Awesome service and reasonable prices! I wouldn't go…read moreanywhere else! Thank you for your help!!!

I have needed help with various computers I've owned for many years and have found that help in…read moreplaces ranging from Syracuse in upstate NY to Auburn, Alabama to Charlotte and Raleigh in NC and now here in Greenville. I say all this to make the point that The Computer Doctor in Greenville is by far the best experience I've had. He took my Dell laptop that was booting up at a snail's pace and CONSTANTLY updating for some reason and, after one overnight's work, had it running so well it was unbelievable. I'm not sure what I had done to mess it up so badly, but he fixed it. It now boots up in less than 2 minutes (used to be it could take up to 30 min) and is running like a charm. Thank you, Computer Doctor!!

I have ABSOLUTELY NOTHING remotely good to say about this location and their employees…read more SPECIFICALLY THE GEEK SQUAD!!!! I came in around 3 weeks ago with water damage to my computer i bought not even a month ago from best buy. I bought apple care immediately after purchasing my computer as I would for any other device. Apparently my apple care did not cover water damage or literally any bs these people were saying we're wrong with my computer. I went on the Apple website to see if I could just send it in because I do not like this best buy store, even before this happened. Anyways, there wasn't an option for me to send it over myself so I had to make an appointment with the Geek Squad at Best Buy. I go for my appointment and they tell me the Geek Squad person to help me is not there and I need to come back later. Okay already off to a bad start. I came back later the next day and they said they needed to run a diagnostic. The guy goes to the back to make sure everything is good to run the diagnostic and this guy comes out and says "we don't have any chargers I am going to need you to bring you're charger back tomorrow." Are you fucking kidding me.. You are a Best Buy store and you can't get a fucking computer charger??? A family member of mine went to go drop off the computer and charger and the guy opened the computer and it was magically working again. Great okay so they say that I should just come back if it stops working again because it's a long process to send it to apple. I get home, the computer isn't working. Wow everyone act surprised! I go back and then the guy proceeds to tell me that it isn't water damage and it was a problem with the operating system of my computer?? Who tf knows. I proceed to tell him I have never had anything wrong with the computer, it is 100% a water damage problem. 5 minutes later he opens my computer again and proceeds to say "It looks like someone deleted you're hard drive and Apple doesn't cover that." First of all, NO ONE deleted anything. This guy was deadass just lying to my face at this point. So I finally get them to run the diagnostic and they said they have to send it to Apple. Yea we already knew that. Okay perfect so now I will just be waiting for my computer to come back from Apple and be fixed. So obviously that didn't happen, I waited 3 weeks with absolutely NOTHING fixed. They said they called the number on the file (THAT WE SPECIFICALLY TOLD THEM NOT TO CALL BY THE WAY!) and they didn't even call the number on the file, OR the number we told them to call. We never got anything that said my computer was ready because these employees are absolute idiots. I go and pick it up just for them to say it doesn't work and they needed an extra payment to cover the apple care fee that apparently I don't have. They then proceeded to say they couldn't do anything about it because they couldn't get in contact with us. ARE YOU DUMB?. We gave them. not one BUT TWO different numbers to contact and their dumb ass couldn't even contact one?? These employees have NO idea what they are doing whatsoever. Not to mention, I had to pay over $200 just for them to do absolutely nothing. Those people working there currently need to get fired Immediately. specifically the man with the red long hair. He clearly had no fucking clue what he was talking about. I mean seriously.. where the hell are they getting these terrible employees???? DO NOT GO TO THIS BEST BUY IF YOU NEED TECH SUPPORT. They will take your money, give absolutely no help, and waste hours of your time. Literally go anywhere else but here, it's absolutely ridiculous how embarrassing these service was here.

don't know the guys name but whoever works at the Apple repair counter needs to be fired. Came in…read moreon 7/4/25 needing my phone screen fixed, guy barely spoke a word to me, went to the back with my phone for a whole 2 minutes told me with my Apple Care it was gonna be $250 for my cracked screen to be fixed and the Face ID unit need to be replaced and there was water damaged. A cracked screen replacement is $30. Told me I would have better luck going to Raleigh. then when I sat to call the Raleigh store I was also gonna purchase an adapter and he pushed it off the counter. Told him I was gonna try my luck with Raleigh and he just said okay and walked away. Went to Raleigh and they said none of that was true and I paid $30 for the replacement. He is trying to scam young women because he thinks we don't know any better. NEVER go there. just go to Raleigh.

Awesome service. Had to replace my TV capacitors and they did a fantastic job. Had my TV back…read moreworking with in two weeks

Took phone in for new screen. Paid $100. Phone glitched all the way home. Took it back in less than…read more24 hours and she smugly said." Didn't they tell u there is no warranty?" Had to get a whole new phone after wasting $100 for the new screen that Verizon said was improperly installed. Screen repair? Don't come here!!!

