Now, aged late 20s, I have made my own successful career as a fund manager in the city of London in…read morea very successful wealth management firm. In my relatively short time in the industry I have come across people who are woeful,just plain average but also those whom are first class...people that I will base myself off moving forwards. However, I unfortunately first met Robert Grattage as a recent orphan aged 12 having been introduced by advisers. I later learnt that Robert had taken the grand total of c. £10k of my £200k inheritance as commission. That however..is 'fine' they are just the fees... Perhaps But what is inexcusable, is that this is the last we heard of Robert for several years despite clipping a fee during the most tumultuous period that any body in recent times has ever known. And now...in my position, in a supposedly 'similar' industry, knowing how things works,I am incensed that not only did he take advantage of my mother and I but that he did so little and did the square route of nothing Please avoid

Cannot fault Ashwood Law, we contacted them regarding advice on financial services and they…read moreprovided us with excellent information and products.

My favourite bank…read more Short queues, personal service. I'm always offered a drink when I'm waiting, my name is remembered and of course my accounts superb. Great staff - really helped when I needed a loan fast. They went well out of their way & normal duties to help me out! Much appreciated!! Thumbs up & 5 stars all round!

The helpful accountants at M A Edwards took care of my accounts with my business. They handled…read moreeverything well - the service was tailored to suit my needs. I intend to continue to be a loyal customer.

They do have all the top of the range tvs, fridges/freezers, sofas, etc. The store is very spacious…read moreand displays the best items which you can buy on credit, no credit checks either. Its great if you want to pay over the odds interest on everything, or if you can't get credit but I would use this as a last resort and if you could'nt live without the item. Its a lot of money they charge and a long time to be paying it off. We have been in a mess with this company, so would not recommend.

Derek is the most knowledgeable financial advisor I have met. Not only will he find you a mortgage…read moreeven if all the lenders advice says you won't get one but he makes sure you know everything you need to know to make a properly informed decision about who to borrow from. Anyone who is thinking of getting a mortgage should bypass the banks and building societies and go and see Derek. I have no hesitation in recommending him to anyone.

UAE Exchange is a money transfer service available in many countries worldwide. However, this…read morereview is based on the Handsworth branch in Birmingham. I had never used a money transfer service previously when I first visited UAE Exchange. So when I enquired about the process, the staff were polite and helpful in how they explained the membership and transfer process. I was seen to almost immediately and within minutes I had a UAE Exchange card and had made a transfer! This branch is visited by a lot of Asian people who know little, if any, English. However, they have multilingual staff who I have seen explain their services calmly and patiently, even when the customer can be difficult. The front of the shop is very minimalist and well-maintained with a few counters. There is usually parking on the side road, which is a residential street and can get busy during the school run.

Being originally from Zimbabwe, means I have to know which foreign exchange places to visit in case…read moreI need to transfer money a.s.a.p. I normally use Western Union because that's the best place to send money via if I'm wanting funds to reach Zimbabwe. However, I did try and go to UAE Exchange to see what the service is like at this establishment. After attempting to use their service I found it wasn't really the best place to transfer money to Zimbabwe. I personally think it's best for those wanting to transfer funds to European countries or countries in Asia. You'll tend to find a lot of Asian customers looking to transfer money abroad and I think it's a great place for them to do so. Even though I didn't use their services in the end, I would recommend it to those of you who are looking to transfer money abroad.

Those Queues !!! I waited 35 mins to pay money in and when I…read moregot to the counter I was asked if I was interested in a morgage...I think that counter staff should concentrate on getting the queues down instead of their commision !! EVERY time I go in I have to wait a long time !!

this bank is alright to they have time foe youread more

Perhaps it isn't as modern as many of the other branches on New Street (and trust me it's a lot)…read morebut this HSBC store, located right before the crossing where you can turn left for the Grand Central, or carry on across the road for the Apple Store heading towards Colmore Row, it still is a pretty decent branch consisting of probably the most banking machines (paying in/withdrawing money) I've seen in a bank. The store is pretty large and it does offer a good deal of basic facilities, while the emphasis on digital banking is low - but considering the amount of newer and more digital banks nearby that's ok. The opening hours of 9 am to 6 pm every-day, other than Tuesday's where they open half an hour later for training and Sunday's where obviously they don't open are also amongst the best in the area. The staff seemed friendly enough. While this HSBC store doesn't really do anything that makes me scream "Wow" and it isn't overly impressive, it merely does the job with a decent range of basic facilities in a good, central Birmingham location. 3*

I have been a customer of HSBC bank for a long, long time. I originally started my account before…read morestarting University (in the days forgotten when they offered either a free railcard or a £50 cash bonus when you opened a Student account) in Newport Pagnell. My local branch was small, personal and welcoming in the little town that I grew up in; nothing like the megabank monstrosity that is on New Street. This bank had a refurb a couple of years ago to make it more "modern", but in reality they took away a good 90% of counter services and replaced it with automated ATM's and paying in machines (to minimise staffing) and add a new "business banking" section (as business customers must make them much more moolah than personal ones). This all sounds very negative, but it's a bank... It's all about money. I popped in for the first time in ages last week to pay some physical cash into my account. As I had coins, I couldn't go down the machine route and had to use counter services instead. First things first, I was greeted and aided by a member of staff (as I probably looked a little bewildered) and even though it was lunchtime, it wasn't jam packed. I duly filled in my paying in form at one of the many counters (with working pens, I might add) and mooched on over to counter services. Again, it was lunchtime, so there was a queue. That being said, I was at the counter within about 10 minutes; so no complaints there! The young lady who served me was helpful, polite and very pleasant to deal with. I had counted out the various denominations of coins and notes and she duly recounted (not being annoyed that I had made an error on my paying in form) and efficiently dealt with my enquiry. I was in and out in around 20 minutes. This was at about 1pm in the afternoon, so hat's off to the staff who kept things moving swiftly whilst still being helpful and offering service with a smile. I'm not going to tell you to use this bank necessarily (I'm sure other banks offer much better personal accounts), but if you do have cause to enter this huge temple to capitalism on New Street; it's A OK with me.