Coldwell Banker Bain is wonderful simply because they were geniuses to hire Mercer Island agent Pam…read moreRichmond. She is a credit to the company. She has handled every step of buying our first house and selling ten years later. She is professional, competent, personable, experienced, and overall amazing. If you choose CBB make sure you ask for Pam Richmond to be your agent, buying or selling!

Finding and buying a property in the Seattle market where supply is limited and demand is sky high…read morewas not an easy task, especially for first-time homebuyers such as us. We were glad and very thankful that we were introduced to Jonathan Castro at Coldwell Bain who was instrumental in helping us navigate and close on our new construction townhouse in this challenging real estate market. As someone who migrated to Seattle with a toddler, we were not familiar with the area's neighborhoods. Jonathan provided us a recommended list of areas to explore that may fit our list of highly specific needs and wants. He patiently gave us a tour of the different properties that we were interested in and gave us insightful tips on the pros and cons of each. He became a trusted friend and advisor who wanted his clients to find the right home that fits our lifestyle and budget. Jonathan professionally negotiated, advocated, and spoke on our behalf during the negotiations, multiple visits, and inspections with the Seller of our new construction townhouse. His attention to detail helped us identify and highlight areas in our property that required to be fixed before closing. He was also honest and practical with his recommendations and always thought about what was best for his clients. Overall, we were very lucky and thankful that Jonathan represented us throughout the buying process. We are truly happy with our experience and we look forward to working with Jonathan again for future real estate deals!

Lisa and her team are awesome, totally friendly and very helpful…read more Also I would recommend for their service , very professional.

When my dad asked for help downsizing from his home of 65 years, I knew this was going to be a job…read morefor professionals! We interviewed several companies and felt that Lisa and Alexa were the right fit for our needs. They took over and did the estate sale and prepared the house for sale and we had several offers in three days! The process was seamless for our family. I would not hesitate to hire Lisa and Alexa in the future and will recommend their services to anyone!

My IRS bills were supposed to be very paid from escrow. Nope…read more I've asked for receipts voouez oc checks back of the IRS accepting. Nope. Fraud. That's all I'm thinking At least ,$60 000 maybe more I want my property tax check, my unity checks. All of it. Give me a full accounting and receipts. Now.

One of the absolute BEST!! As a 14 year real estate veteran,…read moreI have worked with a LOT of different escrow agents. I could tell you many horror stories of transactions that go off the rails due to how escrow handles the closing. Patty is the consummate professional. She is thorough, pro-active, collaborative, patient, and consistently goes above and beyond her "job" to serve the clients and accommodate their schedules and needs. On the rare occasion where a detail has fallen through the cracks, Patty is the first to make everything right. I can't say enough positive things about her and the top notch escrow service they provide!

CW is the best title and escrow company out there! Their people care and are consistent throughout…read more I've been a customer for years and recommend that all of my clients hire them every time.

They did an amazing and thorough job on our home purchase. We closed in record time and we knew…read morewhat we needed to do each step of the way.

I'm not impressed with the Chicago Title Insurance Mercer Island branch. We closed on our home…read moretoday as sellers. We were waiting for a call from them to personally pick up the check (which is how we arranged to get it). We finally called them at the end of the day because we weren't being contacted and got really bad vibes from the Mercer Island branch over the phone. I'm not confident we'd EVER see that check. Now we'll have to wait until next Tuesday - 4 days from now - to pick up a check from a Chicago Title office an hour or more away. I don't know what's going on with the Mercer Island branch but I would steer clear of them in the future.

