I went in looking for a battery for my new camera and they were painfully unhelpful; they didn't…read morehave it in stick, which is fine, but they couldn't or refused to give me any help on where I could find it. I was turned off from the moment I walked in the door, they payed no attention to me and I had to wait 10 minutes to ask a 20 second question. tldr; slow, unfriendly service. Go somewhere else.

On day 3 of my vacation my camera suddenly stopped working. I googled camera stores in the area and…read morefound Nya Kameradoktorn. To cut a long story short I ended up purchasing a new camera and I am very happy with it. The person I spoke with was most helpful and patient.

Fun place to shop at! Very happy and helpful staff. I liked that I could feel the pens in my hand…read moreand try to write with them on paper first. Easily find a very luxurious pen that's just right, so much to choose from! Almost feels like a custom-made pen since I've selected it myself ;)

I ordered a green Lamy Pico pen but received a pink one instead. I e-mailed them about it, and they…read morereplied they don't have a green one and that the description on the website was incorrect.

I came here to pick up a lens hood to replace the one that I had broken. The staff was super…read morehelpful, found my lens hood and an off brand substitute. Since the price was only 10 kr difference I went with the brand. They also had a lens cap bungee cord that I've had a huge problem finding in the US. There were so many useful accessories, I ended up buying a silicone camera body protector in addition. My camera sees some less than gentle situations so this was a real find for me. They offered me tea and snacks for free once I had finished purchasing everything. Nice touch by the staff. I'm not from Sweden so I don't have a great deal of experience in comparing prices with other places. Some reviewers have stated that some of the prices are a bit higher than other stores. For the helpfulness of the staff and the variety of products carried here I would choose to come back here even if I did have to pay a bit more.

An online store called Scandinavian Photo charged me € 159 for products it never shipped. When I…read morestarted asking where the products are, it was explained to me that their ordering system had rejected the order. I was not provided with such information. However, they had been able to withdraw money from my account very successfully. As a solution, I was offered an attractive opportunity to place a new order. I replied that I will not make any new orders before I have received the previous money back. Such a demand was received with complete radio silence. Now I have sent a complaint to the bank and they will sort out the situation. SCANDINAVIAN PHOTO! DON'T BUY ANYTHING FROM IT! THEY ARE NOT WORTH YOUR MONEY!

I went in the have my visa photo taken for my trip to china. The guy that serves me printed out 4…read morephotos, 3 photo's were the right size. One photo he chopped at bit too short and had to print out 4 more to get my 4th photo. He charged me 329kr. I thought it was fine, except for when I went home. My partner did the same thing the a few days ago, yet he paid 279kr to the exact thing for him. So basically he charged me the extra 50kr for a mistake he made when he chopped my photo short, to make up for the extra 4 photo's he printed.