So, My father died in January, we had his body sent to Oakey's South Chapel to be prepared for cremation. We arrive and do the sit-down with a funeral director and his trainee. We went through all our paperwork, urn decision, cremation box, and went back to the room to sign paperwork. After signing he asked how we would like to pay today. We answered that we would do the plan "which my relatives had done in the past" the payment had always been payed in full within the first month. Nobody really shows up to the funeral home with a pocket full of cash during preparation. Especially while people are emotional of losing someone close, its hard enough walking through the doors. Nobody wants to be there and make the final decisions. It would've been more appropriate if he'd asked if you'd like to pay now or need time make financial arrangements before you pick up your loved ones remains and urn. But no, the funeral director said they no longer do that and full payment was due that day. So, my uncle goes down the road to the bank and gets the money out for them. We felt like his body was being held hostage until they received payment. Please call before hand and ask about their arrangements and how they receive payment before you send your loved ones there first. There will not be a next time for us using Oakey's Funeral Home services again. The sad part, is that I know both sides of my family have used them for atleast 38 years. read more
