You want to get books printed? Use Blurb.com - NOT Old Town Printing. They tried to charge me $147 for 3 small portfolio books. Blurb cost me $50 and that included shipping. Beyond the ridiculous prices, the woman I was in contact with was rude and short with me. She didn't even seem like she really wanted my business, like my job was a nuisance to her. That's fine lady, I'll go elsewhere. I've never had the energy to post to Yelp, so the fact that I'm doing this means it really struck a nerve. DON'T GO HERE!! read more

I was in a search for a better print shop than the one literally next to my house was so despicable (A1 copies in Bburg), I found Old Town Printing in C'burg. Old Town has been friendly, quick, and most of all HELPFUL when we have difficult print jobs and they use their expertise for my benefit. A GREAT company! I would recommend Old Town Printing to anyone, and I haven't even received my order back yet to see the quality. The service alone is outstanding. The pricing is very reasonable as well. THANK YOU! read more

In reference to my previous review, I received an email from one of the owners as she was made aware of my experience. I appreciate her willingness to take responsibility and her offer to make the situation right. And while I engaged a different company for this particular project, I plan to give Old Town Printing & Copying another chance in the future. read more

Old Town Printing in Christiansburg, VA is definitely TOP NOTCH - wonderful, reliable, remarkable. I am profoundly appreciative of their incredible service. I am able to email an order and pick it up within days. This time they outdid themselves by rushing through a last minute emergency order in astonishing record time! read more

We have been using them for years for all our business needs. Excellent service and quality..Friendly staff..I highly recommend this company. Buy local! read more

The Good: They turned my project around quickly with good quality. Danielle was very helpful and nice. The Bad: One lady that works there, Barbara I believe, has a really awful attitude. While pretty friendly in person, she sends rude emails and has a condescending attitude when it comes to any (often inevitable) file problems. It's always your fault. It's not hard to have a friendly or even neutral tone in an email. Making mistakes with print files is not a foreign concept, they should have a more "we will work with you to get this right" attitude as opposed to "you totally screwed this up and it's making my life hell". The Ugly: The price they charged me for my project was okay, but after talking to people that used their services later down the road, the pricing seemed inconsistent and almost like they pull it out of thin air. There was a number of classmates that all needed projects printed for a final project, and they were charged heinous prices for projects that should've been cheaper than mine. Super fishy. read more

I was recommended Old Town Printing by a friend who used them last year in May of 2012. She raved about how nice they were and affordable. If you had a problem with your files they would fix it and help you out. My experience with Old Town Printing has been nothing short of a nightmare. For the past 2 weeks I have been emailing back and forth with Old Town to try and get 3 portfolio books done. At first they seemed very helpful. As time went on, I realized I had an error in my file and thus I attempted to fix the problem and resend the files back to them. After I had fixed the error I went the very next day in person to try and show them my file to make sure everything was correct. They assured me that it was and everything would be fine. After sending them all the necessary files, I received a rather nasty email from the manager concerning how she had spent 4 plue hours of her own time fixing my error once more. I had no clue that there were any issues as I had been told everything was fine that very same morning. To make matters worse, she emailed me at 4:40, just 10 minutes before the shop closed. As soon as I read the email, I called the shop to find out just what had happened. They were already closed for the day, however the manager emailed me after 5. At this point in time, I had not received a new quote for the book prices. So I was very surprised when I received the email at 4:40 saying it would cost 212 dollars just to print 3 small books. Here is the email I received: "I have a proof for you to look at. I have spent nearly 3 hours on this project to make it print-ready. The finished FOLDED size is 8.75x6.75" -once again, the page size needed to be maximum 9x7" INCLUDING bleeds, but what you sent was not. Rather than put you through ANOTHER attempt at getting it right, and since you were finally able to get the InDesign files to me, I have fixed it myself. This has turned out to be NOTHING AT ALL like what we originally started with, which is why we needed something to look at before trying to quote you. The price for this project is $212 - it should be substantially more, but I'm not charging you for all my time. We can have these ready for you tomorrow afternoon once we have your OK on the proof and a deposit. We open at 8:30am. Thanx," Caps lock and all... needless to say, I will be taking my service elsewhere read more

I went in asking for a few copies and they wouldn't even attempt to accommodate me. They said we don't do small jobs!, Well, you won't get big jobs from me and my company in the future!! Thanks for nothing!!!!!!!!!! read more

I've worked with Old Town for over 10 years now and they consistently are helpful and deliver great quality. Their pricing is typically right in line with competitors (I bid out almost every job) and they are clear on delivery dates and options. Great staff. read more

We used this company for a relatively small printing project, but were really just wanting to test them out to see if we could use them for all of our printing needs in the future. We ordered a pretty heavy stock paper, and I remember opening the box and looking at the product when I got back to the office and thinking "Oh my gosh." Whatever stock they put it on was flimsy, poorly coated, - just overall poor quality work at a very steep price. At the time I just assumed that was the norm for this area. Recently we just hooked up with another local printer, and I brought the flyers and the invoice from Old Town to see if my suspicions were correct on that they didn't give me the right paper weight and over charged me - he could hardly believe the invoice was real. I was willing to overlook the lack of professionalism from the staff, but being straight lied to about the product and the obviously taking advantage of people not knowing paper pound weight, etc, to rack up a price, is unforgivable. Do not use this company. read more