B & L Heating & Air LLC was contracted through my Home warranty company. When they serviced the…read morefirst unit, it went well. Joe was informative and even showed me how to jerry-rig the system while we waited for the motherboard to arrive to be replaced. A few days after the second unit fails. I placed another service request through my provider. The same tech, Joe, comes out. Checks the unit in the attic. He goes outside to check the unit. Comes back and says it's the capacitor and he swapped it out for a new one. The unit started up but a few hours later it stopped. I called B & L Heating & Air LLC and asked to send Joe back out to check the system. Whoever I spoke to mentioned to me that I should go to the attic and check the front cover. It might not have been placed back on properly. The cover wasn't placed on properly. I fixed it. Since the last service on 7/31/23, in which Joe changed the capacitor the unit has not cooled to property correctly. The thermostat reads 72-73 but the bottom floor temperature registers at 80 like it has last few weeks. This morning, 8/24/23, I called B & L Heating & Air LLC directly to see if they could send Joe out again to check the system. LANCE answered the call. Not sure if he's the owner, a manager, or a tech. Regardless, shame on him for handling the call the way he did. I explained to him everything and I heard him say "You have a Freon leak" to which I responded, "No, I don't have a freon leak", and "That's not what Joe told me the issue was". He then proceeds to tell me to "SHUTUP so that he can explain to me". He had stated that he said, "You may have a freon leak". That's not what I heard. When he told me to SHUT UP, I literally just laughed out loud. And then he told me to stop talking and proceeded with "Freon is a gas", to which I stopped him and said I know what freon is sir, I just want another tech to service tech. His response was, find yourself another contractor. He doesn't deal with attitudes. Horrible.

If I could give them no stars I would. Have worked on unit six times for the same thing. Not only…read moreare they not fixing the problem they waste your time about appointments. They say they are coming and don't, they say they showed up for an appointment and didn't. I expressed when calling that there was an emergency because people in the house has asthma and that didn't matter to them. They have been out five times for the AC unit and once for the heat and couldn't fix to where it would work for more than a few weeks. I called a company and they came right away and not only fixed the problem but gave me valuable instructions on what to do to next time it goes out. Don't use B and L if you don't want to burn up in the summer time and freeze in the winter. Horrible customer service and horrible work ethics. I canceled the appointment because you wanted me to wait another 7 hours for an emergency and the company that I called was coming in 30 mins. I have cameras and a very loud door bell. Yes, you came out, but how does that help me when you don't ring the doorbell or knock on the door or even call, since this is clearly an emergency. Why are there similar bad reviews on your company? Bad business, especially when it's a problem that you have worked on six different times. I don't want anybody to waste there time dealing with your company, especially if it a life and death situation and this is why I'm posting this.

Communication sucks! He doesn't do follow ups on his work as he might tell customers. He installed…read morea outside unit and a new plenum in my attic back in mid May. He told me he would do a service check a month later. I've called and texted him several times over the past 3 weeks. No response and he reads my texts....my phone tells me. My temp doesn't go under 75 in my home with my thermostat set at 60. Something is wrong,but no response to my calls or texts. . He's not a bad guy, but it seems once he's paid you're history ADIOS! Signed 1 very unsatisfied customer......

From the owner: Looking for affordable and reliable heating or airconditioning services ? Youngs Hvac Solutions is…read morethe right choice for you . We want to get your home back to a comfortable temperature again . If your too hot , no problem. If your too cold , that's no problem either . If you give us your problem then we will find your solution.

James did a very nice job on a new 4 ton Trane condenser unit…read more There were kinks in the lines he repaired, and he replaced all the old electrical wiring. The plenum was not done right on the last change out, so he corrected that also. When C&K does your A/C repair, you will know it is done right. John in Collierville.

Called C&K to repair an AC unit which quit working. From the first call the entire process was…read morepolite and professional. My initial call was answered promptly, by a real person, and after a review of basic information the visit was set up for a time which was within 36 hours of my call and for early Sat morning which was great for me because I work full time. The service tech (Jeff) called before arrival, showed up when he said he would, and then quickly and professionally went to work and solved my problem. He also thoroughly answered all my questions and reviewed my different options the whole time while repairing my AC. If your looking for quality and professional service AND fair pricing, you won't go wrong contacting C&K.

Exceptional service from Jeff and his team. Sent a message on Sunday night; Jeff called me first…read morething Monday morning and his team showed up that afternoon to assess the problem. They found the problem quickly and had me up and running first thing Tuesday morning after getting the necessary equipment. Will be using Active HVAC from now on. Reasonably priced, upfront and honest.

I've worked with Jeff's Heating, Cooling, and Maintenance in the past, now Active HVAC &…read moreMechanical, and had another good experience. They were super responsive, came out very quickly, and explained everything clearly without trying to push unnecessary replacements. They cleaned out a heavily clogged and rusted coil area, cleaned the pipe feeding into the pump, replaced the circuit board, and checked the refrigerant and condenser. Everything is cooling and flowing properly again. I appreciated the honest service and thorough work.

