So disappointed in there customer service try to take back & item with receipt young man would NOT…read moretake it back, was rude! Said I had it to long‍ Brand new in box with receipt you should take it back no questions!! Let alone argue and treat me disrespectful regardless to say I will never buy anything from this establishment again try somewhere else don't shop here!!!!!

Quit vaping back in highschool but started smoking again. Was smoking marlboro red ciggaretts cause…read morevapes got banned in my state. Drove over here to grab a couple vapes again cause ciggaretts are worse and making me and my stuff smell. Great place great products great staff.

Very friendly, helpful and knowledgeable staff. Best smoke shop in town!!!! Good vibes!read more

Prices are competitive compared to Vape on State, far better than mesquite smoke & vapor.read more

Best selection and hours of all the Mesquite smoke shops. Lots of glass, plenty of tobacco…read moreproducts. Owner is very kind, and the shop is very clean and open. Shop hours are 9am-8pm daily (yelp hours are currently incorrect), closed Sunday.

Crappy service. cashier did not know how to operate credit card terminal and was on the phone the…read morewhole time.

Great selection of vapes cbd thc and disposable pens! Women…read moreworking gave great advice and helped me pick between a 2 gram and a 4 gram disposable! 4g for $55 I was hype

Sophie was so helpful over the phone and when I arrived she knew exactly what I wanted. Thanks…read more great prices and selection

I've been a salesman for 8 years. I've lived in St. George for 25 years. I've been a vapor for 5…read moreyears. I've religiously bought juice from shops in slc, Denver, Portland, and St. George. I can not tell you how impressive this shop is. A 30ml can run from 15$ to 25$ around. Always 15 or less. I've been so convinced of the quality in they're juice I've stuck with 2 the 3 years I've been with cloud 9. All of their employees are not only knowledgeable, but super cool and always remember my name. A biggie in customer service. Any random question I have is answered with a good answer plus reasonable conversation, invested, heartfelt convo!. If I need a specific, they go above and beyond to satisfy me. If I have a complaint, I've literally been so shocked on what Vince and friends will do to make me a happy vapor, it's something I've never seen. Free water, free candy, LOYALTY CARDS!!!! No WAIT LINE!! Dude the loyalty cards and the dice roll is a little show of appreciation to a habitual juice buyer. Which can be frustrating to a vice habit. Out of every service and product I've ever needed in St.George, Cloud9 is high in the clouds compared to my preferred grocery store. GOOD! Every employee, every product, and based on my juice preferences, I'd bet every juice! I'd bet my last buck on, to be outstanding and above all others. Thanks Vince and friends at Cloud9!

Yesterday 1/6/25 My boyfriend and I went in looking for a…read morenew coil and juice. Cody went way above and beyond to help us out. Our mod we have now has been leaking and it explained what could be causing it. He always cleaned out of tank and refilled it for us!! Honestly he deserves a raise! He was so kind and so patient with us. Zak was always so kind. Made sure we were taken care of and we didn't need anything else while Cody clean our tank out!! If I could gives this store 10 stars I so would!!

This place is the ultimate VIBE! the second you walk thru the doors you get slapped with a healthy…read moredose of positivity, calmness, and serenity. They have a ton of products and the art is just wow!

This is an experience of coming back home! So much to see, feel, taste, touch and hear in that…read moreplace!

I don't understand the bad reviews for this place although I think many of them are outdated. The…read moreservice people who work here are polite and behave normally. I was also pleased to find that there was a buy one get one sale for the butane I was purchasing.

Bad customer service , three people inside and I gotta wait for 10 minutes until somebody came up…read moreto me and told me if I need something

Jay was great and very informative. Good prices and clean showroom. Easy to get to and park.read more

Absolutely legit. If you want to talk to guys that know their stuff, this is the place to go…read more Shoutout to Jay and the owner for helping me get my enail back in action today. Good prices on glass as well. Thanks again, I'll be back for all of my needs.

My buddy wanted a carton of Newport menthols because they no longer sell them in CA. I dropped my…read morePuff and picked them up for $120. They even threw in a new lighter. Good shop.

0/10 paid $43 for a vape and it was burnt. I asked for another one and it was still burnt and tased…read morelike Elon mask and chat gpt NEVER come here