walked in to have labs done. 2 employees and both were playing on their cell phones. I asked if I…read moreneed to self check in (since they clearly weren't busy) no one else in the building. the girl said yes. I asked if they had something to clean the screen bcuz it was nasty. she said "I have a tissue, we ran out of Clorox wipes". I signed in and stepped to the window they were both involved on their cell phones and didn't even look up at me. I asked if I need to give the labs to them now & the girl said "I can take them" ive been waiting for about 5 minutes now & another person walked in, they did t even look up at him. I am appalled at how employees just sit & play on their phones instead of cleaning the kiosk that everyone touches. real diseases exist & in a medical setting they should be extremely careful and if they're too LAZY to do their job they should be replaced. now I've been here 10 minutes and 2 ppl have come in & been serviced while we still wait. every question about labs we were told we need to call where the labs r sent to. A lady came in for a 24 hr urine collection container and he couldn't even answer her question about it. He stuck my husband and used alcohol for an ethanol blood test for my husband who has AutoBrewery Syndrome. I said "You're going to have to stick him again" & he said "it shouldn't matter it goes onto the tube first" that made no sense. He was nice but clearly doesn't kno how to do this job. His coworker asked him if He did the alcohol test b4 he stuck him, he said yes but that made no sense. I watched what he did, I knew he was using alcohol to wipe his arm. Health care is going to pot. I will not come to this facility again. I will be filing a formal complaint too.

My 0930 appointment finally took place at 1015 Efficient…read morephlebotomist but clearly stressed

They put my DNA test sample in a Ziploc bag when sending it to the lab, even though this is against…read morerecommendations for handling DNA samples, and after I asked them more than once not to seal my sample in plastic. On the initial call, the manager said to put the item in a plastic bag and bring it in, and I had to correct him. I would not recommend this company for any DNA testing.

From the owner: Access to information is the first step to better understanding your health and staying safe…read more ARCpoint Labs provides a wide variety of testing services and wellness solutions to help people, companies, and communities make more informed decisions about their futures. With more than 10,000 clinical tests and wellness solutions, including DNA, drug and alcohol, and STD testing, as well as COVID-19 testing, DOT compliance services, and background checks, information is just an appointment away.

I was going in for a drug test as told to by my employer and when i arrived at 4:02 they rudely…read moreinformed me that they would not give me a drug test, as they stopped at 4:00. in the email i was sent by them they did not mention any cutoff times for the drug testing.

From the owner: Quest Diagnostics empowers people to take action to improve health outcomes. The company was…read morefounded in April 1967 as Metropolitan Pathology Laboratory, Inc. Corning Glass Works acquired the company in 1982 and later spun it off as a publicly traded company under the name Quest Diagnostics, at the beginning of 1997. Quest has developed countless innovative diagnostic information services, with several firsts for clinical laboratory tests in areas such as women's health, genetics, infectious diseases and cancer. Today, Quest provides thousands of laboratory services, from genetic tests to predict cancer risk to biological tests for diabetes and heart disease, to empower people to take action to improve health outcomes. One in three American adults and one in two physicians and hospitals use the company's services each year, and our 45,000 employees understand that, in the right hands and with the right context, our diagnostic insights can inspire actions that transform lives.

We have been getting earmolds from Emtech for over 25 years, so sorry to say, they have gone down…read morehill. they were sent 3, 3 separate impressions, and they ALL came back WRONG, when i called my self, the guy in the manufacturing dept was so so RUDE. the audi said they told her they never received any impressions EVER in over 25 years, and don't even have them in their system. that was funny, now our Audi wont even deal with them anymore. and now we have to go with a different company.

Emtech made a pair of custom swimmers ear plugs for my daughter and they developed a black mold and…read morecaused a serious ear infection. When asked if they would replace them, they said that they have now started putting a coating on the plugs so they won't mold, but my daughter's plugs were purchased more than 3 months ago and were out of warranty. I would need to purchase a new pair as the molded ones were not even cleanable. Avoid this company.....

They are terminally inept. The left hand has no idea what the right hand is doing! There at 9:00 am…read morebut they have no record of our visit.

The option to schedule an appointment is a complete joke. Also the fact there are no physicians on…read morestaff makes it more laughable.

This place is great if you live in Botetourt or North Roanoke and you don't want to go to the main…read morehospital to imaging. They do mammo, bone density, ultrasound, cat scan and diagnostic imaging.

For residents of Botetourt County and the entire Daleville, Troutville area, medical services have…read moretaken far too long to find us. The past two years I have been having mammograms done at the Lewis Gale Imaging Center in Daleville. Convenience as well as outstanding professionals are what you will find at this office which is why I have given it a five star rating. Why drive all the way to Lewis Gale Hospital for your imaging needs when you can get medical services right here so close to home!