Bill was very responsive when I reached out. He connected me with a great source to order my…read moreplumbing supplies (in this case toilets) directly. He did the work quickly, and I couldn't be happier with final results. His pricing was competitive and he provided great value for the money spent. I would absolutely use him again for any future plumbing needs and would recommend him as well.

I highly recommend MuMullin Plumbing and will be using them exclusively for any plumbing issues…read more When I called, he actually walked me through how to fix the problem myself, and then when I said I wanted to replace the part, he sent me the link to the correct part so I could have it on hand. I had to change the day he came out a few times and thought he would lose patience with me, but he stayed in text contact with me and was wonderful. When he came out, he continued to share his experience with me so that I could prevent future problems. His fee was very reasonable. He has my highest recommendation.

100% Grade A service and response to our call. Andy was the plumber and he was very nice and he…read moreknew exactly what he was doing --- went right to work and got our problem fixed. He even fixed another problem that we had whike he was here. 100% recommended

Quick response, quality work. I've used on two occasions and this is now my go to plumberread more

Electrical Estimate for new addition. Prompt response, reasonable priced, estimator was…read moreknowledgeable, professional, and took time to cover everything with me. This is a service everyone show used! Thank you. I appreciate you.

In a previous review, I gave Choate's a one star review. Jason from the company asked me to contact…read morehim, and I did. We discussed the price issue, and he was very gracious. We arrived at a compromise that satisfied both of us. Therefore, I'm now giving Choate's a five star review.

Jaques was wonderful! Service on a Sunday. So miserable hot today....shocked they still got here on…read moretime. Super friendly and knowledgable. Thanks Again!

Run! Do not call this company. I question whether they are even plumbers. And whatever you do…read moredon't fall for their "special" deals because it's a scam. These people are only interested in ripping you off. I tried to take advantage of their $79 main sewer line clean out. They came with no tools and a bunch of bullshit. They wanted $800 to begin work. and $15,000 to fix the problem. They tried to get me to sign up for a 15 year loan, really pressuring me. They are criminals. Do not let them on to your property.

Excellent service. The person that came from Smith's was very professional and friendly.read more

I returned home from an out of town trip to find that I had water pooling and running in my yard. I…read morecontacted my water department and the technician confirmed a leak and that I would need to contact a plumber. A friend recommended Smith's based on their 5 star rating on google and the A+BBB rating. I read the reviews and checked out their website. I called and Amber was extremely nice and helpful in getting me setup for an appointment. She even gave me a number to send the video of the leak I had. My appointment was the next afternoon. The next day Amber had texted to let me know that if it rained the technician would reschedule since it would be difficult to find a leak in the rain but that the technician would let me know. However the rain held off and I received a text that the technician was on his way. The text had a picture along with the name of who was coming. That is something I liked and really felt stood out with customer service. The technician Joe arrived extremely nice guy down to earth very professional. He got right to the job and literally within 15 minutes checked out what was going on. He gave me the estimate-and military discount. I was ready to schedule for the service to see when they could do it. I pulled my calendar out and Joe was like are you going to be here and I said yes and he said ok I'll go get my tools. Lol! I was like this is great I had no idea he had time to take care of it today. It was perfect. Joe got to work and I mean this guy worked! He got the job done and made sure everything worked ok. Found the problem, fixed it better than before with better parts. He made sure that the work he did I was happy with and I'm telling you the service from this company from the first phone call to Amber to meeting Joe was "Top of the Line" excellent service! The quality of work and I felt the price was fair. I hope I do t have another leak but if I need any plumbing done, Smith's will be my first call. They service a lot of areas including North Mississippi and they give military discount. Thank you guys again! I'm one happy and freshly showered customer!

Snowstorm 2021 and we had a pipe burst behind our washing machine. One it's extremely stressful and…read morechallenging to find a company available for appointments. We called about 10 companies with very little luck in having anyone come out to our home. One of their plumbers was on their way home and offered to come by and take a look. Thankfully this was probably the easiest pipe break in history. It was fixed in about an hour and we had running water. Very professional and worked with a sense of urgency.

From the owner: From service, installation, to remodeling, our plumbers can do it all. It is our first priority to…read moreleave the job site cleaner than when we arrived. We even have 24 hour emergency service available throughout the Memphis area for the unexpected plumbing emergencies.

