We had a great experience at Happy Jack's! We worked with Laura and Faith, and we would recommend…read moreboth! They are so passionate and knowledgeable in what they do. They take a very customized approach in their training which we really liked. They took time to get to know our dog, listen to what we ideally would like to see her do better and improve upon, and gave their expertise. They really took the time in telling us why our dog was acting the way she was, and why they were teaching her certain things. They worked with us in teaching us how to train our dog, and gave us the knowledge and confidence to do so. They are so patient and really wanted us to feel good and confident, so then we could successfully train our dog. We have seen such a difference with our dog and excited to continue the training they have taught us. Thank you to Laura, Faith and the whole team - we so appreciate all of your time!!

I have two Golden Retrievers and have worked with K9 Basics for both of them-- one who completed…read morethe day training program about 2.5 years ago, and another who is currently in his second week of day training. My first dog, Honey was honestly a terror at the beginning. She was my first dog ever and I had zero experience dealing with the behavioral issues we were facing. What I learned quickly was that those "issues" were really a lack of structure - and K9 gave us exactly that. From the very beginning, they were extremely transparent about the training process. They explained that while the day training program gives your dog a solid foundation, they also offer open group classes throughout the week so owners can continue working with their dogs, and that consistency at home is KEYYY!! When Honey finished the program, she wasn't a perfect angel overnight, and I think that's what people expect, but Honey knew her commands. Just as important, I had to learn what she had learned and how to apply it consistently in everyday life- because training does not stop when you go home. Honey and I attended as many open group classes as our schedule allowed, and those classes helped us build trust and confidence together. When I put on Honey's collar first thing in the morning, she's excited. She is ready for the day. I have worked with my dog so much that I hardly even need to press a button, she just listens and knows her stuff. K9 Gives you all the tools to succeed; it's up to you to use them and be consistent. My second Golden, A male is currently going through the day training program. With him, we were dealing with some people- socialization issues and nervousness in new environments. By just his second week, he has already warmed up to the facility and the trainers, which shows how much effort and individualized care they put into each dog. I'm really looking forward to continuing to show up with him, attending group trainings, and helping unlock that confidence so he can become the social Golden boy I know he is. My newest learning curve is figuring out how to work with both of my dogs together, and I know K9 will be right there with me every stop of the way as I learn. I truly trust K9 with my dogs and will continue to trust them with any future dogs. If you're not willing to put in the time and effort to continue training at home, this program may not be for you. But if you are, you'll find that K9 Basics is an excellent investment. They give you everything you need to be successful.

The true measure of a good business is not only the level of service they offer when things go…read morewell, but how they handle things in unfortunate situations. And for that reason, K9 Basics, Clif Wyck Farms Kennels and the owners Lisa & Brian, get the lowest possible rating. I signed up my 3 year old Pitbull, Iris, for their Board and Train program. The cost is $3,500. Iris was assessed and a 3 week training was recommended. I dropped her off on 2/14 and was tentatively scheduled to pick her up on 3/7. On the morning of 2/27 after being there for 14 days Iris got violently ill . She had diarrhea and began excessively vomiting. Lisa determined that Iris's condition couldn't wait for my emergency contact to get there and decided to take her to the vet. X-rays were taken and showed a foreign material in her stomach. I was told if this was still in her stomach by the morning that emergency surgery would need to be done. She was admitted overnight and given medication and IV fluid. The next morning the X-rays were taken again and the foreign material had moved from her stomach to her colon. The foreign material was no longer a threat and Iris was able to be released. As soon as I got her home from the vet she had a bowel movement which appeared to consist of either mulch, saw dust or some sort of grains or seeds. This same description was in her vet report as being in her vomit. I sent a picture of this to Lisa who I had been in constant communication with throughout. She called me and told me there was a 100% chance that Iris did not ingest this material while in her care and insisted that it happened prior to coming to training. Keep in mind this is day 14 of her being there. Now I understand this is a possibility but to say 100% is in my opinion ridiculous. My vet bill was $2,400 and I was also charged $350 to transport Iris from the kennel to the vet. Although I consider that transport charge excessive (profit from my misfortune), these charges were all clearly listed in the contract I signed. However I no longer felt comfortable bringing Iris back for the remainder of training. I respectfully asked for a refund for the last week that she would no longer be attending. Lisa responded by explaining they have only issued a refund once in the 14 years they have been in business and that was because a dog had to get their leg amputated due to their negligence. I asked her to please discuss with her partners and reconsider. Later that day I received a call from one of her employees telling me that Lisa and her husband would not be issuing me any refunds and my only option was to complete the remainder of training. I called Lisa immediately but she stopped accepting my phone calls. As for the training itself: I will preface this by saying, Iris only completed 2 of the 3 weeks they recommended, but it did absolutely nothing. She left with all the issues she arrived with except now when I go to put the shock collar/ e-collar (semantics) on her she runs into her cage and trembles. If you are the type of person who can administer pain to your dog while they look to you in fear for not understanding basic commands this training is for you. Even then, proceed with caution and know that if something goes wrong they will take no accountability. I too own a small business and it pains me to leave my first negative review but I am left with no other options besides social forums, credit disputes or legal action.

