NO customer service at all. I just returned from there where I showed in up in a rental BMW WC R1200GS. I walked around the entire apparel/gear side then went to the bike side where not one person said even hello to me. It was like I was a ghost. What's worse is I was the only customer there. Wouldn't go there again. Shame on them as I have a NIneT on order but not firm as I'm considering other options. Don't waste your time - much better dealers out there. read more