We need a reliable company to check our HVAC system twice a year! We found that company with Ryan…read moreat Infinity Heating and Air!

Failed to provide information. Terrible service. Sold us expensive services we did not need at…read morehigh rate. Implied we had mold by saying we had "m" but they couldn't say the word or we would have to pay for remediation and that would costs a fortune and eliminate resale of our home in the future. Do NOT use

While they were not able to perform the service I requested (septic tank), the customer service…read moredepartment seemed genuinely concerned resolving the misinformation issue and they referred me to another company.

They cleared the bathroom sink drain but it was very, very expensive. There were a lot of…read moreadditional, unexpected charges.

Crewpros was contracted to repair a window on my home, in 2017. They were paid by the sellers agent…read moreto replace this window. The work was never done. I ended up working with warranty, which still had a bill for a rental lift. Crewpros agreed to pay for this lift as they were not paying for the window. They never paid and after calling several times and several emails back and forth, with a promise for payment, they did not.

From the owner: CrewPros was founded by a group of building professionals with a decades of experience in home…read moreservices and construction. CrewPros is operated by professionals from the HVAC, plumbing, electrical, roofing and construction professions who have dedicated themselves to providing clients with the highest levels of service possible.

Well, I was trimming hedges and accidentally screwed up the electric wire behind my AC unit right…read morein the middle of the last heat wave. Oops. I called around to several places and One Hour Heating and Air was the only place that could get to me in the next 24 hours, and they were out first thing in the morning on 7/5/2023. Other places quoted me over a week out. My technician was Bill Minor and he was super polite, and walked me through everything he did (I'm a note taker.) He was able to reconnect the wire with wire nuts on top of the wires, and when we went inside to test when it was back on, he noticed it wasn't really pushing cold air. Air, sure, but not cold air. That's how my system had been since I bought the place, I explained, and that it was "on." He disagreed. He shows me how the back tube should be ice cold while working and mine was lukewarm. He said this could be WAY better. I was perplexed because my AC had just been looked at/serviced by Hiller AC in May. A power surge fried some wires and they had to take the units totally apart. I was told the freon was super expensive for old units (like $2k for freon) and to replace both units. $20k was my quote for brand new AC units. they said don't bother with new freon, replace the units. Was also told that modern day freon wouldn't work in my 1989 old TRANE brand units. Bill from One Hour went, "I can vastly improve the air, and no way is the freon gonna be that expensive. You've been had. (conned.)" He proceeds to tell me if I just add 2 lbs of freon, I will be getting ICE COLD air. Its 95 degrees out. I just had another AC unit company out there. They didn't point that out. I'm a bit blown away by his service at this point. I explain my bewilderment but I fully trust him by this point. Being a single female, throughout my home ownership, I've repeatedly been given repair quotes and have it be high. They don't expect a lot of questions or try to take advantage of my lack of knowledge. Bill 100% did NOT do that. He walked me through every step, was super thorough, turned my AC from functional to fantastically cold, and pointed out everything apparently Hiller hadn't mentioned or skipped over with me. I ended up with One Hour by happenstance and now I'll never use anyone else. And with all these outages, I've been recommending them profusely to everyone else I know out here now. He proceeds to get my permission for the $100 per pound freon (that yes, CAN go in my unit after all) and $200 later, we wait a few minutes and check again: I have ice cold, arctic air coming out of my vents! He then proceeds to tell me about the monthly subscription to One Hour and all of its benefits. That it will really help my old units in their maintenance and they could survive longer with good care. (because I don't exactly have $20k lying around for new units.) I am SO thankful to Bill, truly. He repaired my unit, noticed things the other company didn't (or just didn't tell me), answered every question I had, got my air ICE COLD and was a great guy through the whole process. I was taught that a good contractor is someone you'd let your grandma use. Well, Bill could DATE my grandma and be part of the family. My AC is amazingly cold now, and my electric bill has gone down (because its so much more efficient now.) Use One Hour and insist on Bill Minor, his badge said he was the Chief Mechanical Officer. You won't be disappointed. My AC can now take a 78 degree room down to 70 in an hour with his help now! Lowest I could ever get it before was 75. I hope he sees this! Thank you, Bill!

FAST SERVICE !!!! Very informative techs, great customer service, hands down the best offers in the…read morearea. Get it right the first time. With the unexpected weather recently, a reliable company is all I seek. Will definitely make One Hour my go to company.