Moved all of our insurance, had been here with Fred Vitas for thirty plus years Service had become…read moreunbearable. No service no help no follow up. I am sure they will notice the loss. Wayne Klauer

Being a small business owner in California can be an expensive soul crushing experience that can…read moretruly gift you with a free lesson in fortitude and perseverance. I have worked with several insurance company over the years and by far Vitas is the BEST. Katie and Devon are on top of things, and they make everything sooooo easy. They are super helpful, reassuring, and knowledgeable. Their communication and promptness is superb. I cant say enough great things about Vitas AND the Katie/Devon team. Awesome job AND they are local. Thank you!!!!!!

Just Awful customer service !!! Rude and Just rude the prices are sky high. Run run run!read more

Horrible customer service, phone skills, and call returns are non existent. they woman answering…read morethe phone was as rude as could be and actually hung up on me when I asked when the person dealing with would be in to return my call. I called back and asked for the person in charge and he stated it was him. when I called him out on the hang up he said they were all just busy. great way to run a business. I found a one day policy rate 1/3 less than they quoted me and the event helper was awesome.

After getting dropped from a previous insurance without any notices, Bradd was quick and efficient…read morein helping me get the best quote. It was cheaper than my previous insurance too! I have contacted at least 20 different agency and I found Berrier Insurance to be extremely reliable. Thank you!

Elizabeth was a life saver. Have worked with her for many years through her insurance career. I own…read morea trucking company/clearing and she has saved me head aches and money. I recommend calling her and making sure you check with her while you can before you go else where. Thanks Liz. I wish I could give her 10 stars. Also if you need land work. Call me.

Curtis knows his stuff! He really helped me get our insurances up-to-date, helped me understand our…read morecoverage and the fine print, which overall, helps me sleep a little better. Anytime we have a change with vehicles or a question about coverage, Curt is always very professional and responsive. He's a great guy to boot! Thanks Curt!

I would highly recommend this business to anyone and everyone…read more They were kind, thorough, and very helpful. I am so glad I turned to them for my insurance needs.

From the owner: At Flores Insurance Agency, we are local people, helping local people with one of the least…read moreexciting, but most important, part of their lives - their insurance. Proudly operating out of Auburn, CA servicing all surrounding cities and counties, we specialize in Homeowners and Business insurance coverage. Whether you need coverage for your personal assets or business, we have the expertise and markets to give you the peace of mind in knowing your insurance agent is behind you.

I love these guys! I wish I could rate them higher! Our relationship began when I reached out to…read moreDustin Robinson, my all-star realtor, in regards to home owners insurance. I was having difficulties because my property is technically commercial. After countless attempts with other insurance providers such as Liberty Mutual, Lloyd's of London and my all time favorite WORST experience with InterWest Insurance where I spoke to the laziest sucker known to man - Ryan Taylor. He quoted me 20k more than Ralph Smith at the State Farm Agency and took weeks to respond back to a single message. ‍ How Ryan Taylor at InterWest Insurance is still in business, is beyond me. Being in a frenzy, I NEEDED THE HOUSE COVERED IMMEDIATELY. After finally giving Ralph Smith a call; his wonderful assistant Sara Hathaway put a blanket of protection on my rental property in less than an hour. I'll repeat this because it's important; what the other guys told me would take WEEKS to do, Sara and Ralph did in 1 hour. In fact, I'll just to add the following to the review; I called back InterWest Insurance and grilled Ryan Taylor for trying to FUCK ME OVER on selling me a useless insurance policy that was not only pure garbage but was also over 20k worth of pure garbage. Ryan Taylor at InterWest said to me in response to Ralph Smith doing an amazing job, "Yes, State Farm works much quicker because they can broker AND underwrite their own deals." Thanks Ryan, that information would have been helpful when you were dodging my phone calls for week! ‍ Anyway, I'm thrilled with Ralph Smith and his agency! Their whole family is a dream come true: the office staff genuinely likes each other, they're funny as all hell but they're also hardworking and honest. I couldn't of been happier with my experience and now I have a beautiful piece of property I never have to worry about again because it's fully insured thanks to the Ralph Smith Agency at State Farm.

I have been with his agency for almost 8 years now. After leaving another top agency who just…read moreconsistently kept raising their rates for minor things. Switching over to Ralph's office at State Farm has been one of the best decisions I ever made. My rates have can stayed consistently low and I love the friendly office Who I know my name as well as the enemy in my family my name to. It's hard to find that old fashion office atmosphere where you still can get a handshake in person I know someone by name these days. They're always so patient answering every question I may have even if silly taking their time to describe line by line any questions I might have about policies or looking for great quotes. They are always quick to respond over the phone in person or by email. I never doubt my policy or feel like I am being sold or upsold something I do not need. This office truly had a family feel whom I trust and that is priceless these days.

Jesse treated us friendly and professionally. He was…read moreextremely helpful with all our insurance needs!

Jesse Horn and Ronnie Janson saved me a ton on my Duplex and auto insurance. I recommend this place…read morethey treated me like family.

Ryan was awesome. Great communication and very professional. He gave us the best price on…read moreinsurance for our commercial building in California which is not an easy feat. I highly recommend.

Brad is awesome. Stayed on top of it. Seemless payment…read more Thanks Inszone Insurance Services. Rick

I called this office looking to transfer my policy from another office in Auburn that I'm not happy…read morewith. Keith Thomas gave me a call the day after I called and told me that he isnt allowing any local people to transfer to his office!!!!! can you believe the nerve of these people!!!???? I have been with state farm since I was 17 and im now 47 and this is how they treat me.......I have had a new car for 5 months and recently they raised my insurance by 50% without my permission etc.......they office i wanted to transfer from had a guy call me yesterday and he kept calling me "buddy" instead of my name......he was so unprofessional i had to stop him and tell him to be professional and call me by my damn name instead of insulting my with his dude "buddy" talk! These insurance companies are in for a rude awakening when all of their customers leave the state as they BEG for all of us to come back!!!!!! STATE FARM YOU DONT DESERVE ANY OF US TO BE YOUR CUSTOMERS OR TO PAY YOUR WORTHLESS SALARIES!!!!!!!!!!!!!!! WHAT YOU ARE ALL DOING SHOULD BE AGAINST THE LAW 100%!!!!!

Wonderful folks. Needed to shop my Homeowners insurance and they got back to me right away with a…read morereply and an offer of a HO Policy. This was better than my existing one of many years and was more reasonable. No upsell, just excellent information and even in this craziness of office closures and mandatory off-site working, Marianne was able to email me all the forms I needed and answered all the questions I had. Highly recommend.

Though many services are offered, they are next to impossible to access. No one answers the phone…read moreand the phone tree does not include any where to access a PERSON. The hold times are ridiculous. I was trying to access their offering to take passport photos. No where was this offering noted, either on the phone or online. Gotta say, I've paid for this service for over 20 years and aside for one tow, I've never used it. What a waste.

Stopped by the AAA branch in Auburn for some DMV business. Parking was easy and close. I was out of…read morethere in five minutes. It's worth getting AAA service for this. The staff was competent and friendly. Highly recommend.