If there was a 6 star I would have selected it. Sylvia, the office manager is incredible. Kind,…read morecaring, follow up, the office was nicely kept, safe and clean. The doctor, amazing! How can I thank this staff for all that they do for my family? This was my first visit, and my experience was nothing less than THE BEST. From the minute we called to make the appointment, to the professionalism of the office staff, and then there is SYLVIA. My goodness, what a pro at everything from billing, appointment setting, advisement on paperwork, rescheduling, insurance,...you name it, she knows it. The entire time with a smile on her face and a positive attitude with everyone in the office. LOVE this office, this physician and this experience! Thank you! Thank you so very much.

I must apologize for my past review Dr Hassan is fabulous he pays attention and if something…read morebothers you he definitely rules things out sending you for X-rays,bloodwork I can't say anything but good things about him and his office staff Silvia is an angel she has patients of a Saint I HIGHLY RECOMMEND Oviedo primary care.

Great communication, engagement and attention to detail with a patient…read more I have heard about this model starting to appear across the country for doctors and had some apprehension to the idea. However, after the experience first hand, I believe this is an outstanding approach and much different from the model where they task doctors to see hundreds of patients and charge as much as possible. This membership model is affordable, but more so my new Primary Care Doctor at Family Tree Primary Care took time to go over all my concerns as well as what she wanted to go over too in great detail. I did not feel rushed and I did not feel like another number. Everything was clearly explained and the discounts for a wide variety of services ranging from bloodwork to scanning, medications to other tests are outstanding. I believe this model of patient engagement, connection and authentic concern for health and wellness is a great alternative to the popular and less effective primary care model that is out there. To me, this is the future of patient care, where a patient is cared for as the individual person.

They have excellent customer service and they listen to the patient. Dr. Jean Carlos Martinez,…read moreexplains everything in a way you can understand and ensures that you feel heard and understood.

Moved to this physician's office a good couple of years ago and see Gretchen. She's always been…read moreprompt, detail oriented, and does not rush. How refreshing for a doctor's office! Would highly recommend to others - and i have!

I would never say that I "enjoy" going to the doctor, but the staff at Central Florida Family…read moreMedicine definitely make the experience a much better one! Nancy at the front desk is super friendly and always has a smile on her face. Dr. Coupland really takes her time with each patient - she's thorough, listens and discusses everything, and never rushes. It's great because you feel important, not just another "ticket at the deli counter," but it makes the wait longer than you want, especially when you're sick and don't feel well. Gretchen and Pam are both Nurse Practitioners and whom I normally see. I see Gretchen more than Pam, but I honestly love them both! They are younger, energetic, personable, and treat you like a person, not just a patient. If you are looking for a new general practitioner and are in the area, I'd HIGHLY recommend this office! I've converted my whole family and several of my friends and they are thrilled with them too!

Dr. Rosen is the primary care doctor of both of my elderly parents. I particularly like the fact…read morethat his office is on a computerized system and whatever information he takes down during an appointment is entered into the system and can be easily referred to if need be. Dr. Rosen is very caring, very good about returning phone calls if there is an emergency or a question, even if it is after hours and he is paged. When my mother recently had a problem with spiking BP, Dr. Rosen actually called Mother back from a Magic game. He has never failed to be cordial, concerned, and compassionate. All messages are promptly and courteously relayed. The receptionist is often the first line of communication, and if he/she is not reliable, no matter how good the doctor is, it complicates things for the patient and can often result in unnecessary frustration for both patient and physician. Both Mari and Stephanie are GREAT. The only downside is that Dr. Rosen relies on hospitalists if one of his patients is hospitalized. However, that has no reflection on Dr. Rosen's abilites as an excellent, very compassionate doctor, but the use of hospitalists to care for patients is not, in my opinion, to the patient's advantage. I wish that Dr. Rosen had hospital privileges so that if my parents were ever hospitalized, he would be able to be the one to directly oversee their care. I highly recommend Dr. Rosen.

The entire staff makes you feel welcome and secure in their knowledge if your care. Highly…read morerecommend Dr Patel, the PA's, and entire staff. I feel fortunate to have found this practice and their level of care. Linda Bell

The wait times are egregious. Dr. Patel is almost never available himself. The split is more like…read more90/10 seeing the nurse practitioner instead of the doctor instead of a 50/50 split as they said it would be. The staff is sociable enough, but that doesn't make up for the wait times. Just to drop a urine sample, the wait was over twenty minutes. They keep the collection kits in the bathroom, we didn't even need to see a practitioner to drop the sample and still they kept my mother waiting until she was nearly ready to have an accident.

