I went for appointment & after the woman at the front desk screamed my personal information out for…read morethe entire lobby she said their credit card machine was down so she would call another location and give my card information to someone who would run it there when I said I wasn't comfortable with the that I was left sitting in the lobby until I asked if I would be seen Then a girl who said she was the manager said they couldn't see me unless I paid & they don't accept cash I can't believe I was refused service because their was not working & I wouldn't give my card information so they could give to someone somewhere else The manager was like ma'am this is a medical off Like that means they're above reproach The devil is a lie

I'm ms.rosita adams-Burgess, I was admitted into urgent care for a chronic coughing infection,…read moreafter treatment was giving at palm medical center at 2525 e Hillsborough Ave in August 2026 I didn't get better at the urgent care, had chest san ,to make this short I call front desk to inform that I'm admitted to urgent care, the front desk ask why I didn't come their first of I'm feeling as sick as I can get the front made me feeling un appreciated,like I'm not important and a hostile behavior made me appointmen for me under stress and my weakest level, insurance company advocate for me causes didnt have strength to get around sha ms Adelaide demand I come in and wouldn't except my condition how sick I was feeling that my response was I wouldn't be coming in nor will I be coming back, I'm very ,very disappointed of the unprofessional in this company, this is di discrimination in the highest level and add other staff members to the list this should have never happened neither did any dr reach out to me to show that my health issues matter.

Avoid TGMG and TGH. Patient care is not important to them. Misdiagnosising, mistreatment, neglect…read moreand abuse.

Never go here if you have more than one health issue. Or need more than a 10 minute visit. You will…read morebe pushed to do one incident at a time. You never get refills when needed. The doctors and the MAs are so rude, and being a medical professional, I will not tolerate it, and neither should anyone else. Keep searching for a better doctor. I finally found mine!!

Rude Staff, Very long waiting time. Went here for OBGYN, the CNA acted as if she cared more about…read moremy baby than I did. Her line of questioning was rude. Front desk staff "forgot" to check me in because she was training someone. Had me waiting in the waiting room for an hour! Not to mention how long it took once I went to the back!

You have to watch this entire practice for insurance fraud. You can walk in there for the common…read morecold and they will try to blackmail you into doing all kinds of excessive and unnecessary blood tests for no reason other than to make money off of you. They also try to pull this when you need a referral for a specialist. They also treat you like a number and not a person. One visit I had at another location, the nurse practitioner kept calling me by the wrong name and kept insisting that I needed a particularly disgusting and invasive female test. I asked her if she had bothered to look at my patient file, she was indignant that Of Course she had. After I allowed her to dig herself deeper in the hole she had dug herself into, I spoke up and said "IF you actually HAD bothered to look at my patient file you would have seen that you've been calling me by someone else's name AND that I had that body part that you tell me I need tested removed in 2008." Now if something like this and also wanting unnecessary and excessive blood tests every time you go to the office done doesn't make you feel like a total POS, I don't know what does. I went in to get an ear infection checked and was told by the nurses aid that the doctor wouldn't check my ear unless I had this long list of blood tests (including AIDS and Hepatitis!!!!) in their lab first!!!! What does ANY of this have to do with an ear infection? NOTHING!! Plus they had all the records and test results from my prior PCP that were just done!!! Stay away from this place....FAR away!!!!

Typical inefficient operation. Wait time exceeded 30 minutes. 1) Information was provided at intake…read more2) Info regiven to staff during a phone call 3) Info given again in person for same exact thing. Hopefully service is better but I can give an update after that.

This office is fine if you're generally healthy and don't have any major health concerns, but if…read moreyou have pressing matters and need timely accurate care, I would not recommend this location. I personally work in customer service, so I have lots of understanding and patience for mistakes and delays that go on on the back end, or may be out of a particular employee's control. However, given that this is a health care office, I do think it's fair to expect generally accurate care. My main reason for this review is the referrals process. The first time I needed referrals, the first one went smoothly. But for the other I was first referred to a doctor that does not see patients my age, then after informing the office they submitted a referral to a doctor that works at the VA hospital and I am not eligible to see them as I am not a veteran. This most recent time around, I needed three referrals, dermatology, psychiatry, and therapy. Dermatology went fine, but rather than getting a psychiatry and therapy referral, I got two psychiatry referrals. I called the first one they sent me, and was informed that this provider is not taking new patients. Additionally, I do think that this office could use some improvements in general quality and accuracy. My first experience with labs here, I was not informed that I would need to fast before my appointment (this may be standard but my doctor knew that this was my first time with blood work) and they put in the order twice and I received a bill for at least a thousand dollars due to 'duplicate services'. I called the office and they eventually got it figured out, but it just contributes to a lack of accuracy and attention to detail that can cause costly delays or have critical consequences to those dealing with serious health conditions. UPDATE: just got a call back from the second psychiatrist they referred me to, who informed me he does not take any insurance at all. I feel like it should also be noted that the dermatology referral likely went smoothly because I can prepared with a list of 4-5 doctors who I had already confirmed to take my insurance and new patients. I did not do this for the psychiatry referral because I had less urgent needs, but I will be doing so going forward so I can receive the care I need.

These people do not do their diligence as doctors if I could give them zero Stars I would to I have…read moreepilepsy and they did not do their diligence even though I provided video proof of me having siezures and they failed to give me the proper medication management I needed it doesn't matter what type of medication or drug class is it's a person needs that medication a person needs that medication . Don't go to these people you will wind up dying of heart attack stroke or by seizure or whatever your health problem is they don't give a care in the world they just want to collect the money they make from Medicaid or out-of-pocket cost for better purposes avoid at all costs for these individuals to be your primary care providers or tgh.

The Trinity location has gone downhill in the past year. Er doctors and a large number of…read morespecialists kept saying I was having issues that they blamed on my primary. I have had to face this reality. Sad to see. The office staff has issues with simple tasks. The office manager has no desire to provide conflict resolution. Hope patient and provider care returns for others. One provider stated that people who have only seen her for 10 years are now having to see other people. I have been here for 7 years.

Terrible, after waiting for a month to get an appointment I was told to reschedule because the day…read moreI arrived for an annual check up I was told they had me in for a regular visit and a referral for another doctor and not a physical. Maybe the coding pays them more for regular visits. After wasting my time I decided to look for another doctor

Dr Solomon is very professional and caring! I trust her knowledge and expertise! Glad I found her!read more

Okay, so I've only been once, and that was this morning, but so far, so good!…read more Amy was very kind and helpful. She really seems to enjoy fully informing her patients so that they aren't surprised by anything or confused by anything. She also talks you through procedures so that you know what's going on. She seems very keyed into what you're experiencing and trying to make you as comfortable as possible. I honestly felt very comfortable with her form the get go, as though I've already known her for a long time. So far this is a great experience. I was super sad to leave my previous doctor when I moved down here, but Dr. Solomon might just be the perfect replacement! They are currently redecorating their office space. I like a lot of the individual pieces, but it's not even complete and seems to be a bit too busy to me. It's very victorian and swirly! I like the thought process behind the design, but I felt like I was in a bridal salon instead of a doctor's office and it was a bit weird.