Have not got through to this number or received response to text from this number, when in need,…read morefor over 2 years, yesterday or last year. Shawn also operated under IFixIt with this number, oddly, since it's no longer listed and is who SquareTrade recommended I go to. Likely closed doors and moved on.

Service was great at first until my daughter put down her phone face down on the next day on a…read moreleather couch at a doctor's office the glass broke again, yep that easy. Of course my daughter that is only 16 tried to handle this herself. She told the owner that it must of dropped on her keys in which her keys were lying right beside the folder that she dropped it on. I was present and watched it the whole time. Anyway Shawn House told her it was her fault. Well the next day my husband call unknowing that my daughter called and told him that her keys were in the way that she thought. Yes, my husband was angry and Shawn was very disrespectful to him. Well, since nothing was accomplished I had to take her phone to a apple tech. He took it apart and asked me who fix it last time. I told him and he then told me that 4 screws were missing, a film that was suppose to be behind the button at the bottom and the screen was missing behind the speaker at the top. Of course the glass broke or cracked right up by the speaker. The apple tech told me that if the screen or mesh was there it probably wouldn't of broke. Well the items that I told Shawn was missing he had a comment about each item. Then he took an old phone out of the trash and said the only way it could of broke is if you slam it down like this. He slammed it down on the floor in front of me, how unprofessional it was to do that and also just call me a liar right there in front of his mom or mother in law that was standing there the whole time. He asked me what do I want him to do. I told him that I wanted him to make it right. He said he would cut me a check. I told him that I would even pay for the glass, he said no he was going to refund the whole amount. He looked at my husband in which he didn't say anything because I was dealing with it and asked him should he send the check to his work. Shawn does business with the place where my husband works. He also said that he had some wood at one of his sites that had dirt on it and he didn't know how that happen and he was going to send it back to my husbands work. My husband replied okay. Now keep in mind my husband was not involved in it this time he didn't even say a word. How unprofessional was that. Well, it's probably been about 2-3 weeks and I haven't received a check yet. I probably won't never see it. I will let everybody know what Shawn did to me.

I made a remote appointment with "Zack" four days ago. On the day of the appointment, Zack was…read moresupposed to call me at 2:00 pm in order to dial into my computer. On the scheduled day and time i waited for his call as I sat by my computer. No call from Zack so I called the office to receive a message that the office was closed for a Christmas Party. The following day at 2:00 still no call from Zack or from the office to offer an explanation or apologies. Some customer appreciation huh? Obviously I will not use nor recommend Computer Geeks!

Highly satisfied customer will recommend this shop to all my friends-they helped me out immediately…read morewith a quick fix after another place wanted me to leave my computer for a week! Their price was more reasonable too!

DO NOT TAKE YOUR DEVICE HERE!! I took my laptop in for a screen repair and they did an awful job. I…read morehave a touchscreen laptop which i use a stylus for in order to do my work with 3d modeling and design. After they replaced the screen the stylus no longer works and the quality of the new screen is not half as good. Not only this, but the camera is not aligned up properly so it looks like half the image is black, and also whenever i close my laptop the screen bulges out (but they told me "theres nothing we can do, and its purely cosmetic). When i got the call from Lewis (the "technician" who worked on my laptop) he tried to get me to replace the fans in my computer, even though it is two weeks old. BUT HERES THE BEST BEST, when i picked up the laptop, they had scretched the top case, dinged the side, and took a huge chip out of the back near the hinge!! The total repair cost me $279, which by the way i was originally told that the screen cost $150 and the rest was labour. When i asked about the pricing Lewis told me that the other $129 was a labour fee, but apparently his hourly charge is $55, and he told me it only took an hour to repair the screen. Not sure how that math adds up, but it seems like they are upcharging. Anyways, so after picking up my laptop the first time i immediatly called then about the damages and they told me to bring it back in. When i did, they tried telling me the damage was caused by myself (even though it was brand new and in perfect condition before i gave it to them- aside from the screen), they also assured my they would fix the bulging screen problem. After picking it up a second time they said they could not fix the screen bulging and that it was purley cosmetic. Then, i told then i wanted my okd cracked screen put back on and a full refund. After going back and forth about the poor work they did on my computer, we finally settled on a partial refund. I would keep their screen that they had installed and i would get a $100 partial refund. Very upset with the quality of work, they will upcharge you, and they do not take care of your device while in their possession. Just spend the extra money and have the manufacturer of your device fix it.

Seems every time I bring my computer in because it has a problem I leave with another problem…read more Staff is very polite and knowledgeable but they do not except they made a mistake or try to fix it.

Gold is worth $$$ right now so I sold a chain I haven't worn in years. The cash I got went straight…read moreto bills with some left over for a few games for my kids. The older guy with glasses hooked me up, ask for him or the girl with bright hair.

I'm a humble person, but what happened to me was…read moredisrespectful. One of the managers at Trade It, tried to make me look dumb, for my being normal, (trying to sell, what I thought could earn me a bit of money). The manager lectured me, as if he himself was good. Trade It needs a more respectful manager.