No communication when needed. Auto ins. got cancelled because she doesn't respond to her messages orread more

Heather is your go-to for insurance! She knows her stuff and gives you options! I like that she…read moreeducates on uninsured motorist and medical payments coverage so I'm not stuck next time like I was from a car accident when the last agent didn't even let me know what was available:) I will continue to refer her to my family and friends :)

Kellie handle both vehicle and home insurance for me for a decent while now. She makes sure that…read moreyou have the combination of discounts so that you can reduce the amount of wallet drain, mandatory insurance can gouge you for. Being able to pay by credit card is a definite bonus as I hate having to keep track of when to send a check for the premiums. Until Im so stinking rich that I can hold that 30,000 bond for every car I ever own, having a solid insurance agent is the next best thing.

I had Farmers (Kellie) for 30+ years. I had an accident with someone (her fault - ran stop sign),…read morethey totaled my truck ($4k damage) against my wishes. Geico, the other insurer, wouldn't pay (they said low coverage) and Farmers 1st offered about 15% of the value, then eventually about 1/2. I appealed to Kellie to intervene; Farmers refused and Kellie told me I didn't buy the right coverage?! I had to get a lawyer, I think that's Farmers whole business plan = take money until an accident happens, then tell you to get a lawyer..Don't be fooled.

Great and supportive team…read more Garrett has been very helpful in assisting my in my home insurance.

Awesome service! The staff is very friendly and my agent Trent is incredible - honest and very…read moreknowledgeable. New Horizon is now handling my home, auto, boat, buggy, and travel trailer. I even secured an umbrella policy which was inexpensive and gives me that peace of mind. Highly recommend!

I have been a customer with Joy Ride Insurance for almost 20 years…read more The staff has always been helpful and professional. It truly makes sense to use a local company to find the best prices for your vehicles. Ben is particularly interested in finding the best coverage for a reasonable price. I certainly appreciate having a local advocate. Ben is the best!

Great Service , insanely cheap rates , and they donate money to needy organizations !…read more I have insured both my big bike and my scooter through them , they can service anyone within the state of California. Call and ask for Eddie Refuerzo !

disappointed that they are not funding the 5,000 after my 10,000 deductible. cannot understand why…read morenot covered

Seann was knowledgeable and friendly. He helped us get the coverage we needed. He made it easy. we…read moreare very satisfied.

Janet is a very customer focused insurance agent. We have had our insurance with her for at least…read more10 years. It's been very easy for me to get in touch with her when I need her. When we have questions she always gives us the answers. Over the years, family and housing situations change. Janet would give us options and help us make the right choice for our needs. When you get insurance you never talk to the person you bought it from again. that hasn't been true with Janet. We can reach her when we need her. We have always bee able to talk to her and she calls us back personally when we leave a message. Thank you Janet! We recommend Janet to everyone.

There customer service and social skills are phenomenally good. These people will help you…read moreunderstand the language of the insurance and the terms you are getting yourself into. I recommend these people

I went over to get a document notarized and Carolina was super sweet and helpful throughout and the…read moreentire process. It was $15 a signature, which is super affordable. She also faxed my documents for me. 10/10.

I would like to thank Nancy morfin over at Academy West every time I need help with my insurance my…read moreDMV stuff she's the person I call she knows exactly what I need to get done and helps me and gets me out of there with a smile so once again just want to say thank you to Academy was thank you Nancy for a great job you're wonderful keep up the good work