Note that their website states that they service Lenovo, but what it doesn't tell you is that they…read moreonly service commercial products, so don't bother calling them if you have a "non-commercial" model, such as the Yoga brand.

I will tell you this. This company knows what they're doing, and they do it right. I purchased an…read moreIBM (Now Lenovo) back from them back when they were an up-and-coming computer store, some years back. Purchased another Thinkpad 6 years later, and just recently picked up a Dell laptop and Emachines desktop (used) from them. I will be a continuous customer if they keep their image up. Good prices, friendly staff that is knowledgeable in the field in which they work, and they are compassionate, meaning that they don't take the easy route. They make sure that your issue is satisfied.

Super helpful, good prices, they did move to 1620 US Route 62 which is even more convenient for me…read more They are also opened Saturdays now, so another win.

The 99 flat rate fee was nice. One fee does fixed it all. They got my computer upgraded to windows…read more10 because Windows 7 is no longer being supported by Microsoft I thought I had been hacked because I was having issues and they got all that situated and my computer back to me the next day.

Connor tried to replace a recalled keyboard. He was unsuccessful. He did not call to tell me he…read morewas unsuccessful, I had to track him down. He finally admitted it was still broken, but he claimed there was water damage to the laptop. This was a surprise to me, as he had checked for damage when I dropped it off and gave it the all clear. When I got my computer back, I took it to Apple and they confirmed there was indeed no water damage. Connor lied. Connor was a terrible communicator and because of this, I've been without a work device for three months. Sadly, this business failed me at every step.

Top Notch! They…read moregave me a quote for a new battery for my MacBook Pro and emailed me a bit later when they discovered that they could get me a better price. I was In and out in 1/2 hr. Very professional and trustworthy. Was recommended to them by other folks who have had good experiences. They could use a little reading material in their waiting area but by the time I was done admiring the green reading lamp, my battery was replaced and I was on my way! Lost 1/2 star from me for not accepting American Express.

Very knowledgeable and honest gentleman. We wanted our…read moreprinter fixed and he explained that it wouldn't be in our best interests . Many would have told us , it could be repaired and taken the money.

Kevin's was good! He is a very busy guy with lots going on…read morein his shop. If you have to wait, call Alice over, she is the Chief Experience Officer and will make sure your wait is full of smiles and tail wags. I got my fingerprints done for a new job, and when it was my turn, Kevin made the whole process very simple.

Can't say enough about the excellent service I received from Seth. He is highly competent, kind…read moreand patient. My appt was easy to set up, and he was right on time! Wow !

My computer picked the worst time to fail. I had a lot of work to complete and my computer wasn't…read morecooperating. It was caught in a boot up loop that I couldn't do anything with. I called Rick at Cyber Express, explained the issue, and he told me to bring the computer in. I took the computer to Rick and he suggested a temporary solution that I could use on a flash drive on another machine I have at home. Then, Rick put my computer on the work bench and found the problem and had it fixed within two days. Excellent work all around. He gave me a way to complete all my time sensitive work, and provided a more permanent solution for my computer. I'm very satisfied with their work and recommend Cyber Express for anything that might occur with your machine.

Called to see if they had a 100 ft CAT6 line so I could conveniently stop there instead of running…read morearound looking for one. He said yes. Got there and he said no, but he had 50 ft for $40...Home depot had 100 ft for $25.

Here's the condensed version. Took my Asus laptop to them which was working but definitely having a…read morepower cord connection problem which had been worked on once before. They told me it was not hopeful but they would take a look at it. The next day they called to say it was dead. I went down to retrieve the laptop and they wanted to know if I would like to buy one of their refurbished laptops. I declined and asked for my laptop back. They brought it out in a box in pieces saying it wasn't worth putting back together. I decided to get a second opinion. The second company found the problem within minutes. It was missing a small pin which they ordered. The pin arrived a couple days later, they installed the pin and reconstructed the laptop the same day. It's up and running without a problem. You can decide if you want to take your computer to Quality Computer.