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    One Hour Cleaners

    2.3 (3 reviews)

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    9 years ago

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    Elite Cleaners & Tailors

    Elite Cleaners & Tailors

    (13 reviews)

    $

    DO NOT go to Elite Cleaners on Pershing! I took my daughter's dress there to get it ironed and…read moresteamed to get the wrinkles out on 7/29. The lady told me it should be ready by Wednesday or Thursday. Called both days and it wasn't ready. Was ready on Friday. Went to pick it up. It was half way in the bag and half way out so I couldn't inspect it fully there. Paid almost $80 for the service as it is a big puffy dress. The dress is brand new. We took it out to car and noticed it was ripped on the tulle. I became upset and I immediately took a photo of it and went back in to tell them. The only lady that I have spoken to the whole time and seems to be the only one there is named Kathy. She asked me what I meant when I said it is ripped. I told her about the gash in the tulle and asked if she could come out and look at it. She asked me if it wasn't already ripped. I said, "no, it's brand new!" She said she was the only one there and that wouldn't be her. She didn't seem to care. I showed her the picture I took of the rip. I said well I need it fixed. She said she could take my infomation down. I asked if a manager could call me and she said, "you want my manager to call you?" At this point I am beyond annoyed. Because she could care less. I brought the dress home to inspect it fully and the entire back is still wrinkled completely. I tried looking them up on FB and found an e-mail. I sent them an e-mail with the photos and explantion of what happend. I asked for a refund. I waited all weekend and no call. Called this morning at 8:34 am and was told the manager would be in at 11am. Did not recieve a call. I called today again at 3:37 pm and Kathy answered. I asked for the manager again and they said they are not in. I asked if she gave my message to their manager and she only said she put it on the wall. She also lied saying that the manager called me. Which she did not because I have to record of it. They do not care at all about the customer and making things right! I will be disputing the charge with my bank as they did not provide the service that I paid for and also ripped the dress.

    Wonderful and reliable service! I have a garment of my mother's that is very special to me…read more Unfortunately, a mouse found its way into it and had created a nest. What a mess! Elite Cleaners got it looking as good as new again. I had some other specialty work I needed done as well, and Tonya was amazing at figuring out what I needed, and despite my requests being a bit out of the ordinary, she stepped up and delivered with flying colors! I expected to pay a lot more for all of the work they'd done, but their pricing was very reasonable as well.

    Drop N Dash - This is the first rude lady that wouldn't help me.

    Drop N Dash

    (10 reviews)

    Absolutely incredible experiences with both doing my own laundry and having it done for me…read more Although now that I've experienced having them do it for me, I may never do it myself again. LOL. Incredible service, kind, friendly staff, top notch equipment, clean, and overall brilliant in every way. You will not regret switching to Drop 'n Dash.

    15.00 to wash and dry ONE load. 8.50 for a broken washer and 7.00 to dry and clothes were still…read moredamp. I just took them home wet. The Machine's up charge you. the 60 pound washer that I used for 10 pounds didn't spin very well and the spin cycle made a lot of noise. When I took the clothes out I could still ring them out and water was dripping on the floor. When I brought it up to the lady working there she became extremely rude and hostile and wanted nothing to do with me. She put the washer on a spin cycle for 5 minutes and it did nothing and she did not want to help. I tried telling her it would be better to Use another machine or they could just give me more time on dryers. THE LADY is not smart. Just rude rude. A customer was telling me about a better laundromat and cheaper and another rude ladies that works there was eavesdropping in on the conversation I was having and said well it won't clean your clothes like ours. My comment to that is my clothes didn't get clean here and I paid a lot of money so I'd rather go to a cheaper. The two rude ladies working there are like bullies on a playground. you don't dare ask them anything because they'll just bully you and verbally assault you.

    One Hour Cleaners - laundryservices - Updated May 2026

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