This is a most unfortunate review, because it is not about Dr. West himself, but about his front…read moreoffice staff. Our son went to see our dentist, Dr. Hunter (5 Star) for a teeth cleaning, and since he is 17 years old did a panoramic X-ray to check on his wisdom teeth. Yes, they need to come out. He referred us to two oral surgeons and for comfort we made an appointment with a third. First up, the referred Dr. West. Making an appointment was easy and timely. Now we know his wisdom teeth need to come out and have done and paid for the X-rays. Just want to get an estimate and meet the Doctor who will be taking out our sons wisdom teeth. Since this does require sedation, which is always a little scary, especially when being done for the first time and no one is sure how the child will respond, we want to feel confident in the oral surgeon doing the job. The day of the appointment arrives, we go to the office and sign the customary paperwork. No one has yet to mention that there would be a Consult fee to get the estimate. It is not identified in the Financial policy we signed. The X-ray paid for and sent via email to Dr. West is unavailable because their system is down that day. They decide they need to do another Panoramic X-ray because of this and charge us $106. Since, it is their fault, they make a huge production on how we should be so thankful for this and they will not charge us the extra fee for having the X-ray done AGAIN. A FREE DOSE OF EXTRA RADIATION for our son is what we are supposed to be thankful for. :( Oh, guess what, he needs his wisdom teeth removed. Fine, we are getting ready to leave, and the receptionist, says that will be a New Patient Exam and Panoramic X-Ray fee of $168. Now, we have to explain, we already paid for the X-ray with the dentist, which he emailed over, and your system being down could not retrieve. New Patient Exam fee of $62? Where was that written and disclosed? Blah, Blah, Blah, she precedes to argue with us. Being nickeled and dimed for a procedure that will cost quite a bit is never comfortable. Of course, the $62 means the world to the receptionist and the office. In trying to understand how we missed this, Jamie and Katie are very rude with my husband and I in trying to understand their billing practices. Apparently, this happens quite often. Needless to say, we went with another oral surgeon, Dr. Edmond Reed, also referred by Dr. Hunter, and he does not charge a consult or other fees $0 and has great reviews. Also, the third oral surgeon we went to did not charge any fees $0. If a professional charges consult fees, they need to clearly identify them up front when the appointment is being made. Not at the end or in a mailed billing statement.

Dr. West is an excellent, caring doctor. He takes the time to answer any questions and makes you…read morefeel comfortable about your procedure. The team at OMSNashville is very friendly and I highly recommend them.

Marina is the absolute best!!! Only person I trust cleaning my teeth. I don't even get anxiety…read moregoing to the dentist because she is that great

I had my wisdom teeth removed a little over a week ago by Dr. Young and just had my follow up…read moreappointment today. As I left I told the receptionist that if ever they needed testimonials to call me because this was a wonderful experience! I know, who says that, right? It's all 4 wisdom teeth!!! But seriously, the office is clean and modern, the staff is professional and friendly, and the doctor did an amazing job! I had zero complications and everything went sooo smoothly. From the initial consultation, to scheduling for the surgery, to the anesthesia, the actual surgery, the follow up phone call from Dr. Young, and the follow up appointment, everything was handled so very well. As another reviewer stated, they gave me the gas, they put in my IV, and then asked if I was comfortable. I answered yes and the next thing I knew, the surgery was complete. I will definitely recommend this office to everyone who has need and I'm grateful that my dentist Dr. Kemp recommended them to me!

This is clearly one of the best medical/oral surgery dental offices in Franklin, and we are very…read morefortunate to have someone like Dr Daniel Clark here who has done 3 dental implants for me now. I cannot speak for the others dental practitioners in this practice, since I have not seen anyone but Dr, Clark, but I would bet that they are equally great. Words don't do justice to how wonderful I feel my two experiences with implants have been for me here. Most everyone, I would guess, hates dental work of any kind, but my experience with getting my implants was painless both during and after. However, I did get IV general/sedation, and I am glad that I can afford to do that. In addition, I was clearly impressed with the call I got from Dr, Clark the evening of my procedure to check on me. I mean, how many doctors/dentists do that anymore, if they ever did. Costs are discussed with you and spelled out in writing after your initial evaluation, so there are no surprises about what your costs will be for each and every thing going forward. All personnel in this practice are friendly, welcoming and professional. NancyB

I slept on it - and decided to share my experience here…read more I visited this practice yesterday because I have an unusual issue. I bit my tongue a few weeks ago and have developed an infection beneath the bite. It has bothered me for a quite a while and I was incredibly anxious and scared about seeing a physician about it. I have put it off because I was really, really nervous about it - and this experience did nothing to reduce my anxiety. It made me feel horrible actually. The younger of the two docs was in the room with me for about 4 minutes - looked at my situation and made a few, "oh, gosh", and "oh wow" remarks (this made me feel great, Dr. Thomas!) and then sat down and told me he had never seen anything like that and had no idea how to treat it. Let me repeat - a trained oral surgeon had no idea what he was looking at and had no idea what to do. I found reams of medical literature and documentation that explained it quite clearly and I did not even go to medical school. I called a physician friend at Vandy, who said I should have left with an Rx for antibiotics, at the very least, and a referral to a doc who could help me. He suggested I make an appointment with Vanderbilt Otolaryngology. Back to my story. Instead, this doc said he would consult the more senior physician and the pathologist about it and said that perhaps medicine would be more effective than surgery. He then left the room. No kidding, 20 seconds later, the aid returned to tell me I was all set and that front desk lady would be happy to take my money. I was charged $105 for 4 minutes and a physician who never returned with those recommendations, never made an effort to make me feel at ease, didn't suggest what I do as an alternative, didn't refer me to another physician, didn't prescribe meds, but did feel perfectly comfortable charging me anyway. I went to the car and cried for about 10 minutes. I took a breath and called Vanderbilt Otolaryngology and got an appointment later in the week. The scheduler said they see bites and abscesses all the time - I can see I should have gone straight to the best institution in the city rather than bother with a suburban, private, profit-driven practice. Better docs. Better care. No humiliation on the side. Lesson learned.

