To anyone who deals with Landmark customers directly, that is in person or on the phone at this…read morecenter.
Please stop lying
Please stop lying
Please stop lying
Please **stop lying** to people on the phone or in person to get them to do things. And please stop pressuring. And please tell other people to stop Lying and pressuring people just to grind through and fulfill an objective.
Lying includes exaggerating. And Making Stuff Up that sounds good in person or over the phone just to make something happen.
and PLEASE STOP CORNERING AND PRESSURING PEOPLE ONCE YOU ALREADY HAVE THEM IN THE COURSE BECAUSE YOU THINK IT'S OKAY THEN, OR THAT NO ONE OUTSIDE THE COURSE OR GROUP WILL KNOW.
PLEASE STOP GETTING TOGETHER AND DECIDING PUSHING AND PRESSURING PEOPLE IS OKAY BECAUSE IT FULFILLS THE COMPANY MANDATES AND FULFILLS LANDMARK'S OBJECTIVES.
That includes people registered, or registering in, or thinking about registering in, or even withdrawing from, or transferring between courses.
Having had someone take a course at Landmark within the last couple of months, I have to give this feedback to the Seattle Washington front office here specifically and to the center.
This kind of behavior from Landmark employees and volunteers embarrasses people and makes it hard to recommend programs and events there, when this type of behavior is happening.
And we have to teach people how to get around some of this, meaning to deal with as little of this as possible, to try to get to some of the value out of the content that is or can be so helpful in the courses.
No one should have to get around the bad, or pressuring behavior, of the employees or volunteers to get to the courses.
Please give more space, and breathing room, and presence and listening, and then even more space, and generosity to the people you are interacting with, on the phone and in person.
Please don't guilt, shame, grind, manipulate, cajole, people into registering, or staying in, or registering for the seminar, or the next thing,or try to force, convince them, cajole them, manipulate them, grind them, corner them, scare them, pressure them, and force and push them...
into being in a group, or doing another program, or into showing up for, participating in, or speaking in, or doing other optional or simply recommended activities events programs, calls, evenings or into bringing guests or more guests.or really into anything
The feedback was that this aspect of attempting to do and then finally doing the course was exhausting.
Really just completely exhausting.The times I've run into it as well, I would agree it is completely exhausting.
By the way getting people to do things using lying exaggerating, or pressure, builds up resentment and that should not ever be the feeling that Landmark is ever leaving people with, or that a professional organization that says it's out for people, that is out for people, should be leaving people with.
Dealing with Landmark personnel should not be a draw back or exhausting part of the course. It should be an enjoyable spacious space. And a great listening.
On the phone. And in person.
This cultural mandate and habit of grinding down on people, while calling it supporting it shouldn't be a problem still, and it is exhausting.
Be there with people and actually listen to them. People don't have space to think, breathe, choose, or even AGREE with you because you're just grinding them into a corner and not listening at all. And not giving any space or breathing room
guilt lies manipulation enough of this. please. put a stop to this within the office and the organization. please.
Seriously Seriously stop it. Find another way.
This drawback is exhausting.
4 stars for the content of the programs.
1 star for this kind of continued behavior from the personnel.