The customer service is incredible! They are honest, fair and trustworthy…read more I've taken my care there several times over the past 10 years and have recommended they to friends and family members. They have never disappointed. Saved me hundreds of dollars versus dealership repairs.

Been using these guys for my car issues for 12+ yearsyears. Very trustworthy & reliable!read more

Wanted to give a revised review after the district manager got in touch to discuss with me. While…read morethere wasn't much to be done to get my time back, the location itself did make an effort to make it right after the fact. I felt I owed it to them to give a good review after that. Bottom line though, if you have an EV, go to the tire discounters EV location about 40 mins north! Overall great experience other than the issues I'd mentioned in a prior review-- where I was told one thing but another happened. But the tires are installed and seem to be working well. Got a decent price compared to others nearby also.

When my lifelong mechanic retired, I was thrilled to find this shop. The staff was friendly and the…read moreservice was consistently top-notch. However, over the past several years, the quality of service has declined dramatically, particularly regarding customer interaction. The staff is now consistently rude, both on the phone and in person. My last three experiences have been deeply disappointing: Months after purchasing new calipers for my truck, they were ruined by a faulty hose that cost less than $20 to replace, forcing me to pay for new calipers all over again. I purchased a new set of tires for my Lexus. Immediately after leaving the shop, I discovered one of the new tires was leaking air. I have been avoiding making an appointment to fix it simply because I am tired of dealing with the staff's poor attitude, so I find myself stopping to add air to the tire weekly. I scheduled an appointment for an oil change and a tire balance/rotation. When I returned to pick up my vehicle, I was charged $140 for a wheel alignment I never requested or approved. The employee insisted I had mentioned it, and then condescendingly questioned why I expected a complimentary tire service for tires I had purchased two years prior. I had to remind him I bought a full set of four tires for over $1,000, which included this service. Throughout this entire exchange, the General Manager sat nearby and deliberately ignored the situation. This level of service is unacceptable. You have lost my business, and I will only return for services that are already covered under warranty. After that, I will be taking my vehicle elsewhere. P.S. I recently saw one of your own employees having his car serviced at a competitor's shop. He told me he wouldn't trust his own vehicle to be worked on at your location.

I called this evening to ask if they could help my son who was about to perform at the Madison…read moreTheatre. He had licked his only key and all his equipment in his truck. Without hesitation, they assured me they would take care of him and get the car opened. What awesome staff! Very kind and considerate! I am grateful.

Took my brand new WRX here to get all weather tires. Their machine scraped all the way around all 4…read moreof my rims to the metal. They covered it with something so we wouldn't see (some sort of putty) when we left. Then we washed it the next day. It was apparent what had happened. I don't care if I drove in with a ford focus and hub caps. They should not take on jobs they do not have the right equipment for!

Exceptional service from Ft. Mitchell Garage. I brought my car in with a severely rusted suspension…read morethat required a full replacement--no small or inexpensive repair. Ron handled everything with professionalism, transparency, and real expertise from start to finish. Even when parts availability became an issue, he took the time to explain the situation and ensured a safe, reliable solution rather than rushing the job or cutting corners. That level of care and accountability is rare. What truly set this experience apart was how I was treated. As a woman, I was met with straightforward honesty and respect--no talking down, no pressure--just clear, professional service exactly as it should be. As a 4th-generation, locally owned business, Ft. Mitchell Garage represents the best of what "shop local" should mean: quality work, integrity, and pride in what they do. I wouldn't take my car anywhere else.

Ron and his garage are crooks . He cost me 4,000 dollars and all kinds of troubles because he lied…read moreto us about our car. He will pay in the end. Said i needed a motor and after i trailerd it back from Michigan and brought it to a Honest mechanic all i needed was a feul injector. If your from out of state avoid them. Their crooked. He charged me 950.00 for his false diagnosis. Im a 77 year Vietnam veteran. Thanks Ron.

Dont. They stripped my oil pan bolt refused to fix it wouldn't even acknowledge they did it. I…read morewon't get i to everything but they did. I was a mechanic so I know the B.S they say and do to cover there butt.