Horrific service and multiple screwups and lies…read more First off they opted us in to their in-house advertising spam agency and we started getting all kinds of harassing calls and emails for products we didn't want. Eventually I got them to opt me out of this but it's crazy that you have to do that... This company almost ruined a huge real estate deal. Kim Chi was our agent and she decided to mail some time-sensitive checks (that were required for closing) across the country via slow snail mail with no tracking, and no insurance. Who does that?! Every other title and escrow company I've ever worked with sends sensitive documents via Fed Ex or UPS and gets tracking and insurance. After nearly a week and these checks not appearing anywhere we finally got her to issue an emergency stop payment on the checks so that she could re-issue them and we could drive them two blocks from her office to local branches of banks. She had originally mailed them to branches in Texas and eastern US. Her excuse was that those were the addresses on the statements. We had asked our lender to cut the checks locally to speed it up and while our lender screwed up by not specifying in the instructions, Kim knew that's what we wanted and her failure to be thorough and double check this is a sign of laziness and lack of follow-through. Kim also issued the stop payment on those checks without bothering to even call the people she had originally sent them to to tell them that they wouldn't be good and they shouldn't try to cash them... yes, a title/escrow agent really did this. We were traveling internationally following the real estate deal and were terrified of bad checks with our names attached to them attempting to be cashed while we were abroad and the credit and ID theft implications of that. Kim could care less. Getting this fixed was a huge struggle. While this was going on we were frantically trying to coordinate and communicate with her. Kim and her assistants chronically avoided returning phone calls or emails and eventually I started phoning from outside her office and noticed she was having her staff LIE on her behalf and claim she was out or was busy. I'd walk in 10 seconds later to see her sitting there chatting with the other employees. I told them I was furious with the negligence, laziness and dishonesty. I wanted to speak to their supervisor so they gave me the number and email for Sara Bennett who we tried contacting for several months and who ignored our contact attempts. Eventually we got another name: Angie Balconi. After a few phone calls and emails Angie apologized for what happened but when we said we wanted a refund on the fees we paid Angie went silent. All in all this was a miserable experience. Go with anyone else: Rainier Title, Fidelity, etc.

Chris and Pinnacle Properties have been great to work with as we navigate renting our home for the…read morefirst time. He is super responsive and very professional. I would highly recommend them to anyone looking to rent their home.

We have worked with Chris for almost 8 years and are very satisfied with how he has managed our…read moreproperties as well as helping us buy new properties. His Expertise and Knowledge with our area is Excellent. His Communication with us has been Great. We would definitely Recommend Chris for all your Real Estate needs.

the person I spoke with gave me some very valuable information to help navigate an extremely…read moreoverwhelming and tangled landscape. I appreciate the time and the advice as well as the warm friendly manner. I have had some rough experiences looking for apartments in Seattle and was feeling really lost. even if the next place he recommended doesn't pan out, I appreciate the information he gave me because I can use it now to look for other places. this very well informed young man gave me a much needed sense of relief. it would be nice if more companies and groups had such a helpful and friendly approach to this nightmare housing situation. :D

My experience working with Chelsey Ryskalczyk/Seattle Rental Group couldn't have been better…read more Chelsey is very responsive, she looked out for my best interests, and provided sound advice.

Brent photographed our house exterior and was commutative, arrived as scheduled, and edited the…read morephotos really well. He even offered to help move our trash bins out of the way when we were at work.

I hired Brent to take pictures of my office and I'm thrilled with everything about the experience…read more There was minimal disruption to my day/workflow, he helped stage and arrange the desk to ensure it would look it's best. The final product makes my office look like a place I want to work! I knew I liked working there but seeing the office through another persons lens (I'll see myself out) is a really fantastic experience! I highly recommend Brent @ WA Real Estate Photography and will definitely be using him again for other projects.

They did a great job in my survey for remodel in Bellevue in 2018. Provided me all the details I…read moreneeded for my remodel and addition. Felt like they collaborated well with my geotech and with me to optimize how I could take advantage of my land.

We had an incredibly positive experience with Terrane. They were professional, and fast. As soon as…read morewe emailed the company requesting a survey, they responded with options, and a detailed quote. They were out within days and their team was friendly and professional. It could not have gone more smoothly!