Old West Cleaning did a wonderful job cleaning and sealing the grout/tile in a home I just bought. I was in the midst of major remodeling when I realized this job should be done before I moved in furniture and my many boxes of books -- Shane was sympathetic to my time line and Old West Cleaning was here in only 3 days. The house had not been kept clean and I had already mopped and mopped the tile, but there was so much embedded grime, especially in the grout line. It is such a relief to feel I can actually walk on this tile in bare feet. I'd done research, but still crossed my fingers that both the quote and their work would measure up to the reviews posted. They did! Shane and Justine arrived right on time, worked hard and steadily, and charged just what I was quoted. will most certainly recommend Old West Cleaning. read more

I have only had my carpets professionally cleaned one time before. It was a disaster. I went back to cleaning my own carpets for a few years. Well, we had a dog potty party in one of the back bedrooms and I knew my machine wouldn't be able to handle it. Anthony came to my home and was incredible at dealing with cats and dogs. Then went right to work. A half hour later, he had transformed that room. Were there one or two stains still slightly showing? Yes. Did I expect my poor carpet to look new? Not a chance. And, Anthony told me this might happen. I couldn't believe the fee charged for the service.... I am throwing my carpet cleaner out! Old West Cleaning and Anthony far exceeded all my expectations in customer service, communication, workmanship and all at a very economical fee. Thank you! read more

My daughter got the flu and puked on her bedroom carpet in our brand new house. No matter what we tried (from carpet cleaning with our carpet cleaner to sprinkling baking soda, you name it, we tried it (within common sense)) the smell was horrible (mac-n-cheese/milk) the SMELL OMG!!! Old West Cleaning were able to come out ASAP and cleaned our carpet up stairs. Very affordable. They did A WONDERFUL JOB!!! They were clean looking, organized, kept our house in great shape (i.e. hose traveling through house, up stairs, on carpet), very polite, respectful, professional, friendly. We will use them again when we need to shampoo our carpets yearly (hopefully not due to the flu, ha ha). THANK YOU THANK YOU THANK YOU!! I am very picky and skeptical, they have my 5 stars! read more

I bought a house built in 2002 with cream colored carpeting in all the bedrooms and the living room(!). I also had an old dog who became incontinent, so you can imagine... I had the carpets cleaned by another company but within a few months, the old stains returned. I had heard good things about Old West and decided to use them to clean the carpets and the tile floors, also resealing the grout. Rusty and Anthony came right on time on 2 different days and were very polite, respectful and friendly. They explained how the cleaning worked and how to clean the carpets and tile floors in the future, I couldn't have asked for a better experience and I still can't believe the difference in my floors. I would highly recommend Old West. read more

Old West Cleaning was my first carpet cleaning company for my 1.5 year old carpet. Old West was very good at emailing and texting information, communication was precise and timely. The first phone call to Shane was very informative. The carpet cleaner, Rusty, arrived on time and was very efficient. To clean about a 1000 sq. ft. of carpet took about 1.5 hours. The carpet surface dried in about 6 hours and was completely dry the next morning (it was a warm Arizona day!). There were two pet stains that were completely removed. The carpet looks like new and it also helped bring back the plushness of the carpet piles. 5 star company and work! I will use Old West Carpet Cleaning in the future. read more

Excellent job! Personalized service with a smile, very professional and courteous! I was fed up with the carpet in my house and was seriously shopping around for new flooring. However, new flooring was very expensive and no one could guarantee it would complete in time for Christmas. Therefore, we decided to hire Old West to clean our tile and carpet so we could host family during the holidays. Old West Cleaning did such a great job, my carpet looks like when we first bought and moved into our house. I was so impressed I am holding off on getting new flooring and saved me thousands of dollars. I will definitely be a returning customer and will proudly recommend them. Omar read more

