They were very mindful of not breaking things. They did an amazing job on the refrigerator/freezer…read moreand cabinets. My carpet and chair look brand new! After double checking everything I am satisfied with their cleaning and appreciate that they did fix the problem areas as soon as I mentioned it. They were very attentive the second time around so I do appreciate that and they made sure that I was happy with the service! I was a little disappointed that attention to detail wasn't more of a focus. There were several areas that were still dusty and not fully cleaned. I had to go around and double check everything was properly deep cleaned. I do understand that checking is part of the 100% guarantee, but I wish I didn't have to ask them to go back and re clean some areas For $600 worth of cleaning (including rug and chair)...I shouldn't have to follow people around after they are done to ensure everything was thoroughly cleaned. But overall a good experience. I would potentially use the In the future...it's just very expensive. My place does feel very clean though.

I had an absolutely awful experience with this company. Do not be fooled by the positive reviews…read more They advertise a "21-point cleaning checklist," yet many basic items--things that had been cleaned previously during a regular cleaning--were not touched at all. We paid for an extremely expensive deep cleaning, and the results were completely unacceptable. They sent four people to the house, yet upon inspection, large portions of the home were still dusty, dirty, and clearly ignored. Several surfaces were visibly covered in dust. This was not a deep clean by any definition. They removed trash from the cans but did not replace any trash bags, despite specifically asking us to provide them ahead of time. That alone shows a lack of attention to detail. Even more concerning, we completed their pre-cleaning form and explicitly requested extra care around the computers in our home. This request was completely ignored. The floors were over-mopped, causing water damage that short-circuited a computer, resulting in $150 out of pocket for a replacement part. After I raised these concerns, the company reached out and offered a partial refund, acknowledging there were issues. However, the refund was never issued, and they never followed up or contacted me again. This lack of accountability only added to an already frustrating experience. Between the missed areas, careless work, damage caused, and a refund that was promised but never delivered, their claims feel misleading at best and dishonest at worst. I am deeply disappointed and do not recommend this company to anyone, especially if you are considering a deep cleaning or have valuable items in your home.