My 2nd stop to get the sandal my mom wanted. When you really find what you want; gotta do whatcha gotta do! I now wonder if I could've paid for it and had it shipped. Well the store was pretty empty and no one was at the register. Aidan showed up, apologized for the wait and checked me out. He did ask me if I paid at the other store. That option wasn't offered to me but sounds like a disadvantage to me, just thinking about taxes. read more

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Meh. Really bizarre experience at this facility today. I ran across an empty box of shoes and let the guy working know. He then proceeded to watch me as if I did it??? I give up on being altruistic. read more

"What's up?" said the rude staff person. I can get cheap shoes lots of other places. That's what's up. read more

This store is best for easy to fit feet. My daughter with her 8.5 Medium foot finds tons of options here. But me with my crazy high arches, my wide metatarsal and kinda being between a size 10.5 & an 11 rarely finds anything here. I'll just go to Foot Spot in in the Ranchmart strip mall, Nordstrom, or shop online. They have good prices here, though- and a decent selection of socks and bags. The clearance section in the back has crazy low prices. Customer service is non-existent. You're on your own here, which can be annoying when shoe shopping. They're nice enough at the checkout, but nobody on the floor will say hello or be very helpful. read more

Off Broadway Shoe Warehouse - 'Off Bra Wa Wareho'- This just cracked me up! I'm easily amused lol - Shoe Stores Near Me - Kansas City, Missouri

Besides all the shoes and selections everything was good until I asked the tall black bald man for help. Antonio was his name. He treated me with the upmost disrespect. Then I watched him treat another shopper the same way. How do these people even work for a man like that? One of his employees apologized for how he treated me. She was a nice girl read more

Disgusting Sales Person Let's start from the beginning my husband was trying on couple of sports shoes, it takes a while for him to find the right pair as he has flat feet. While trying them one of the sales executive came and was trying to put back shoes while my husband was still trying on. When we said we were still figuring on the right pair he was too rude and asked us to keep them in the right place. When we said we'd have done that after finalizing on the right shoe. Still he was pestering on the same thing, when we said we ain't coming back to this store he was so inconsiderate and ill mannered he asked us to promise him that we don't come back to this store! This was utter unprofessional & unacceptable behavior from the store executive . I have been a loyal customer of off broadway & never ever faced such ill treatment, & pray no customer ever face such indecent employees. Shopping should be fun & not misery! Hoping Off Broadway hires educated & polite employees. read more

Shoes. Lots and lots of glorious shoes. If you're ever out in Waldo and need shoes, this is your place. Typical mega chain store with a ridiculous amount of shoes. There's a pretty good selection if you're going to a wedding (as this is where I seem to run into everyone I know) or a party. Typical back wall full of bargain shoes. I've always found customer service here to be a little better than most other chain shoe stores. I usually have someone around if I need help and many times they've even approached me as I'm looking. Yeah, I need help. I need help finding someone who'll will me so I can buy all these glorious shoes! In short, if you like shoes and are around Waldo, stop by. read more

I recently purchased some shoes at the store in ward parkway. This store is conveniently located and either has what I want or they're willing to order and ship it to me. This is great. What's not great? The rude person who checked me out. I'm in no way judging, I accept anyone from any walk of life. The individual who was checking me out was clearly either a man dressed as a woman or they were in the process of transitioning. That's not my problem. I think they had a lot of hormonal stuff going on because they were RUDE and completely impatient. I bought 4 pairs of shoes, I was guessing at a size for my daughter and changed my mind a few times at the register. I understand being frustrated, but to roll your eyes and say "if you can't make up your mind you need to move so I can ring someone else up." It was the attitude this person had that just infuriated me. You shouldn't work in customer service! read more

Seriously. This place is crazy-good. You can walk in with 120 bucks in your pocket and walk out with three pairs of pretty good shoes. And if you head over to their little always-on-sale section at the back of the store? Whaaaaat? You can save CRAZY amounts of money. Downside: Hey, they might not have your size. If you're a size 12 like me, you can expect it roughly half the time. But for these prices, so what? Move on and find something else. The staff is mighty nice, and while there never seem to be enough of them (hey, managers schedule the hours that corporate gives them, so I understand) they always have answers to questions. Off Broadway Shoes: Live Your Shoe Shopping Dreams. read more

I don't really shop here often. Not sure why, but the styles they have just never seem to match my taste, but I stopped in with sort of a shoe emergency. I was meeting friends for dinner and the espadrilles that I've adored for over a decade finally broke. I was able to find a pair, and although I thought the price was a bit steep for a brand I'd never heard of, I purchased them. They were also having a buy one get one half off sale and the staff was very helpful. They offered to call other stores to find my size and mentioned they could have it shipped to my home. read more

Like DSW, but I think a little better quality. Lots of shoes, way more women's shoes than men's, but I get that. You're not gonna Frye boots or Bacco Bucci's, those are strictly department store brands. But I did see True Religion last time, and the selection is decent. read more

This is the worst Off Broadway store I've ever been to. Way worse than DSW. The people aren't friendly and she selection SUCKS! They NEVER have popular sizes. I realize that it's not a full stock shoe store so they won't have all sizes but seriously- if you have NO sizes that are the average size, get more shoes! If you're a ladies size 6 or size 10, this is the place for you. I keep reminding myself not to drive all the way out there. I think I've finally got the picture. I'd rather drive miles further to DSW to actually find a store with some selection and friendly people. read more

This store SUCKS. Ok, so not only do they not carry any shoe sizes that are considered "popular", like ladies 6-7, I couldn't find a single pair in my size (5), and the staff is terrible. They totally ignored us at first, and there were 4 of them out on the floor, and then they decided we were trying to steal something and wouldn't leave us alone. I've worked retail, I know what hovering is. And they were NOT being discreet about it. Scanning random things around us is not being subtle. Staring straight at us is NOT BEING SUBTLE. It's just RUDE. After I noticed, I wrapped up my coat so it looked like it had shoes in it, and then dropped it on the floor a few minutes later to try on something, and one girl immediately came straight over and inspected my coat. I was marked as a target before I had even pretended. Why? Because i'm young? Because I was white? Either way, I found it highly offensive and I WON'T be coming back. read more

Do not go here. I have consecutively purchased 2!! pairs of defective shoes back to back and the manager does not accept returns!! the first pair within a day I had to take back because the seams broke on the toes, the next day I went and the manager refused to exchange them. He insisted that because I wore them that I had to keep them. He then greedily told me to buy another pair and he would give me a ten % discount. Well since I had no choice as I had brought the bad shoes with me never imagining this type of service, I did. Guess what the new pair I bought started tearing within a week. AVOID THIS PLACE AT ALL COST. they have no qualms about taking your money and giving you discards or defects. ALSO the manger there refused to let me keep the bad shoes there and forced me to carry them away with me on the original what I thought was a simple exchange!! ripped off twice by this place. read more