I order a washer and dryer on November 30th and they were to be delivered on December 6th. Got a…read morecall at 8:30 am that the dryer wasn't here. So they would deliver on December 9th a Tues. My husband took a vacation day and stayed home so we could get said washer and dryer. They it would be delivered between 8 am and noon. I never got a call until 12:45 pm to tell me the dryer was still not in. Needless to say I was not happy. Then the dryer comes in and they say they want to deliver on a Tuesday again, it's Friday. I called and complained to a service desk employee named Skye and they are delivering my washer and dryer on Saturday. I want to thank Skye for helping me out. She is a true customer service person!!!

Terrible customer service. Didn't even ring me up. Left…read moresomethjng behind that seems to have "disappeared". Not helpful. Rude.

When we're talking Howe's were really talking about what a real hardware store should be like. Not…read moreonly does it have everything that a hardware store should have, they also do everything like a hardware store should do, but most don't. They sharpen all sorts of blades, be they knife, scissor, chain or lawn mower, and fix not only all the things that they sell but even most of the things that don't sell. I've been using Howe's, a family owned operation since they first opened decades ago, having them repair all sorts of things from generators to chainsaws for me, and I've always been more than pleased with their friendly family type of service plus the good information they have given me concerning anything or any hardware problem I might have. They have everything from bird feeders, to rodent traps and from nuts to bolts to barbecue sets; way too many to list. This is a hardware store for which the big box hardware, such as Lowe's, shouldn't present any competition threat since the big box places can't even come close to the services provided by Howe's. I'm rating them Five Stars because as far as hardware and go services go, Howe's really is WooHoo! As good as it gets.

Buyer beware! This company will keep 25% of any item returned! Even though the salesperson told me…read moreit would work with my fireplace and then did not. Do not recommend ordering anything from them. Karen S

STAY AWAY FROM THIS COMPANY. They are criminals. Total frauds. They will tell you they are selling…read moreyou a custom door, charge you hundreds of dollars for it, then ship you something that DOES NOT FIT, DOES NOT MATCH THE MEASUREMENTS YOU GAVE THEM, and IS NOT EVEN EVENLY CONSTRUCTED. I have been going back and forth with them for months now. At the beginning they just did not respond, then when I was finally able to get a hold of someone over the phone, she gave me the run around asking for pictures, which i sent in my initial email to them and many times thereafter. She told me I needed to try to "shove" the door in the hole and then tried to tell me the door was installed in the pictures I was sending her! (there was obviously no door installed since it does not FIT). Finally, after all the run around, they just told me that they will not be refunding me or allowing me even to exchange for a door that fits! So i spent $500 on a door I cannot use! Their excuse is that the door they ORDERED matches the tag I sent for my fireplace door. But this was supposed to be a CUSTOM door!! That's what I was charged for! And when I asked about the weird angle of the construction and the fact that the measurements did not match what I ordered, Cassandra just ignored the questions repeatedly, threatened to hang up on me and then said I was past the return window. It has only been this long because they have been giving me the run around for months! I will be reporting them to the Better Business Bureau and taking them to small claims court. If I were you I would make sure you don't spend your money with them and end up in the same situation as I am in right now.

Total professionals. Truth is they don't need my review or any social media. Everyone that deals…read morewith them, I'm certain, recommends them to family, friends, and neighbors. We purchased a hearth pad for under our wood burner. 5' x 4' for under $470. Inc taxes. Wow!! Ordered it on Thursday and picked it up the following Tuesday (Sept 2021 during shipping crisis). Impressive. So why am I late to review? I kept going back for other stuff and found they had tiles no one had, and more products i couldn't get at big box, so we've been busy working and overlooked doing this. And by the way they have several wood burning stoves fully installed and burning!! Just amazing to find such a wonderful and traditional hardware plus (everything for diy) store!!

Love having such a great store in town. Hardware, Lumber, tools and you never know what surprises…read moreyou'll find there as they often have various home goods and seconds. They have mystery boxes for $5 a lot of time and the kids love those!

If I could give less than one star for this establishment I would. I am so shocked and mortified by…read morethe treatment I experienced at this store yesterday I will never set foot inside let alone spend one more cent there. After spending over $1000 last summer to put a new roof on my camp I had some extra unopened parts which we could not use. Decided to return for store credit (which was explained as having a one year expiration). Admitadly the 365 days on this credit was up by about 4 days. I went to Marienville Home Improvement to buy a few items and to inquire if there was anyway we could honor that credit. I was told that it being beyond one year it was void and they could do nothing to help and that money was gone now. Naturally after spending what I did last summer with these folks to have them disregard my money which I spent in their store and having returned an unopened product which they no doubt still sold made me upset so I told the shop owner they could expect me to take my business elsewhere. After having heard this the shop owner threatened to "knock me out" and if that wasn't enough his wife and sons got into the action pulling their pistol from under their counter showing it to me telling me that they would use their pistol on me. Actually had one of the sons tell me he had the right to "put a bullet in my head" for suggesting I spend my money elsewhere. Hopefully some of you can read this and save yourself the time, money and hassle of dealing with such unprofessional horrible people. Not only are their prices sky high and service awful the potential of physical threat and bodily harm will be enough to steer you to another hardware store. Proximity to my camp was the only reason I spent money in that place to begin with but will now gladly travel to Lucinda or Clarion for my supplies now.

They fixed my screen in 1/3 the time they had suggested and did a great job. A day and a half later…read moreI got a call that it was done, how amazing is that.

Great neighborhood store. Helpful staff. They have just about everything you need. Highly…read morerecommended.