Premier Physical Therapy on US 1 near Salerno Road. Never experienced such a rude receptionist…read moreever! OMG! When I asked to speak to the PT, it just got worse. He came out breathing fire and shaking, chin belligerently lifted. They both accused me of a no-show appointment and refused to see me that day, the same weekday I had been coming in for several weeks. When I tried to show them my phone call record proving I had canceled their incorrect appointment for me, the PT said I could easily have changed my phone record. A young woman, the "receptionist in-training," tried to come to my defense, by showing on the computer that I had canceled my appointment, but PT refused to acknowledge her. He added, for no reason, that the assistants had complained that I was disrespectful to them. Shocked, I said I wanted to hear it from their own mouths. I started walking toward the therapy room, PT threw himself against the door and accused me of threatening him and of trespassing. BTW, I am in my 70s, with 2 bum shoulders (a situation they were not able to alleviate--just horrible grinding and my bone visibly popping under the skin.) I did promise to complain about them on social media. They called the police on me. PT said when the police get here, we will tell them you threatened us and it will be 3 against 1. I waited outside for the police (my mistake--should have just left) and soon two cop cars showed up. They ran my license, asked me what had transpired. After they spoke to PT, they came out and told me I was never to set foot in there again. Infuriating and humiliating. Previous to this I had a friendly relationship with PT, exchanging trivia questions every time, often getting the other clients involved. As far as the assistants go, if I spoke more than 5 sentences to either of them in my 16 bi-weekly visits, it would be a lot. In addition, it is a bleak and poorly equipped space--no place even to hang a coat or purse. The walls are decorated with reprimanding posters blaming the clients if their treatment isn't working. The very first time I was there, a little elderly man was wandering around the room and was snapped at with "You've been told what to do!" Maybe more, or any, outside supervision should check this operation and the PT out.

I found the therapists to be knowledgeable and professional at all times. With total knee…read morereplacements performed within a four month period, there was no question that I would return to this center again based on my experience after the first series of therapy sessions. I hope I am not in need of any physical therapy in the foreseeable future but, if I have another injury or ailment, I would definitely chose this center for my rehabilitation.

I have been to Cora for 2 separate times. Sylvia has been my PT for both. She cares about her…read morepatients and has worked hard to get my right arm strengthened. Shout out to Harshal and Sylvia. They both worked on my evaluation the first day. Both were very professional. The girls at the desk were very welcoming. Friendly faces and great customer service. If I ever need PT again, I will definitely come back.

Horrible Horrible company! They do not know what they are doing! Horrible customer service and does…read morenothing to help the patients even get an appointment. They never return my phone calls and no one can give me any answers to any of my questions. Even the office manager said he would call me back with status updates and nothing but silence. Stay away from them.

it will be 6 months ago Saturday , that I had a stroke. I cannot brag more about this facility &…read moretheir staff. they worked me hard , but it was all to my advantage. I walked out after 10 days of physical therapy & occupational therapy without any assistance. The therapist were absolutely the best I've ever seen! they were knowledgeable, caring, and actually made my therapy a great & fun experience! No one to this day , has any idea, that I was affected by my stroke, in which I couldn't walk correctly. Thank you & God bless all tge therapist & staff in encompass! Kathleen Sweeney

Bottom Line: if you have to be here - this is a great center…read more The have signs posted "No Photos". I assume it's a protection of privacy issue, but it's a shame because the place is impressive. The rooms are spacious and spotless. The food is very good. They offer quite a few options and the portions are plentiful. Literally, every single person my mother and I encountered were wonderful. The nurses, doctors, therapists, transporters........Every one of them was professional, patient and cheerful. Impressive hiring standards!! The "gym", where they do all the physical and occupational therapy is huge. They have so many people in there at one time yet it is very organized. They had tables with groups doing critical thinking activities. Groups doing physical exercises and also lots of one on one physical therapy. Again, I was impressed with the level of patience and kindness these therapists showed their patients. The doctors and nurses were so patient explaining the diagnosis, prognosis and plan to rehabilitate. I've heard horror stories about rehab centers and I personally have dreaded ever having to go. After seeing how my mother, and all the other patients, were treated I would recommend this place to everyone. Bottom Line: Encompass does a great job of rehabilitation in a pleasant environment.

I've been there two Years once in a while the nurses can be in a bad mood but the counselors are…read moregreat and well almost all the counselors are great there is one not so great one but some people love him I have had a great personal experience every time I had a problem it was helped and fixed perfectly Greg runs a place very hands-on and I think that is wonderful i've been in four or five other clinics besides this and guests and a couple more than that going on vacations and this is by far the cleanest and the easiest keep up the good work and Thank you for all the help from the bottom of my heart especially counselor Wes this is his last week but he was by far very much part of the reason which kept me sober, he was the most positive counselor I've ever had. Also I don't want to forget they also have miss Zara who is just a joy to be around and she is the clinical supervisor and also is a counselor and she is just amazing so if you're struggling this is definitely the place to go even if you don't have insurance was $16 a day when you know that John here van on the street you're spending at least 20 to 25 just to feel better for 12 hours I was there it's been a long time and Mandel never go back but I was there and I do understand I hope many people start going