I visit Monarch about once a year to do plaques for work. They are very professional and their work…read moreis top notch. Ordering is easy and can be done via email and they give you a couple of proofs before proceeding. I had an issue with one of my print jobs and they immediately fixed it since I had the proof and it wasn't done like the proof that I approved. They have the most beautiful trophies, plaques and gifts for anniversaries, weddings, sporting events and everything in between. I love to browse while I wait to see what cool things they have. They are open 830-5 which is convenient.

Excellent service ordering and picking up some trophies I had made. The workmanship was superb and…read morethe price was reasonable.

These guys are really nice, and did a good job…read more The only ding is that my order did not get done in time. I suggested, that in the future, they allow themselves adequate time to make sure that the customer is not disappointed. With that said, I will do business with the again.

I had used ACF Awards for over 25 years and was always pleased with the work they did and the…read morepersonal relationships built over the years. It was concerning when I heard they were sold to Houston Awards but my first experience told me there was no cause for worry as they handled my job with professionalism and extra effort. They were smart in keeping Kalena as she made the changeover smooth and worry free. If you were a long time ACF customer, use Houston Awards with no qualms. Nick UB Marketing, Inc.

I needed a last minute engraving for my son's birthday and was referred here because they were able…read moreto get the job done with just a few hour's turnaround. The price was very reasonable and everyone was so nice.

Got some knives engraved for my groomsmen at my wedding. Asked for initials and date on the blade…read more Worked out a design at the front desk with a rush order for 6 days later. Extremely affordable. There was a communication error somewhere along the line and only the date was engraved. I got a quick email and call and we sorted things out and got the initials engraved on the other side of the blade. Thank you for the work and for communicating with me! You'll get my business again and a recommendation whenever I can!

Needed a immediate engravings job done and they were Johnny On The Spot. Very satisfied with work…read moreand service. Will be using them for all engraving needs

If I could do 0 stars I would. This place is terrible don't bring anything in here if you don't…read morewant to be disappointed I asked for monogramming for a backpack and a lunchbox. The monogramming came back of centered and slanted and they monogrammed the name upside down. Embarrassing, I would never had brought my things here if I had an idea of how terrible they are, no apologies and pretending as if everything was fine they gave me my things facing down so I wouldn't see what they had done. Save your money and your time. They refunded me the money after I went back and forth for a while with an employee I got my money back in bills and quarters $33 not out of them acknowledging their mistake but me fighting for my child's ruined items. I spent $80 on a backpack and lunchbox to be ruined which they did not take any responsibility for. If you are not competent enough to do a job decline it. I asked for them to pay for my ruined items and all I got from their employee was "I'm sorry".

I wanted some shirts to promote my business. I love the shirts. I got 5 different colors, and all…read moreare charge but two of them seem slightly shorter. No big deal I suppose. I'll be ordering more shirts from them.

A fiasco from beginning to the ending business experience. Customer service was poor by their…read moreemployee Mitzi. Did not understand order for engraving and the awards for medical doctors. Misspelled a doctor's name on award and then charged me $26.00 to make a new award after I had prepaid over $ 300.00 . Failed to notify me that superseded award was ready. Had a beggar in the store one time I visited along with a small dog on premises another visit. Mitzi lacks professional skills in listening to customers, caring for customer's orders and appears very self centered and uninterested in the business. I will not take my business there again and will let friends and family know to beware of M and M Awards in Stafford, Texas.

This place is really good at getting custom plaques and award items. They will do quick turnarounds…read moreif you are in a rush. Ask for Mitzi and she'll help you out with all your award requirements.