Learning that four tires for your economy car will be a minimum of $700 is a shock. But that's what…read moreI found out yesterday. I went to a few places and priced around and got quotes from anywhere from $626 to $1,100. This was much more than I ever paid for tires before but couldn't get an explanation why. I drove over to the Wal-mart to see what - if any - deals they'd have. They didn't really have any but the service guy filled me in. He couldn't find the tire in his computer so we went out to my car and he read the tire and said "You're going to hate me in about 5 minutes". I asked why, he said "Cause these aren't going to be cheap. It's ridiculous". I told him I was already past the sticker shock. he gave me a competitive price but not a bargain then he explained why the tires on this particular car were so much. They had the tires in stock and he gave me a time that it'd be done and then gave me some inside scoop on how to care for them. (My b.s. detector wasn't going off). He suggested the road hazard and all that and said if I didn't want to pay I'd be kinda dumb but gave me another tire store he'd suggest. Who does that? After the work was done he suggested I raise heck with the dealer because the tires while looking like the had a few months of life on them from the outside were completely disintegrating on the inside. "Another long trip and these could have really screwed you," he told me. This was after I had the work done. No matter how much you spend (especially when the cost is 2x what you were expecting) you're going to feel screwed over. I didn't hear. I felt like the cost was going to be what it was anywhere I went but this guy gave me a bit extra for my money. Nice. I'll go back to get my oil changes there now.

Came here to get a used tire to replace a pretty warped rear tire. The place really isn't THAT bad…read morelooking. They have nice painted signs and the workers are the best. They are polite, they are prompt, they are honest, and they are quick. We called ahead to ask if they had the size I needed and when we got there, the swap was hassle free. Cost us 25$ plus tax and 3$ for the tire disposal. We were in and out in less than 15 minutes. Convenient, fast, and genuine. Awesome place!!

Got a tire patched from them and noticed they didn't check the tire pressure when filing it up…read more Got home and checked it to see that filled it up 10psi over the recommend.

Very professional and responsive! Did the requested repairs in a timely fashion. Definitely will…read morecontinue to use these guys!

Actually real good mechanics nice customer service!. Prices are reasonable . I recommend you go so…read morehi to .

They were amazing and very quick with what they did with my car. I highly recommend them. Very nice…read moreand accommodating for the cars I've had.

I took my 2010 Audi A4 to Jim Stephens. Dan was the guy who did everything from walk me through the…read moreexact issues that needed to be addressed, to fixing my car in an extremely reasonable amount of time for a reasonable price. I won't ever take my car anywhere else! Thank you Dan!

Thought I needed an alignment so I went in and the guys there took one look at my car and told me…read moreto get my tires leveled instead and that it would be cheaper too. They were right and it fixed my issues. Very fast and professional. They don't try to upsell and are straight up! Will be going back when I need my tires replaced!

I want thank them for being a straight up company. I took my wife's car there to get the A/C look…read moreat. It has the 1234Y/F freon that not everybody has the machine for. This all started by me thinking I could charge it because it wasn't getting cold enough and probably was a little low. Well it got worse. C&L told me someone over charged it and that they would only change me for an hour of shop time. They could have taken advantage of me but they didn't, that means a lot to me. Lessen learn to me. That's why they have a vary expensive machine to check the A/C. Thanks Doug

Deubber's has been keeping our cars and trucks in great condition for years. Car making strange…read morenoise? We take it to Deubber's without fearing that we'll be "taken for a ride". When our daughter got her learner's permit, they gave the used car we purchased a thorough inspection, providing us peace of mind. Whether it is routine maintenance or a major repair, we recommend this family-owned and operated small business.

I will definitely return here and recommend it to friends as well! The staff could not be more…read morefriendly and helpful; I feel like I'm in good hands and being treated fairly, which is often not the case being a woman at an auto repair shop. They were able to quickly identify and fix a recurring issue I've had that I've talked to several other repair shops about, including the dealership where I bought the car - who all said it could be so many things and that just the diagnostics could be several hundred dollars. When I described the symptoms to the folks at Duebber's, they asked a few questions and confidently suggested a solution - which worked! =)