Great service great people this is my to go place Honest and…read morehard working hard to find these days

Total scam - not run by trustworthy people. I was asked by State Farm to take my vehicle into a…read moreselect location for a quote. CARSTAR Center City was the nearest location, so I went with it. They then refused to send the quote into the insurance company until I promised to do the work through them instead of my repair shop of choice. I again asked that they send in the quote, they said they would, then later the State Farm agent told me they contacted the location and that the quote would not be sent in. I was lied to; this practice is just wrong, and CARSTAR wasted my time - all over a minor repair job. You've earned a 1 star review; I hope losing a customer was worth it.

I genuinely do not understand the rating this place has. A COMPLETE and TOTAL waste of my time. I…read morescheduled an appointment to get a quote on some body work I needed on my vehicle. I arrived early, apologized if I was inconvenient, but told them I would be happy to wait. They were very friendly and said they appreciated me being early. Everything went swimmingly until I told them the insurance company already wrote me a check. That is when everything changed. They wouldn't even give me quote or estimate. John, the estimator, actually said, "I am very busy." There was no need to ask for a manager, the manager was standing RIGHT best to us! Never said a word to me. Well, CarStar, so am I. Everyone is busy. That is life. Thank you for wasting my time. Was totally planning on getting a detail when the work was done, too! So, not only do you lose a $3k+ gross body job, and a $100 detail, but now you get one star, CarStar! Best of luck!

A great small business find. Repaired my front fender -- paint had chipped and water was pooling…read morecausing more paint to separate. Car looked good as new when we picked it up. Not a cheap price tag, but very happy with the quality of the work. Highly recommend!

This is the kind of body shop I was looking for. No fancy office and no spotless work areas. The…read moreplace just looks like there is some serious work being done there. They gave me an estimate in about 15 minutes, scheduled me in 3 days later, and completed the work a day sooner than estimated. The repair was perfect, the car was clean, and the price was well below the two other estimates I got. I'll be sure not to lose their business card. Paul F.