxes fees and shipping when my tv was never shipped. The older man seemed confused and like he didn't know what he was even reading and added a 50 delivery fee to evanston when he didn't come to evanston and the lady over the phone already confirmed they don't charge a delivery fee if dropped if to the same place it was picked up which it was. Had to go to the store and contact more police. BY FAR WORST SERVICE EXPERIENCE I HAVE EVER HAD AND I HOPE THEY DONT GET AWAY WITH THIS WITH ANYONE ELSE! I can only imagine how much money they have finessed gettin over on people this way that have not even paid attention to this! Not to mention got back to the store with the police and they hooked the tv up after they told me they turned it on and it was working fine. Just to discover tv still doesn't work 311$ later. No remorse to fair resolution just attitude entitlement and pure ignorance! Please don't waste time go to a big company who stand behind their work!

Called ahead to see if they have a charge for an estimate on a TV repair, was told no. I walk in…read moretoday with my TV and I am told that there is a $50 charge for estimate/deposit. And a guess-timate was what is free. So i leave.

On Sunday, May 25, 2025 my husband Carlton and I stopped in the Homewood store for the sole purpose…read moreof purchasing an ink cartridge for a printer. While we were in the store we decided to browse the two aisles of washing machines and dryers. We were not looking to purchase these machines at the time. To paint the picture, Carlton and I moved into our recently built home in 2022. We had not felt the need to immediately purchase a washer and dryer, since we had been accustomed to going to the laundromat for over 15 years. However, we knew that at some point we would eventually purchase a washer and dryer, for convenience. While we were simply looking, to analyze which type of washer we would eventually buy, an employee named CATHERINE A. approached us to see if we needed any assistance. At first we told Catherine we were just looking. Without hesitation, Catherine simply stated she was available to answer any questions we might have. Well, not feeling as though Catherine was merely pushing for a sale, we decided to start asking questions about the features of one set of the GE washers and dryers. Catherine was so knowledgeable, kind, cheerful and patient. She was able to answer every question we had. Catherine did an outstanding job of not only explaining the features of the appliances, but also the benefits of the Memorial Day Sale. My husband and I became very intrigued by the offerings of the store. So much so that we wanted to know what everything would cost. Upon request Catherine took the time to give us a complete mockup, to show us exactly what the purchase of the washer and dryer, necessary accessories, delivery and installation would cost. My husband and I felt it was too good of a deal to pass up. Therefore, Carlton applied for the store credit, and was approved. He wanted to take advantage of the 24 months no interest promotion. What was supposed to be a minor purchase for an ink cartridge turned into a $1700+ appliance purchase. The way Catherine extended Excellent Customer Service to us sealed the deal! We do not have any hint of buyers remorse, because we know Catherine was honest and transparent in her communication with us. I know this to be true, because after I left the Homewood Best Buy I actually researched some of the things Catherine told us. I also saw we purchased the items at a great price compared to other retailers for the exact same washer and dryer. I want Best Buy to know they have an outstanding employee in Catherine A, and she gives excellent customer service! If they were to roll the film footage, of our visit, they would see we were in the Homewood Best Buy from 1:54 pm - 3:02 pm. Most of that time was spent conversing with Catherine A, while we learned about the product and the sale, plus made the purchase. I would also like to add that Best Buy contracted with a very nice reputable delivery service. We had absolutely no issues with their delivery and installation.

Don't go. Save yourself. They won't price match unless you buy into their membership which is $50…read more The price difference was $30. So i would have paid more to buy it from Best Buy. So I put down my Roku tv remote, the air buds for my daughter and left the tv behind. Spoke to 2 managers they didn't seem to care. I did drive to Sam's Club that night to get my TV and I love it!. Best Buy let $450 walk out the door and didn't seem to care. I was trying to shop in my community. Customer service was horrible. Guy manager sitting at front was rude and lazy. Never got out the seat. I stood to the side to wait for him to finish a conversation with associates and then he summonsed me over like I was his child. I should have left then.