My pipe to the main sprang a leak so I hired Four Seasons to replace it. Because of a consent…read moreissue with a neighbor Devin, the customer service manager, got involved and we were able to resolve it and the project moved forward. It was done quickly and at the estimated amount.

I've used these guys in the past and been pleased. But to replace a hot water heater they wanted…read moreover $5,000? I had it done for $3,000 less.....using the same hot water heater they quoted. I recommend you shop around before using them.

We had a sewer backup at the house. I have an annual contract with another firm but when I called,…read morethey couldn't guarantee getting out in more than a week. I was recommended TPH by another plumber I know who mostly does install. They came out the next day. We had bought the house a few months ago and didn't really know anything about the system which is a grinder pump. They were pretty sure it was electrical but the access needed to be pumped. They took the initiative to coordinate with the septic pump firm and got them out that afternoon. Next day they fixed the issue in a manner of a few hours. In addition, Jason, Byron and Ronnie were so professional and just good dudes. My dog thought the same thing and he's pretty picky about who he warms up to. I see a few negative reviews about the hourly cost. That just seems out of touch. We've had other plumbers both here and in Dallas and TPH's rate is right in line and frankly better service. I'm canceling my other annual contract and will be using TPH.

I contacted T. P. Howard about replacing a thermistor on a Rheem Hybrid water heater. The unit is…read moreconnected to Rheem by Internet. A code was sent indicating a thermistor was reading out of range. Rheem sent the part and written instructions on replacing it, with photos of which part needed to be replaced. It literally is a plug in part. The service charge was $187, which I thought was high. But the guys they sent out replaced the wrong one. So after they left the same error code was again sent. So I had to call T. P. Howard again to come back and replace the correct one. Even though they were the ones that made the error, they charged me another $187 to come back and correct THEIR MISTAKE. I don't think I should have had to pay them again to come back to fix their mistake! That's $374 to plug in a part! That's just greed, plain and simple! Avoid them!

Ben Remington at Roto Rooter Plumbing repaired a toilet flange for me, and I could not be hapier!…read moreRR office and Ben were extremely easy to work with. Their customer service is outstanding! They responded almost instantly to me, and Ben did an outstanding job. He was on time, personable, knowledgeable, and hard working! Ben ended up saving me half of the original estimate! If I could give them six stars, I would.

Quick response to schedule. Unfortunately misque with communications. Very nice people .read more

I love Blue planet plumbing Georg and Pablo must have five…read moremasters levels degrees in Plumbing . I know 40 plumbers and these guys have a knowledge base that far surpasses everyone in town. It's always a pleasure to work with them as they are courteous, timely, and offer warranties on their work.

How can a company have any pride or professionalism in giving a quote of 950 to install two new…read moretoilet's. Greed beyond any imagination What an insult trying to taken advantage of people who don't know any better Shame on you

I had a major plumbing issue in my home. I called several plumbing companies to get a estimate…read more Bobby Moody came out the same day that I called. He was very knowledgeable and I instantly knew I was in good hands. I had a few other plumbers come over to assess and none of them came close to being as thorough and realistic about the work that needed to be done. Several days later a few plumbers came out from Moody's plumbing and fixed the issue very quickly and efficiently. They gave me great advice on things that I could do around my home but did not try to sell me on things that I did not need. I feel like I had wonderful service from Moody's plumbing at a very reasonable price and I will use them in the future from now on.

From the owner: We specialize in all your plumbing needs servicing homeowners, businesses, and contractors. We even…read moreprovide custom project services. We at Moody Plumbing want to help make your next plumbing experience a great one.

Just had Jimmy here from Coopers Plumbing. I had several small things to take care of and he took…read morecare of them efficiently and professionally. I highly recommend him and them!

$630 to replace a pressure relief valve in 15 minutes is a complete money grab, and as an…read moreexperienced plumber, he knows this too. Unfortunately, I showed obvious desperation to get a water pressure issue fixed and this consciously factored into the calculation for the repair cost. He was responsive early on and after hours to one email, but the reality is that he took advantage of the situation and I worry that he is doing the same to all of his customers. For this reason, I would recommend always getting a second quote, ask for itemized costs, and run his quote by a trusted family member or friend to get a independent opinion of the price. The cost of the PRV is $250 max so that means labor was billed at $380. Assuming 45 total minutes from when he arrived, time to go buy the PRV, and complete the install, means his labor rate is at least $500/hour. This wasn't an after-hours repair either, it was at 10am on a Wednesday and 14 days after I made the appointment. Don't tell me it was in a hard spot to access either because we both know it wasn't that tough plus it took only 15 minutes to replace. The part that bothered me most is that he could not tell me the cost of the PRV (that he bought 25 minutes before) because he "just charges it with his credit card so he doesn't know." That is a remarkably shady and outright awful response and that answer alone should make him ashamed of his own business conduct. He could have very easily checked his credit card account, sent it to me later or just knew the cost off the top of his head because he replaces these exact valves all of the time and 100% knows how much it cost. In fact, it is the same exact model PRV that was installed with my house 9 years ago so it is almost impossible that he does not know the cost of it after replacing over 100+ of these in his 25 year career. It's clear he didn't want to tell me because I would end up calculating the labor costs and realize that he overcharged me for the repair. Even if there is a good reason for his response, then he had the opportunity to explain this to me when he was here, but he did not. Sure, I could have rejected his quote, asked more questions about the price or called other plumbers, but the reality is that the situation was stressful for me and I made the mistake of blindly accepting his quote. However, this situation cannot be disputed as a prime example of someone who took advantage of a customer's anxiety for their own personal gain. For a company that prides themselves in honest prices and service with integrity, I experienced the exact opposite of these values which is very difficult for me to grasp as a customer. As someone who donates to charities, I can only hope that he uses the roughly $250 upcharge by donating it to one of the charities he lists on his website. The use of flat rate pricing is commonly very consumer friendly, however it can be used to deceive customers into believing that they are getting the better end of the deal when in reality, they end up paying more in the end without ever knowing it vs. T&M (but feeling like they got a good deal). The research and statistics are there to support this and he has made the decision to knowingly use this tactic for his own personal benefit. Flat rate should be used as an amount not to exceed and can be overridden by T&M if it turns out to be less than the flat rate after the repair is finished. That is what countless other companies do with their pricing. Instead, you knowingly inflate the flat rate to give the impression that you are acting in the best interest of the customer but actually squeezing more money out of them. In the end, you charged me $500/hour for labor. Flat rate or not, do you really believe this is a fair way to price your services? Does honesty include charging $380 for a 15 min repair? The hourly rate is probably much higher because the cost of the PRV was likely 30% lower because of the bulk pricing discounts through his distributor. So $600/hour? Two stars because his wife was nice on the phone and returned my inquiry quickly.