I've been using Helping Hands for years. Karri is such a wonderful pet sitter. I never feel anxious…read moreor worried when I leave my pets in her hands. They love her. She gives updates and sends photos of them. Can't recommend her enough!

Recently moved to the Medford area from San Diego with our two dogs and cats. After planning a…read morevacation, and not being familiar with any pet sitters in the area, we spoke to our Veterinarian who highly recommended Helping Hands Pet Services (a few of the staff members are also clients). We wanted as little stress for the dogs/cats as possible while we were away. On top of that, we'd never left the keys to our home with a virtual stranger, and wanted to know our home's security would be a priority. Needless to say, we were really serious about finding a caring, trustworthy pet sitter. We met with Karri and immediately loved her, but more importantly our animals really seemed to be crazy about her too, and one of our dogs doesn't like very many people - seriously, this was a real concern for us. Karri instantly won over everyone and put our minds at ease. We were gone for a week, and she took excellent care of the entire crew! She texted regular updates, sent pictures making us feel assured that everything was fine at home. When we returned everything was just as we left it, and while our pets were happy to see us return, I think they were more disappointed that Karri was gone! Karri was amazing and we will not hesitate to call her the next time we plan a vacation or need a pet sitter for the day!

I have been following Erika's Instagram for a few years, and I think she is the cat's pajamas! I…read morestarted joining her live streams and asking questions and I have learned a lot. I'm on the west coast, so I didn't think we could actually work together, but find her quite accessible since she does virtual sessions and is also active on her Patreon. I have a lot of experience with dog rescue, and I often adopt dogs with special needs. I have a dog that has obviously experienced some trauma around other dogs, and Erika has been incredibly helpful. She is generous with her knowledge and her time, she has lots of training tools like handouts and videos, and she is a delightful person in general. Great sense of humor, and it feels warm and fuzzy to work with her, which is so nice because often when we have problematic dogs, we don't feel good about it and we blame ourselves. Not only does she use positive reinforcement in her training for dogs, but also for people, because often it is us that needs to be trained. My dog is doing so much better since I started working with her. I highly recommend. I'm excited to work with her more in the future.

Erika was recommended to me from a local pet store and I couldn't be happier. I adopted a 7 week…read moreold puppy from a farm (lab/border collie mix) and was totally clueless. This was my first puppy and I work a ton! Erika came to my place stating when Koda was about 10 weeks old. We did the puppy basic but Erika adjusted to our speed (Koda is fricking smart and picks things up so fast). I have never seen anyone respond to emails faster in my life! And Erika is always on Instagram like me so I can get tips and tricks even when we aren't in session! Koda is now 4 months old.. he responds to sit, stay (with distractions and long periods of time), down, touch, paw, other paw lol, crate, "home" (his play pen), leave it, drop... and he is amazing on a leash now. He goes potty almost on command. I got him potty trained in 4 days (aside from the occasional accident when he is excited to see people) Anyway.. I love Erika and wish I wasn't moving to St. Louis. But, it's awesome knowing I can always email or call her!

