We were very pleased with the window replacement handled by Primeline Exteriors. We replaced a…read morevery large picture window that had cracked seals. The new window looks great and enhances the value of our home. The crew that arrived at the agreed time to install the window was courteous and professional. They were efficient and carefully installed the new window while cleaning up and hauling off all the debris from the old window. I would not hesitate to use then again.

Cameron, the project manager often needed to be called in order to be informed about problems. Good…read moreproject managers would already know either from communication with their subs or by the fact that they are frequently present during the work. He will hire people who haven't been vetted. More than one trade had no idea what they were doing and Cameron was often surprised to find out that info. He placed an unproven sub on our double bathroom remodel. In the end it turned out the sub didn't know how to do anything well. I spent 56 days in a hotel while the bathrooms were demoed, remodeled, demoed again and redone. We lost a significant amount of money from our dealings with Cameron. A year later we are still resolving issues that Cameron allowed.

Our journey starts in approximately February of last year. We got a quote to get our roof…read moreprofessionally replaced and repaired. We decide our shingle and gutter colors and everything seemed great, planned and ready to go. This is during a supply shortage so we get delayed a month or so due to availability of shingles. Sure, no problem. The installation begins: the contractors arrive and seemed professional enough to know what they're doing and they get started ripping things off and replacing. First incident is my neighbor picks up a handful of nails that were left in the street after the first day of work. Unacceptable, but they responded respectively with my feedback. 2nd day into the work they let me know they underestimated the amount of shingles and need approximately $2,000 more including labor. We decline and but pay some pity because of it being a mistake. Here's the catch. We have to wait for more shingles, --for 3 months. All the while 4 different leaks developed with a half blue and half brown roof. Keep in mind, all of the communications with AVCO have been extremely delayed and they showed up multiple times without notice. They fix the leaks; repaint it and all. I accept it. And still being lenient. They continue the roof replacement and the blue shingles look amazing. Another 3 months go by with little communication on when the gutters will be installed and the pricing. The gutters get installed initially, completely incorrectly. At this point, the person who gave us our initial quote was 'fixing' his contractors work. The gutters continued to hold water and drain incorrectly. We come to find there is a sagging section of the roof that they should've contacted us regarding and at least given us the choice to get it repair or not. But no one ever spoke about it potentially being a problem. To this day we have yet to pay for the gutters as they still are left incorrectly done and still holding just a little bit of water, not to mention a corner being finished with the wrong type of leaf catcher because they ran out or got lazy. This is not a reliable company. They contract out there work to anyone who will do it for a low wage.

Called Avco for metal roof quote after hail storm damage. They are prompt and professional…read more Willing to work with your insurer is necessary.

The service provided has been exceptional. After installation, there was a minor issue that was…read moreaddressed immediately. Two of the windows in the house were broken/cracked when it was purchased. The builder-grade aluminum windows were worse than I realized... since Window World replaced them, the temperature and sound infiltrations are minimal!

We have hired window world a couple different times to replace our old windows. They are very…read morecourteous, professional and friendly. I absolutely love their windows and they come with a great guarantee. Every time I know someone that is looking to replace a window or their whole house of windows, I recommend WINDOW WORLD. Thank you Window World for being such an amazing company.

Paid over $11,000 for a new roof with the understanding that if any unforeseen problems where…read morefound to fix fix them and I would pay for them. The roof is less than a year old and has been leaking for over 4 months and continues to leak. The owner tried to do a caulk type repair, it still leaks. Owner sent someone to look again over 3 weeks ago and has not responded.

From the owner: Banks Roofing & Siding provides roofing installs and repairs to Quitman, TX and surrounding areas.read more