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    Olde Towne Golf Cars

    3.7 (7 reviews)
    Open • 8:30 am - 5:00 pm

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    Damian G.

    Thank you we really appreciate your business.

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    5 years ago

    Pleasure to work with. Very accommodating and knowledgeable staff. Love dealing with family businesses.

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    Damian G.

    Thankyou for your business we appreciate customers like you.

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    Ask the Community - Olde Towne Golf Cars

    Wheelz Of Hilton Head

    Wheelz Of Hilton Head

    (6 reviews)

    Great service and reasonable rates! Best they drop off and pickup. Very happy with staff.read more

    I would strongly caution families against renting from this company based on our experience…read more We paid approximately $1,400 to rent two 26-passenger golf carts for three days on Hilton Head Island. We had six grandchildren with us, all under the age of nine, so safety was extremely important to us. The carts would only travel approximately 20 mph on roads with 35 mph speed limits, meaning we had traffic traveling significantly faster than us while we were carrying six young children. With each additional passenger, the carts became even slower. We were never made aware of this limitation when we rented the carts. Had we been told that we would be expected to drive these carts on 35-mph roads while only being able to travel around 20 mph, we absolutely would not have spent $1,400 on them. One of the carts was so slow that it had to be exchanged. The company refused to come to us, so we had to drive the extremely slow cart back ourselves to get it exchanged. After experiencing the carts firsthand, we immediately raised our concerns with the company. We explained that we had six small grandchildren with us and that we considered the situation unsafe. We wanted to return the carts after the first day and receive a refund for the remaining two days. The assistant manager told us they were not empowered to make that decision, so we repeatedly tried to reach the general manager, Lisa. This is where the customer service became completely unacceptable. Lisa would not return our calls. She would not speak with us. She would not acknowledge our safety concerns. We were not asking for a refund because we simply changed our minds. We were asking for help after determining that the carts were not appropriate for the roads we needed to travel and that we did not feel comfortable putting our six grandchildren in that situation. A company can disagree with a customer about a refund. That's business. But when a customer raises a legitimate safety concern involving six children, the general manager should at the very least have the professionalism to return the call and address it. Instead, we felt that once they had our $1,400, our concerns were no longer their problem. There was also no transparency about how golf-cart-friendly Hilton Head actually is for these particular carts. We were left feeling that the limitations should have been clearly explained before we committed to a very expensive three-day rental. The bottom line: * Approximately $1,400 for three days * Carts traveling only around 20 mph on 35-mph roads * Six children under nine traveling with us * One cart was excessively slow and needed to be exchanged * The company would not come to exchange it * We had to drive the slow cart back ourselves * We raised serious safety concerns * We requested to return the carts after one day and receive a refund for the remaining two * The assistant manager could not authorize a solution * The general manager, Lisa, would not return our calls or address the situation The carts themselves were disappointing, but the complete lack of concern from management was the biggest problem. If you are a family considering spending this kind of money on a golf-cart rental, ask very specific questions about actual speed, passenger load, the roads you will be driving on, and what happens if you determine the carts aren't safe for your situation. We paid a substantial amount of money and expected reasonable customer service when we raised a safety concern. Instead, we felt ignored and stuck with the rental after the company had our money. We will never rent from this company again, and based on our experience, we cannot recommend them to other families.

    Olde Towne Golf Cars - golfcartdealers - Updated September 2026

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