Jade insurance reached out to me to help get me car insurance. I texted her my details and…read moreinformation on what I needed, she said she would give me a call back with quotes and I texted her two days later asking if she had found any insurance that can cover my vehicle and she has not responded since. It's been about a week and a half now and still no answer.

Staff was very knowledgeable and assisted us with finding the best insurance that fits our budget…read more Very happy with the whole personal experience!

Great and supportive team…read more Garrett has been very helpful in assisting my in my home insurance.

Awesome service! The staff is very friendly and my agent Trent is incredible - honest and very…read moreknowledgeable. New Horizon is now handling my home, auto, boat, buggy, and travel trailer. I even secured an umbrella policy which was inexpensive and gives me that peace of mind. Highly recommend!

Terrible agency! Sarah was assigned as my agent, and from day one she was less than helpful, I…read morecould never reach her by phone, and she didn't know what she was talking about. The information about my house was incorrect, and even after emailing her about it nothing changed, so my insurance premium was based off of a 2-story house when mine is single-level, and they had my house as 300 sq ft bigger than it is. I think they do this on purpose, hoping their customers won't notice so they can charge higher premiums. Rates in California have gone up crazy high anyway due to proposed fire risks for different areas, where there was previously no risk three years ago. Sarah told me they don't have control over the fire risk determinations, that it's up to the CA Insurance Commissioner. Wrong! I called the CA Insurance Commissioner's office to confirm (and complain) and they confirmed they are just a regulatory agency there for the consumer and to regulate the industry. After this phone call, I will now be filing a formal complaint with the Insurance Commissioner against Sarkhosh Insurance Agency. Suggestion: Go with an agency who is an insurance broker and they can search for the best coverage and more affordable premiums. Sarkhosh tripled my premium from $740 in 2025-26 to $1900 for 2026-27, and when I asked for the corrections in my house size to be fixed finally to hopefully adjust the premium down, Sarah came back with a new figure almost $300 higher!! That doesn't even make sense, which is why I say this agency is crooked! With a new agency I found similar coverage for $1000 for the year.

When it comes to customer service, Dimitri has to be one of the BEST out there! He's so patient and…read moreunderstanding. His attention to detail and follow up are a life saver (and who are we kidding $$ saver too). Our insurance was up for renewal and if you have insurance in CA you've probably received a notice of increase or even non-renewal? Maybe even a new policy requirement? My mom did! Well, he was on it! Provided a couple of options and solution. Thank you Dimitri for always staying on top of things.

Great assistance! Silvana is very professional and very intelligent. I 100% recommend this to…read moreeveryone.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call or…read moreclick away. As a dedicated Allstate Agent in Fresno, I know how important it is to insure what matters most to you. I appreciate the opportunity to get to know you and help you to find the solutions that meet your insurance needs. Call us today!

Total joke. I got dropped for a toilet overflow claim that had a total payout of barely $1,000. Go…read moreelsewhere.

I've had this agent for I think four years now, and if I can avoid speaking to him I do. He doesn't…read morereally listen to your needs he just says what he thinks you should do. He also has smart aleck remarks that are not even related to insurance almost like insulting you in a way. I recently had a car accident and called his office and no one was able to assist me they told me to call the 1800 number I will definitely be looking for another agent who values their customers.