Horrible service. No attention to detail. Over charging. We paid a large amount of money to be…read moretreated rudely. There was no sensitivity given to us in our time of grief. Visitation was not prepared. Our family will never use Oakey's services again. Couldn't complete obituary with proper grammar and on time for the paper. Video slide show was missing for the first viewing.

So, My father died in January, we had his body sent to Oakey's South Chapel to be prepared for…read morecremation. We arrive and do the sit-down with a funeral director and his trainee. We went through all our paperwork, urn decision, cremation box, and went back to the room to sign paperwork. After signing he asked how we would like to pay today. We answered that we would do the plan "which my relatives had done in the past" the payment had always been payed in full within the first month. Nobody really shows up to the funeral home with a pocket full of cash during preparation. Especially while people are emotional of losing someone close, its hard enough walking through the doors. Nobody wants to be there and make the final decisions. It would've been more appropriate if he'd asked if you'd like to pay now or need time make financial arrangements before you pick up your loved ones remains and urn. But no, the funeral director said they no longer do that and full payment was due that day. So, my uncle goes down the road to the bank and gets the money out for them. We felt like his body was being held hostage until they received payment. Please call before hand and ask about their arrangements and how they receive payment before you send your loved ones there first. There will not be a next time for us using Oakey's Funeral Home services again. The sad part, is that I know both sides of my family have used them for atleast 38 years.

I can't say enough about the kind, caring staff at Bolling, Grose & Lotts in Buena Vista, VA…read more Their empathy and patience during a difficult time were exemplary; the organization and teamwork among staff is to be commended. The gentlemen were respectful of our family as well as the deceased, and they followed through after the funeral with assistance on paperwork. Our family funeral was on one of the coldest days in January, and they made appropriate suggestions to insure everyone's comfort; they even helped transport flowers from the church to the reception hall after the service. No detail was overlooked. I would recommend them highly.

My family was well taken care of by Tim Murphy. He was wonderful and the funeral service for my…read morefather-in-law was well done. The fees were quite reasonable. Bravo to Updike!

The people at Updike's are amazing! My husband's father (James Larry Brown) passed away and his…read morebody was taken to Updike's and we couldn't be more pleased with the service and care that we received. Tim Matthews is a wonderful man! He was very honest & helpful & so thoughtful throughout the whole thing...from the initial visit to the end of the burial. I highly recommend Updike Funeral Home if you are looking for the Best in Bedford! Sincerely, Paul & Ruby Brown

My mom passed away in Roanoke, Virginia a week and a half ago and since I was not from the area I…read morewas referred by the hospital on some funeral homes to contact. I spoke to a few different people from various funeral homes and when I spoke to Kyle from Lotz Funeral Home I immediately felt comfortable and at ease when we were discussing my mom's creamation arrangements. Kyle gave me a sense of trust which I needed at a time like this and he kept me updated on the entire process while my mom was in his team's care. My mom's ashes arrived today in California safely and I am extremely grateful for the smooth and great service that Kyle provided for my mom and I. I highly recommend him and Lotz Funeral Home because your departed loved ones will be in good hands. Thank you so much Kyle.

What can I say, but Kyle and his fellow works were great. My father was the first time we used them…read moreand he answered all our questions and made us fill like all our concerns were important. When it came time when Mom passed away we got the same service as before. At the time of a family passing you need someone like them to help you through this. Again thank you Kyle and crew. RP

Darrell and Michelle Mullins bring a world class professionalism, coupled with superior compassion,…read moreto any family needing funeral services. They recently provided funeral services to one of my family members, and I found the following: 1. They are experts in their field. 2. They have insights into the challenges facing the remaining family members well beyond my expectations. 3. They bring a team of comprehensive professionals to the family needing funeral support. 4. Their competencies in helping you plan a funeral are only exceeded by their execution skills. If you are in need of funeral support in the New River Valley, you will find that you cannot beat the skills, responsiveness and understanding of the Mullins Funeral Home & Crematory. Mike O'Neil Carlsbad, CA

Outstanding company! Ron approaches his business as a servant to the families of lost loved ones…read more The amount of dignity and respect he paid to my grandparent's gravestones during the restoration process was heartfelt and touching. Ron is a true gentleman who communicates regularly with his customers with photos and progress updates. The quality of his workmanship is impeccable, and his pricing is way beyond fair. I would strongly recommend this company above all others. My family could not be more satisfied with the final product. 10 stars!

From the owner: At Memorial Restorations of Roanoke, our mission is to provide exceptional restoration services…read morewith the utmost care and professionalism. We strive to support families, helping them to restore and renew a meaningful and lasting tribute to their loved ones.