My dog Max is currently in the terrible teens class and I absolutely love it! He's high energy but…read morereally learning a lot. My husband was very skeptical about this at first but has noticed and remarked about how much Max is learning and approving. I can't wait to sign him up for the reactive rovers class next.

I took my 2 year old miniature poodle here for an agility class in Feb of 2020. My dog was the only…read morefemale with 5 male dogs in her class. The instructor tried to have other dogs stay in their own space but the owners/humans brought food or could not control their own dogs, so it made keeping my dog or others dogs at bay, difficult. The course and teaching of agility was VERY repetitive and boring, my poodle was over it and wanted something new, so did other dogs. I felt like the dogs needed a good exercise and run first and then maybe this course next. The course seemed mindless and quite dull for these dogs in her class. I was hoping for a more stimulating class for my poodle. I tried to set her up for a better class to keep her active but the times that are offered are HORRIBLE at this place and the classes are not stimulating or offer enough enrichment for my smart and active poodle.

We took our two year-old Golden Doodle here yesterday for the first time. As nervous dog "parents"…read morewe were of course worried that she would have a positive experience. Previous grooming trips to other groomers were not always positive. She used to go happily but now fights to be left. Something happened somewhere (not here) and we're always watching to make sure she has a positive experience. Judy made us feel comfortable from the very beginning, talking through our concerns and providing advice and guidance. The day of her grooming Judy again listened to our wishes and we left feeling positive and hoping for the best. Picking up our little fur ball a few hours later, she not only looked great, but seemed happy and comfortable. Knowing from past experience that time would tell, we brought her home and observed. She ate and drank, she played and seemed totally comfortable and at ease. She didn't scratch or bother any areas from her grooming, so it seemed the grooming was done very well. We will definitely bring her back here in the future. If you're in the market for a caring and kind groomer for your four-legged friends, I highly recommend you give Judy a call!

I love the job Tony does with grooming my nervous Shih Tzu…read more Time and time again he doesn't disappoint. Judy and her entire team are friendly, reassuring and knowledgeable and have given me every reason to trust them as I do. It's 5 stars for me in every category!

Really loved this responsive team that also sends you cute pix of your dog on the regular…read more Excellent customer service. Cara even helped us explore other options when we decided to stop using them. We stopped because they insist on using prong collars, which we are philosophically opposed to. Too bad.

If I could give 10 stars I would. This is a very reliable company that we used for our two dogs for…read more2 years till we had to move out of the cherry hill area. We used two different companies in cherry hill before this company and two companies in Philly before that abd without a doubt happy tails of south jersey by Cara Ruth was the best. Cara ruth manages the company, all dog walker assignments matching it to the personality of your dogs. One of our dogs was a bit more challenging to get to walk than the other. Her team members were kind, patient and thoughtful with both dogs- we worked with Lauren, Kara, Justine, and Julie. They were all great. Pricing is reasonable as well! The online app they have is a great way to schedule, communicate (in private w Cara or in public with the team). We used them for private dog walks for both our dogs 2-3 times a day but they also do group walks which could be great for social and physically active dogs. We wish we could take this company with us to where we are moving!

Michele cares for our cat while we are on vacation. She does a great job. She's a great…read morecommunicator and takes pictures during each visit. Highly recommend her services!

If you're looking for a pet sitter who's reliable, flexible, accommodating and just good at what…read moreshe does, check out Michele at Tailwaggers Pet Sitting Services LLC in Sewell, NJ. Our situation is a little complicated: we have two indoor cats and a couple of outdoor neighborhood cats we help to care for. Each time, Michele consistently arrived in the early evenings so they could all stay on schedule. She followed our rather detailed "system" for feeding them, checking their water, and cleaning the litter pans for the indoor ones. She managed to get pictures of even the most shy, elusive ones (both indoor and out) and routinely provided updates to assure us that all was well. She brought in the mail and cultivated a warm and caring relationship with both our cats and us. We felt perfectly comfortable with leaving our pets in her capable hands while away. We have also found her to be available and willing even when we've had to contact her on short notice. She is a treasure, and we're glad we found her!