I came into this store, and nobody acknowledged me. It was if I was invisible, I had staff staring…read moreat me and some even passed by me but nobody asked me if I needed help or anything. I saw an electric fireplace tv stand that I wanted to get but I didn't because if I wasn't good enough to be treated with respect then my money wasn't worth spending in it either. I will never go back there again.

UPDATE please avoid this store at all costs. The manager, Colore, backs his employees rude…read moretreatment and disrespect to customers. All he cares about is a sale. I get it, they have a job to do, but words and treatment matter. Our family lost everything due to a flood, as I was trying to explain to Kayla during her disgraceful treatment to me, and we do not need the added stress of rude customer service when trying to put our lives back together. Colore obtained my cell phone number and has continued to text me from his PERSONAL number in order to make a sale. Their store isn't even open and I'm receiving text messages from him at 9:30 in the morning on a Saturday. He also told me he was the general manager at the location (which is not true) and would not assist me in raising my concerns any further. If you're looking for honest, respectful and just genuinely kind customer service, this is not the place to go. Slumberland across the street is much better. Had the WORST experience here with an employee named Kayla. She followed us around the store and then attempted to hand me a financing card to which I said oh no thank you we don't need financing. She then whipped it out of my hand and stomped away from me as I was mid sentence trying to inquire about a couch that we immediately wanted to purchase. Her level of rudeness cannot be measured. We left and will not be back.

We've bought furniture from here before and did so again this year - Unclaimed Freight Furniture…read moredoes NOT disappoint! The selection is impressive and the prices are really good, much better than the competition. We got end tables, a couch and a nice chair. Not only was the price right but delivery and service were exemplary. Unclaimed Freight Furniture is a superb store and deserves your business.

Purchased a chair and it broke just short of the warranty. Called for a service call. It went over…read morea month and nothing. Called back they closed the ticket. Why? Because I was too far out of the service area and they needed to schedule a pickup and bring in house to fix. Fine can we do that. Finally a pick up date set. Pick up was in February. They delivered my chair the end of April in the very same condition it was in at pick up. No fix had been done. This all started I January. It is now May . Five months without a chair to sit in. NOT acceptable . I did not accept the delivery. When I called the service department to inform them of the situation all I was told was we usually don't accept the chair back after it has been delivered. Ummm are you listening. I have been waiting 5 months for my chair and it is not fixed and all you can say is we usually don't accept the chair back after it is delivered?? What kind of service is this? Called again yesterday to find out the status."I will send out an email to the warehouse and call you as soon as possible" I have not received a call. Are you seeing the pattern that I have been the one to call them. I do have to say probably one of the worst service I've experienced. Buy furniture there if you never want it serviced. Very, very disappointed

Had to have a service call to fix my electric recliner that quit working. Couldn't have been…read morehappier with Restoration Specialist, David Kuske. He was prompt, professional, and knowledgeable, and was able to diagnosis the problem and fix it.

I purchased a custom order chair from the Fargo HOM store on 3/22/24. I was told by the salesperson…read moreI should receive it in June. It didn't arrive...then I was told July...it didn't arrive...then I am told August...I called again and now it shows possible delivery of mid October. Hopefully it will show up in 2024. The only way I would do business with this store again is if they discount the purchase price 10% for every 10 business days the item is delayed from the date they promise delivery. At least that way the store is held accountable for their screw ups.

Only the BEST !!! Need help deciding, work with Josh and Macey. They do what they say and say…read morewhat the do.

Shout out to Trung, he was so professional and impeccable with the installation of the flooring on…read moreour steps and entry. Took his time and the finished outcome was perfect. Also a very nice gentlemen to work with. Would definitely refer Floor to Ceiling store.

Cleaner who works at our job is disrespectful, pushy and rude. He always has an attitude and slams…read morethings around. He yells at his coworke who is a woman and looks scared of him. His temper is unleashed. He is on the phone more than cleaning. I asked for him to clean the microwaves and was told he's not paid enough to scrub them. Very rude daily the hour he works at Case. Needs a lesson on being a decent human. . But previous cleanser was awesome, don't know what happened to her though. Sam I believe his name is needs to be fired! I would never recommend this company being scared he would show up!

From the owner: Ambassador Cleaning is a full service locally owned cleaning company with the ability to handle…read moreeven the toughest of jobs. Our services include all types of commercial cleaning and janitorial services, window washing, residential cleaning, hard wood floor buffing and waxing, house sitting, packing and unpacking, move-in and move-out cleans, and party cleanups. Refresh whatever space you need cleaned with our comprehensive and affordable work. Avoid the big expense and bring us in to thoroughly clean the aftermath of whatever got the place messy in the first place. Ambassador Cleaning provides specialized cleaning, detailing, janitorial, and daily or nightly maintenance services for companies of all sizes. Ambassador Cleaning offers cleaning services throughout the Fargo-Moorhead area. This includes office and building cleaning, floor polishing, and other general and detailing services. All of our services are provided within North Dakota and Minnesota. If you are situated in Fargo-Moorhead, with janitorial requirements such as rug maintenance, building, window, or carpet cleaning, janitorial services, marble floor polishing, floor waxing, nightly cleaning, industrial cleaning or other office maintenance needs, then contact us. If you want your business to be cleaned with utmost care, call ambassador to take care of it. Ambassador is staffed by reliable, honest and experienced personnel and your complete 100% satisfaction is guaranteed...

I have been working with Tracy at Kallods carpet. He has been awesome. Excellent customer service!…read moreVery helpful with helping put colors and patterns together. Highly recommend