Family recommendations brought me to this new medical office. I was impressed by the customer…read moreservice, on the phone to in person, from the intake to check out. When I walk in the office, I feel welcome. I have greatly appreciated my appointments with Kyle Woods, APRN, because he's asked thorough questions about my medical condition and walked through my blood test results. We actually carried on a conversation. Kyle provided solid recommendations and action plans. I left my last primary care doctor for the lack of these positives. Note on location. It might be a challenge on the corner of Red Bug Lake Rd and 426 to get in and out.

We went to the ER on Sunday, April 26, 2026. My husband who is very healthy and fit had memory…read moreloss. Very scary. This place is fabulous. Staff was fantastic, doctor amazing. They take wry good care of you. They later sent him by ambulance to the hospital in Altamonte.

Dr.Mosch is one of the most thorough docs I have been to in a while. I was going to other oviedo…read moredoc but really got tired of just being given drugs and having med assistants finish appt while doc walked out several times. Dr.Mosch is very knowledgeable and will refer to specialist if needed or asked. Staff has been good to us.cyndi is harsh at times.. Jen is great at referrals, Debbie,lori, Melissa have done a great job too. Catherine and Jordan are good PA's

NOW KNOWN AS COMPLETE LOCAL SPECIALTY CARE of Coconut Creek, FL , Dr. Mosch "current" only…read morephysician. (He sold his practice) After many phone calls, to prescription and insurance I find out yet again that Dr.  Mosch' office has not sent proper authorization after 3 weeks of waiting. It took me nine phone calls of which five of them they never even answered the phone. It just rang eventually with no answer.  When finally, we reached the correct person who attempted to spell her name several times, but I could never totally understand it. I believe it was INTIL.? who is in charge of pre-authorizations at that office.  I was told by her that they were changing systems due to being bought out by another company and that she was backlogged with diabetic's requests and that I was not a priority after 3 weeks. She could not give me a date of when she could actually complete the form, even though my insurance faxed her that morning, the form that she needed to fill out which she already had in the first place.  Imagine that I have four medical conditions, the first medication Dr. Mosch prescribed wasn't even covered by insurance, but now we find out, he never even filled out those forms. So he submitted another prescription that was pre-verified by the insurance carrier and 3 weeks later he still hasn't filled out the forms and the office is making excuses and telling me I am not a priority. (Obviously the poor diabetics are not enough of a priority either since she said she is way being with them-what denotes a priority in this office to correcting their mistakes?)  Speechless at this point==="liked the doctor", horrible management of office and staff ugh.

I have been going to this facility for years. I would and have recommended Alafaya Woods to others…read more Dr Andrew Rocker takes time to listen without constantly looking at his laptop. This, unfortunately, is rare. His staff is confident and laid back which in return makes the patient more at ease.

Been a patient at Alafaya Wood Family Medical for over 3 years and my son just outgrew the…read morePediatrician and now has joined me. I have never had to wait except because I was early and I love that they draw blood in-house saves me a extra trip to do bloodwork or end up not doing it at all.

Be Aware, I was charged for things I did not expect. I went in for my annual wellness checkup and…read moreapparently talked about my health and that was out of scope of the wellness checkup, SO SHE OR HER OFFICE BILLED ME EXTRA FOR AN OFFICE VISIT ON TOP OF THE WELLNESS CHECKUP.

Both of these ladies are fantastic doctors. Dr Lugo is new with the practice and I have been…read moreseeing her for my annual checkup. I have also seen her with my elderly parents whom love her as well. She specializes with the elderly which is a big plus for me! Her nurse Leslie is friendly and makes you feel right at home with her bedside manner. The entire front end staff is friendly and always answers any questions I may have! Another plus is when you call in you push a number and actually get a voice on the phone instead of 1going through 15 other options to choose from!

Dr Kovats is a great physcian. His office staff is wonderful and he is very knowledgeable in what…read morehe does. He is a primary physician but listens to the patient and helps with their needs.

Same Dr different location in Sanford. Appointment at 9:30, brought back at 10:35, no apology was…read moretold by the RN I can tell the Dr if I want. Dr can't find my labs blaming me for not having them done, then wants to argue about prices of CT scans with crappy insurance. Then storms out of the room talk about me in the hallways like nobody can here it. Then comes back and apologizes they found the labs. Liked this guy the first visit, won't go back after today and the bill for the office visit.