From Her meticulous attention to detail, to her literal down on her hands and knees scrubbing the tile floors approach, Ms Felicia Cardone's business stands tall amongst her competition shining brightly amidst her peers. The joy she brings with her to her subtle and difference making cleaning Innovations earned through experience to not believing in mops bc "hands and elbow grease do a better job,"to not believing in brooms bc "they do not pick up every spec of hair and/or crumbs like an industrial vacuum does" Ms. Cardone puts her money where her mouth is! I have seen first hand from Felicia how she runs this amazing business...through integrity and customer goals exceeded each Time she's "called to the plate." I have. Currently do, and will continue to refer anyone/everyone looking for cleaning and/or organizing services performed by a true professional with fine toothed attention to detail to One Call Way Cleaning and Organizing. Felicia and her staff all have such wonderful and amazing attitudes it's infectious and their drive to please and go above and beyond in my opinion is absolutely unmatched by any other service provider in western New York and beyond. Felicia exceeds your expectation's daily, while thriving continuously appointment after appointment. Even when you're not noticing the nooks and crannies which can house overlooked specs of "debris," stains, dust, etc. Felicia does! She quickly identifies the problem areas of concern left overlooked by her competitors and immediately, troubleshoots the situation precisely and allows our minds to ease which allows us to focus on the important things in life; Our families, our peace of mind and most importantly...Our Time! 11 stars/10 stars! Honest to god truth? I've never felt compelled to ever write a review this long or detailed before but I just had to. She's made our lives SO much easier! I wish I had met her and knew about her business long, long ago. read more

There's not enough stars on this app to give! I'm not kidding this woman is a force of nature! Furniture, appliances, anything not nailed down is flying all over the room. She's finding things to clean that I've never even looked at before. Extremely thorough.. When she starts working she does not stop until the job is done. I swear she worked 9 hours straight, never took a break.. It was like night and day when she left that evening. It was such a huge relief of stress having this place taken care of. She did an amazing job. She didn't bother me with 20 questions either. She only asked one and that was if it was okay that she looked through things to figure out where everything went. *Side note: I've literally fired everyone I've ever had clean my place. I think this says a lot. In fact I was ready to kick her out because I thought she was doing TOO MUCH work. I've never seen anything like it. read more

Recently had Felicia and One Call Away Cleaning do whole house clean, and I couldn't be more satisfied. From start to finish, they exhibited professionalism and efficiency. Their promptness was impressive, arriving exactly on time as scheduled. Moreover, their reliability ensured that I could trust them to get the job done thoroughly and with attention to detail. Every nook and cranny was meticulously cleaned, leaving my space sparkling. I highly recommend One Call Away Cleaning for anyone seeking a reliable and thorough cleaning service. read more

I was so happy with the deep cleaning of my house that Felicia and Kelly did. I am hosting a party for about 30 people at my house and have a hurt foot so was unable to get my house cleaned. They relieved so much stress I was having over it. I am definitely going to use their services again. Not only thorough but friendly and personable. Worth every penny paid!!!! read more

Felicia did an amazing job! She was prompt, courteous and very thorough. She went above and beyond our expectations and we will definitely be a repeat customer. I recommend her to anyone who needs any cleaning done, She's the girl u want to call! You will not be disappointed! Thank you for all your help Felicia, We appreciate it! read more

Felicia came to clean my brother's house after he had surgery. Things had gotten pretty messy and she handled it beautifully. She did an amazing job of deep cleaning and was very professional and pleasant to deal with. read more

fast and efficient cleaning, great customer service! hope to have them back again. I am sure I will notice their work for months to come.

An outstanding service with thorough work and friendly staff. I recommend Felicia and her team to everyone!

amazing job done by one call away cleaning. professional kind caring. will use again in the future