Right after Thanksgiving, I was in the area right to meet a friend and we wanted a place to smoke…read more After checking out a few places via Yelp, I decided The Cigar Box would be our best option. In the end, it was an awesome decision!! Immediately upon entering, we were warmly greeted and welcomed. After some small talk we proceeded to the humidor where we were beyond pleased with selection. In addition to having a nice collection of some the more popular brands, I was able to find a few cigars that I had not been able to locate elsewhere. Price wise, they are on par with most cigar shops I frequent so, no issue there. After making our respective purchases, we headed into the glass enclosed lounge area which already had a few people enjoying their cigars. Thanks to those who were already smoking, upon entering the lounge area I was able to determine they had an excellent ventilation system as there was no smoke lingering. The lounge contains numerous leather chairs, small tables, etc. along with a TV, which made for a comfortable setting. They also have an ice maker and cups available to be used with your drink of choice. Also, I was impressed by the number of lighters that were on the small tables to be used by guests. While most cigar shops/lounges have lighters available near the register, finding them out and available in the lounge itself is rare. Kudos to The Cigar Box on this as it's a nice touch. The Cigar Box is BYOB, so we quickly inquired about the closest liquor store. Bill (who I later learned is the owner), informed us there were a couple of places within a few minutes (just across the highway) of The Cigar Box. Upon returning we found the lounge to still be mostly open which was cool with us. Bill let us know that were free to move chairs around as needed to accommodate out group. We got comfortable and ended up spending the next 2 hours or so smoking our cigars, sipping and talking. By the time we prepared to leave, the lounge area had filled up a bit and even with the increase, the ventilation system held its own and kept the area clear. Thank you to Bill and the staff at The Cigar Box for the warm hospitality. I will return whenever I am in the area again.

We come here to relax for an hour every other weekend. The staff is knowledgeable and always…read morefriendly. The space is clean and inviting. They are BYOB and we have met several of the regulars during our visits. While I prefer their selection of fruit and chocolate flavored cigars they have a vast selection of higher end cigars to choose from. They prove coffee and tea for free and have fresh ice available. Great quite place to relax.

I went in there in need of a new glass tank and they didn't have the on for my device and do you…read moreknow what they did .. They tried every single glass on My device until they found one that fit and they didn't even charge me for the glass. I definitely came back to purchase juice and other parts because it's worth spending my money here. Every employee I had the pleasure of talking to truly cares about the products and what they sell you, they are honest and will tell you the straight up what they think about it. I recommend it to everyone, I even took a few business cards to give to some of my work customers.

Favorite vape store in Killeen. Always have good flavors and getting new ones. Nice friendly staff,…read morethey always have full conversations with me when I come in.

Never disappoints great selections from wraps to cigars /vapes/pre-rolls/flowers in all variety's…read morethe service to me is top shelf the person greeted me like the vibes this is my opinion

Open 24 hours, super selection of products, decent prices and Friendly helpful staff.read more

I have been buying here for at least 10 years. In that time there has been one error and it was my…read morehusband's fault. He wasn't paying attention and got 100's. To those who had a bad experience, when they order a product they CAN'T OPEN IT. If it was substandard it's the MANUFACTURER. You complain the they wouldn't exchange or refund, they can't BY LAW. If you got a y pack of beer and one was flat the seller can't refund or exchange for the same reason.

I frequented this location since arriving in June. Up until today I had no issues with it the…read moreactual product. But today when I purchased a Cake disposable vape pen it looked used/low for being brand new. Before I left the drive they window I asked the cashier if this worked was this normal? She stated "it's fine it's settled" so making the mistake of accepting this answer I left. Within 15 mins the pen no longer worked. I returned before 60 mins had passed and when I arrived the cashier shrugged her shoulders and said you left nothing I can do. She stated she had no idea if it was fine or settled because she dsnt smoke those things. Unfortunately for me I believed her the first time and was refused a refund exchange or replacement. I will dispute this with my bank and hopefully no one else has this happen to them. Money is not free but apparently it is for this owner.

Staff is the best, very knowledgeable, great selection of products. They matched pricing for me…read moreand gained a loyal customer!

Customer service is amazing and they make you feel welcomed and have whatever you need , if they…read moredon't they order it

The staff is super friendly. They have a wide variety of everything and always have what I need…read more Best price in town on the vapes that I use..

Love their products and service. Now if they would only carry my Herban Bud line I would love them…read moremore.