Been going to this place plus the one across the street for several months now. They used to be…read moregreat. Now, not so much. Never have what I typically buy, day in and day out. And it obviously must be the company, I have been to a total of 5 of these in the last 2 days, and guess what, yep, no stock. Whoever does their buying, seriously needs to be trained properly.

So far I've been going here for about a month. I absolutely love this place better than any other…read moreone I've gone too. I would definitely recommend it. It has many selections and products to choose from. There's never a time I'm not here that that never doesn't have what I'm looking for. Absolutely love the staff, always friendly. Will definitely be going here for years to come.

Great selection of cigars with knowledgeable staff. The guy helped me pick out a great cigar that I…read morethoroughly enjoyed!

This has been one of the best cigar lounge experiences I have had throughout the country. A well…read morestocked variety and selection of cigars with a nice sized and well managed humidor. The staff and patrons were extremely friendly and hospitable. They honestly need to do a seminar on to run a cigar lounge. The price points appeared to be on par as far as national averages, maybe with reduced pricing. I can't wait to return!

(I attached Google review this NEW CRUMMY MGR TOOK DOWN)…read more1st,let me say..(R.I.P.TYLER)..This store is a wonderful store,the employees trained by Tyler are exceptional, they know us the minute we walk in,have our stuff immediately and are very knowledgeable and very nice. Sadly a SO CALLED NEW MANAGER ARRIVED,THAT RUNS ANOTHER LOCATION&HAS DISRUPTED THE ..clients,regulars with specific purchases..HOW?-HE TOOK TONS ON SPECIALTY items that are guaranteed sales at this location..WHY WOULD HE SABATAGE A STORE&THEIR REGULAR CLIENTELE?? Not only suspicions but totally unprofessional by all accounts. Regulars for 9+yrs,as I am,he took my regular order out with many others clients for NO REASON,this is guaranteed sales,is he privately selling off grid,is he purposefully hurting the employees, what reason?? As a high powered sales person since 83,&owning my own stores&4 websites..I cannot see a reason for this inexplicable nonsence. All employees inside store are fully qualified to either manage or co manage this high traffic store with so so many regulars. Tyler did an amazing job with his staff. The saddest lies withen the purposefull SABATAGE, 1000-2000$++weekly..for no reason other than selfishness, petty authoritarian type managing,or just plain insensitivity towards loyal clients and employees. It's obvious he's not capable of caring for either company or clients or employees. Fire him&bring the store back to awesome employees and the clients,for which this "so called NEW MANAGER "-CARES NOTHING ABOUT..

Perhaps letting go of that weird employee I'm assuming is named Crystal…read more Asked for raw cones, she said "1 1/4th or king size?" I said "oh the regular size please" That her off. She was like "I SAID (like legit yelled) king size or 1 14th. I was so confused. And then she put the cones on the counter, I said "oops... my bad?" The she started saying "well if I say kings size or 1 1/4th that's what I said" but like in a raised tone and I said "okay, but why are you talking to me like this?" And she was like "because I can talk however I want" and I said "...you're doing a lot" and she was like "I can do alot if I want" and I said " you can, but maybe do it to someone who actually deserves it" then she voided my transaction. It was such a bizarre interaction. Clearly she's going through a lot but customers aren't your punching bag lol, go to therapy or call a friend. There's so many other smoke shops that have employees who are more chill. The other employees here are nice but I'm not coming back. Buying a pack of raw cones is like a 20 second interaction. Not worth the headache. There's a smoke shop on minnieville near blades barber. It's quiet and peaceful in there.

Can yall change your hours on the website or open on time ? I'm not understanding it says yall open…read moreat 10 but not open at all yall will open at like 1 you guys should really change your hours .

Best prices on vapes and best and largest selection of flavors in Woodbridge staff is great and…read morethey are right next to abc store so very convenient.

Great shop, staff is very knowledgeable. I was in the market for a Puffco and they did a great job…read moreexplaining to me how to use it along with showing me they were certified by Puffco to sell their products which I double checked on the Puffco website, and indeed they were the only ones in the area which sold certified Puffco products. Love every single bit of it so far! Highly recommend this shop! The price was also very reasonable same as what Puffco is selling online, if your in the market for Puffco I would highly recommend talking to "CID" who works here he's tried most of the products and showed me his personal collection along with how to exactly use it.

Very good selection, great customer service, & good prices…read more The management goes out of their way to keep products in stock, & readily available.

This place has really changed since it first opened. I used to buy mine here all the time. Their…read morecigarette prices used to be decent and cheaper than many other places. Now their focus is more on vaping, pipes, and bongs. Their cigarette prices are outrageous compared to many other places. I smoke the cheapest generic cigarettes I can find. I can find generic cigarettes for about $5.50pk including tax. The cheapest sold here is over $7 with tax.

Don't ask the employees for recommendations on vapes. They don't care and just want the products…read moresold. I had an issue with a vape and the manager knew which flavor I was having issues with before she even took a look at the vape. Why an employee would recommend an unpopular flavor blows my mind but I won't be coming back to this tobacco store again. Been coming here for over 10 years and I'm disappointed. People are struggling and it's not cool playing with peoples money.

Ok...people working there are nice but the prices are high. There's so many vape shops in close…read moreproximity to each other in this area, this shop needs to be more competitive to be a top contender. Granted, they aren't the most outlandish of the local options, but there is only one shop that I could specifically call out for being higher priced. But that particular shop also has a wider selection. Overall, this location is extremely convenient but for the pricing and selection offered you'll find better options within .5/1 mile.

I have no clue what the negative reviews are for. I STILL love this place. The employees are so…read morefriendly. I've been going for a few years, but they began to recognize me after a few months. They are easy to talk to, and they even order products they don't carry for you! I was looking for a specific juice and they didn't have it. I simply asked and within 5 mins; while I was still there, he ordered it for me, and told me to call next week when he anticipates it will arrive, so I didn't have to waste gas (in the middle of this gas crisis). I have never imagined that level of thoughtfulness could ever be experienced at a tobacco store. These guys are awesome and personable. Great prices (~15 for salts) on most products. AND they have new and exclusive items that I've never seen in shops around the area. Don't even think about it. Go today.

Bad selection of cigars and not always open not sure about hookah products. Done done doneread more

UHM HELLO?! Does anyone even run this place, Jesus. Get some normal hours people and maybe get a…read moresign to start letting people know if you're open or closed... even though it seems like they are NEVER open.