The entire experience was easy peasy. I went in for a tooth extraction. The medication options,…read morecost and expectation were all explained in great detail. I choose the option 2. Local anesthetic and some Gas during the procedure. I had the number 2 tooth removed. After the procedure I took a couple of Advils for a couple of days. Dr Thomas called in the evening to check up on everything. Everyone, Doctor and staff were very professional and helpful. If you have to have work done on your teeth, go here.

Ugh. I see Dr Malin is no longer in practice. Dental implant nightmare. It's been a gift that keeps…read moreon giving. Be sure to go to a dentist who's current on their continuing education.

Excellent experience with DDS Malik. Highly recommended if…read moreyou are looking for a caring and very skilled cosmetic dentist.

Wonderful front desk staff. Top of the line equipment and the doctor is incredibly professional and…read moregood at his craft.

So my dentist referred me to this oral surgeon because of a serious problem with a broken crown…read more(#12). I met with the dr for my consultation.... Had to pay $100 for it which I expected. A plan was laid out and I thought all would be taken care of. NOT! Without my knowing, this Dr decided to change what we had agreed to and chose to push this back because he decided he needed extra assistance. So now he's pushed my surgery back AFTER telling me he would do it within the next few days. I get a call from his office telling me they set it up for 3 weeks from now!! They knew I'd be out of town so now pushed it back into Jan '23! Oh and dr said he'd call me to discuss. I never got a call from him until after I called his office to complain. When he finally called, he told me to call his office and I'd be told of a new date. BS!! I was told Jan 12!! Knowing I'd be out of town, I was assured Dr would call me on the following day. Crickets!!!!! Dr never called! I left an emergency call on Dec 26 and received another call from his office telling me Dr is out of town but will email me today. Again..... BS!!!! To date I've received nothing!!! Bottom line, my original dentist will be able to take care of me. I wasted weeks being in pain expecting this Dr to do what he said..... NOTHING!!! I would NOT recommend this oral surgeon at all. It was nothing but false hopes filled with false promises.

I was referred to this practice by my dentist, due to some things they couldn't really make out on…read morethe X-ray. While the doctor was very nice and helpful, the staff did not appear to like their jobs one bit. I get it, nobody wants to be at work, but we all have to suck it up and get over it. This may be more of a clerical thing, but not even 1 day after I received the rest of my bill in the mail (which I tried to pay in office) they were calling me asking me where my payment was. Are you kidding me?! I had the bill for one day before being hassled. I had paid every other bill the day of so it wasn't like I was going to try to skip out on it. Perhaps a little customer service needs to be implemented?

Since my review of 12/1/2024, I was contacted by Dr. Meister's office and offered a refund of the…read morefee they charged me for the crown he re-cemented. I gladly excepted the refund.

Dr. Daniel Clark is truly gifted and a pioneer in his field. I certainly did not want to have my…read morewisdom teeth removed and waited until I was much older then what is typically recommended by an oral surgeon. I was very meticulous and seeking out the right person to perform this procedure.My friend who also had her wisdom teeth removed at around 40 recommended Dr. Clark. From the moment I met him his calm demeanor and professionalism took all anxiety away. I had zero complications and I was in and out in an hour. If you are in need of an oral surgeon I recommend giving Dr. Clark an opportunity to give you a consultation. I am almost certain that not only will you leave his office feeling like someone cares but you will also have an appointment set.

From the owner: At Southern Oral & Facial Surgery in Franklin, TN, and Thompson's Station, TN, we strive to provide…read morethe highest quality of care in a friendly environment. As a patient, you can expect to be treated with personalized, compassionate, state-of-the-art care. Following their completion of dental school, Dr. H. Daniel Clark, DDS, MD and Dr. Sean Young, DDS, MD graduated from medical school and completed training programs in oral and maxillofacial surgery. They also completed additional training in general surgery and a variety of surgical disciplines. Dr. Clark is board certified in oral and maxillofacial surgery, and Dr. Young is actively pursuing his board certification. Whether your needs are straightforward or complex, our doctors' education and surgical training make Southern Oral & Facial Surgery your best option for dental implant placement, wisdom tooth removal, repair of traumatic facial injuries, and treatment of many other conditions of the face and mouth. Our entire team is dedicated to ensuring that every patient experiences compassionate and comfortable care.

Every person in this office is kind and detail oriented. They are always punctual and respectful…read moreand are always looking for the best possible outcome for patients. Dr. Homonnay is a great dentist and has a conservative approach that is highly appreciated.

Always professional and pleasant experience! Every staff member treats you with respect and utmost…read morecare. Dr. Homonnay has been our family dentist for many years.