Old West Cleaning is amazing. I have 2 labrador retrievers who shed everywhere, eat everything, and make messes constantly. I also have a 6 year old that helps them. In our new rental we also had a big black stain that I tried everything to get out. Shane came in once, the carpets looked amazing, no dog hair anywhere, and all the stains from the kids and dogs, plus the big black stain was gone. Carpets looked brand new! With no after soapy residue. And it lasted! We even got the stain cleaner - and when the dogs rolled in mud and then ate all the bananas while squishing them in the carpet - that cleaner got the stains right out. Old West is the Best! read more

SO glad I called Old West Cleaning to do our very old saltillo tile floor in our Bisbee kitchen. Shanes communication was excellent which is really appreciated and sadly lacking for many businesses these days. The floor was a mess despite our best efforts to clean it but Shane did a great job and it looked so much better when he was done. Shane also gave us advice on how to maintain the condition of the clean floor. The price quoted was the price charged, also appreciated. Give this local company a chance, you'll be glad you did. read more

Shane and Dillon came over and in a short time did a great job on the elderly carpet; it hasn't looked that good in years. Of course, the next day, a couple of spots appeared, but as they had guaranteed their work (and told me this would happen), they came over and hit those spots - and checked all over for more (nope) - and were gone in ten minutes, and the carpet looks great. Quick, efficient, effective, and complete I agree with another reviewer: Best carpet cleaning in the area. read more

WOW! We have textured cement floors to look like tile! Other companies were afraid to tackle it. Our grout was in terrible shape. But after Old West cleaned our floors, the grout was back to it's original color and our floors shone! We are once again company ready! These guys were on time, friendly, professional, and accommodating! Plus, we shared the eclipse together! We definitely will have these guys come again! 5 Star rating! Thank you! read more

This company was so reliable and had great communication. They let us know when they were on their way and were right on time! The price was $139 for 2 bedrooms which may sound pricey to some ppl but I think having a clean carpet and peace of mind is priceless. They did a thorough job and a great deep clean! I highly recommend this company and will be using it again in the future :) read more

I have used Old West Cleaning for years for my office carpet cleaning. For a brief period I tried another cleaner, but could see a huge difference in the quality of work! Shane takes care with the details, can clean my upholstered office chairs, and has put stain guard on my newly covered waiting area seating! Will always use him, and feel comfortable referring him to anyone! read more

Awesome company! They quickly set up an appointment to clean carpets on a home in Benson that we are getting ready to sell. I appreciated a followup text about my appointment that come very quickly. Justin arrived on time and got right to work. He did a wonderful job and the carpets look great! He then emailed me an invoice for my records. Maureen K read more

I thought I was keeping my carpets clean by buying the same carpet cleaner Lowe's has. Little did I know I was doing more harm than good. After my main areas were cleaned by Old West I could not believe how dirty my carpets really were. The difference was amazing and highly recommend them. I'm having them do a second cleaning in a few months again. read more

Great job, on time, cleaned up well. This is the second visit of Old West to our house. We have 3 dogs that seem to make alot of traffic dirt. We had our tile floors cleaned and sealed. Spills wipe up perfect. We also had a bedroom rug cleaned after a renovation and contractors walking on it. It looks new. Thank you Justin and Shane. read more

I had a fantastic experience during the whole process. Shane, the owner, took care of my schedule in a timely manner. Justin cleaned my carpet and I'm very satisfied with the results. Communication from both employees was great as well. All of this for a very reasonable price too! Will definitely use OId West again in the future. read more

Easiest company to work with, and it is because they really CARE. Great job every time. Very understanding if you need to reschedule. They make you feel at ease as if they are part of your family or friends. No worries, just know you can trust the team. Deb & Joe Saxman of Sierra Vista Holiday Neighborhood read more

The carpets are so clean that we need to learn how to float over them, not leave any tracks! And, I appreciate Old West's research and finding safe and effective products to use on them. Afterwards, they smelled clean but not astringent, fresh but not perfumey, and they're safe for pets. Another great job! read more

They did an Outstanding job in cleaning the tile and grout. The floors look great. The costs of sealing the grout was very little compared with us doing it. Very professional, courteous and friendly in performing the work while answering questions. Highly recommend Shane to anyone who values quality work! read more