Very disappointed, been going for several years. Purchased prints & when I went to press them letters were missing. Tried returning to store & was told it had to be taken back on same day, that's because I've spent $1,000's there read more

I dont recommend them at all! They sold me a 2 piece Dr. Seuss outfit and didn't bag the top. I went back to get the shirt and they had sold it. Nancy the owner refused to give me my money back or replace the item. Save your money and shop somewhere else. She clearly doesn't know how to run a decent business. read more

Do not bother going here! I needed a quick pick up for some Oracle, 5$ minimum on credit/debit cards. I stopped going here months ago because they are rude and unprofessional going back today reminded me why I take my business els where! It made me give a 1 star I wouldn't even leave one! read more

I love this store! I just recently got my cricut, and this store has helped me so much to the point I have been able to start a little side business! To the person who said they are rude, I have no idea who you dealt with but the ladies here are so nice and professional, and always eager to explain something I dont understand, and this is at both locations. Great selection of colors of vinyl, shirts and now wine tumblers!!! They seem to have a little bit of everything, and this is why they get my business! read more

I love this store, so happy that there is a place that I can run to and get my vinyl from. The vinyl have have used always works perfect I havent had any problems with heat transfer either.I have made over 100 shirts and over 50 cups and never have had any complaints. read more

I am extremely disappointed and let down in the customer service the manager gave at the Calallen location and with the production quality. I ordered multiple shirts that were poorly produced and this business is not willing to replace them even though the image I ordered is very different than what I received. I have reached out to the owner via fb messenger as I have been told she is not around the stores at the moment but she handles the company Facebook pages and reads the messages sent there. I have not received any response to the messages sent 7 days ago that showed "read" immediately upon receipt. (Their little profile pic moved to "read" within a minute or two minute of sending.) This owner SAYS that she appreciates her customers and is proud to be locally owned and operated, but does not show it based on my experiences with her business/employees. I understand the no refunds/exchanges policy if the item was something I produced and ruined on my own or ruined some materials I purchased to make my own shirts. However, when they made my FIVE shirts and did not produce the images as they are shown online and in their store computers, they should take responsibility for the inaccuracy and replace the shirts with a corrected image or a new design. I am not asking for a refund, I simply want what I paid my hard earned money for. Had I been notified after the first one was produced, I would have gladly chosen another design for the shirts, but I was never made aware of this design flaw. I ordered five "nursing hat" designs on their store brand shirts and one design to press onto a shirt myself totaling right over $70. Each design is missing details on half of the image and looks like dried baby vomit running down the shirt. I feel that this company has been given adequate timing to respond to me as I requested in my message before posting this review. If this business corrects their production mistake, I will happily update this review and rating. read more

Very rude and not helpful. If you buy the wrong vinyl don't bother trying to return it. They won't let you. They are rude and tell you that you should have known what to buy. read more

I wish there was another place in the CC area that sold the same stuff! Very disappointed in the vinyl and the rude customer service not only in person but over the phone. I would not recommend this place anymore to ANYONE! Hint, hint people your not able to return anything they will straight out tell you " your on your own it's your fault" No stars!! read more

Good service. But vinyl is no good!!! Certain vinyl won't stick when u heat press it. I think they have some cheap vinyl from china becuase when I ask what is the brand they won't tell you. I've been in the tshirt bussiness for years and never had this problem before. ! So just keep ur money and go else where, another lady had said the same thing untill she deleted it becuase they bashed her on facebook! Not very professional! The owner acts to stuck up when you ask her a question. Just becuase your the owner no need to act like that. read more