I used Airserve before in a different home, I had problem with the service then. I was getting a…read morenew unit and the guys who were putting the unit never showed,or so I thought. I call to find out where they are since I have to take time off of work to wait around. We'll, they saw a town truck in front of my house and instead of calling they just left. Leaving me to chase them down to get them to come back that day not reschedule like Airserve wanted. Now on to the new house, try try again I hoping that maybe it was a one time issue. NOPE!!! I have them come to look at the houses unit. Well I get call about how the unit is on terrible shape. I can "fix" it for $800 or replace it for like $6,000. I ask them to please wait and trust that they will send me quotes. Wrong again the service guy goes behind my back scares my elder mother into thinking that the unit needs to be fixed ASAP. So they STEAL $800, from my mother. I look up what they did and talk to my friend who does HVAC the parts he replaced were $50 for both. How do we get $800. Also, Im the home owners if I tell you NOT to do something you dont prey on the elder to rob them of their money. I call to talk to someone, I miss the call because Im working, try to return the call and NEVER heard back. Very upset, I also asked to cancel my membership because thats BS supposed to get discount on service, yeah they dont discount anything. They still taking the monthly fee out, this company just loves to rob people.

Please beware and get a second opinion when your told your entire system is done and you need a…read morereplacement for 20k. I hired this company because my upstairs air conditioner stopped working and the downstairs unit while blowing cool air couldn't keep up. The upstairs unit when taken apart did have a small amount of ice on it, it was not covered just the bottom. (the guy was here 3 hours and never checked the unit again said it most likely has a leak is low on freeon, and not sure it could be filled) . Started quoting prices and showing me photo's of gauges, quoted me a price of $3600.00 to replace fans and coils that aren't guaranteed and I really just needed a new system. He cleaned the downstairs system told me it was getting weak might last a week or could last a month or 2. I was told when he cleaned the coils that the unit was used to running at a higher amperage and with clean coils it had a memory and would continue to run at the higher coils. It was 83 degrees in my house by the time he left, and did nothing to the upstairs unit, had the attic door open for the 3 hours he was here which let all the heat poor into the house even while he was outside working. He never checked the upstairs unit again after he cleaned the downstairs unit and in the 110 heat indexes that would have been melted before he left here. Said he would try to see if they could schedule me an appointment for the next day but could be back before Friday, this was Monday. Had to make sure there was no leak to add freeon. However I could speak with their home design team to schedule a new install and if I signed a contract with them they would return and put freeon in my unit at no cost and without checking for a leak. I could pay their monthly maintenance fee for the next 10 years on the new unit and they would take care of everything. I was quoted a price of 99.00 per unit to clean and tune them up and would pay more for freeon if needed. My bill was $403.00 and they did nothing except clean it and put some gauges on it. This morning came and sure enough 9 am on the dot I got a call to schedule the design team, when I asked about the repair for upstairs they didn't handle that but could transfer after I scheduled the team for the new unit. My alarm bells were going off yesterday so I did some inquiries with friends of mine in the commercial business for HVAC and they got quite a laugh at the information I was being told. Back story here my house is only 8 going on 9 years old, I have a 4 ton unit and a 3 ton unit, with the new freeon 410 I believe it is. My buddy sent one of his crew out to go through my system. There was no leak and it was 2 pounds low on freeon which happens over time. My coils are not going out right now, has a tiny bit of rust on them but none on the coils themselves, I will need to replace the unit in the next couple years if I want to go up in tonage, but they can easily replace a coil for around 350-400 and if I did both units and both fans it would be 1400 to 1500.00 not $3600.00. My downstairs unit was definitely under a bigger load trying to keep up with the heat by itself, and when checked a few minutes ago is back where it needs to be. The downstairs unit caught up and brought the temp to 70 overnight, then of course with the heat the temp went back up with the attic open a bit more today it only reached 77 in here today. With the upstairs unit back up and running the temps are already dropping in here this evening. Please beware of this company if your wanting a repair, get a second opinion before spending your hard earned money. Very sad in today's economy that someone retired is taken advantage of like this.

My AC went out this week and my house was blistering hot. I called Hometown HVAC and they responded…read morevery quickly. Mark came out to my house and diagnosed the problem right away. He didn't try to sell me a bunch of stuff I did not need, fixed my problem, and the AC was back up and running in no time. Excellent service and Mark was really friendly. Ill definitely use Hometown HVAC for any future needs.

I recommend this company 100%. Mark & his tech were very professional and knowledgeable with our AC…read moresystem. Communication was on point. They replaced our old Ac unit and got us back cool again. You can't go wrong with this company!

Fantastic service and quick response! Oscar was extremely helpful getting out to our house in the…read moreevening when our unit stopped blowing cold air. He arrived within an hour of my call. Quickly diagnosed the problem and gave me some helpful maintenance tips to help keep my unit running strong. I'd recommend Opachs to anybody!

Im not sure because I did not use these folks but based on the reviews and quotes I've received…read morefrom them, I'm thinking about using them in the future.....Quotes were "MUCH CHEAPER" than MR. GREENWAY out of MEMPHIS