Called to ask if they could fix my computer. Said yes but it would take 1 week to take a look and…read moreto fix it. Brought it in immediately. Called 1 week later and was told it would be next week. Called a week later. Nope hadn't started but next week they will. Called again the next week. Nope it'll be next week. Called a week later. Working on it as we speak. Went in 4 days later. Nope hadn't even started to look at it. Why all the lies? Why not be honest when I first called and say no thanks? My business has been put on hold for a month and all I get from them is lies. Utter disbelief. Taking it elsewhere. Can't be worse than them. Sure Mike the owner will reply to this review, state how much he cares and tells me to call him. Why not respond to my emails Mike? You have my phone number Mike. Why not call me? Better yet, why not just be honest?

The cat knocked my parents 2-in-1 laptop off the stand and it landed on the charger cord, breaking…read moreoff the tip of the charger inside the computer. In less than ten minutes the part that had broken was removed WITHOUT opening up the computer or needing to replace the internal part of the plug. They had a brand new power supply in stock, and after verifying the computer booted up and worked, only charged me for the power supply. I was so impressed with the gentleman who helped me. I will be back, i highly recommend Dijital Majik!

01-02-2026---I went to Computer Dynamics to purchase a new computer and to have data transferred…read morefrom my work computer to a new used computer. Katie was wonderful to work with! She was extremely knowledgeable about ALL items needed to make the data transfer a success. She was Friendly, always smiling and completed the job in a timely manner. I would HIGHLY Recommend this Company to anyone with computer issues! Steve Teders-----St. Cloud

If you need your computer fixed, tweaked, or replaced this is your go to place. I've all 3 of those…read morethings done over the years. They've recovered info from my dead computer, replaced it, and added two new screens. Not only will Katie solve your issues she'll find ones you didn't know you needed. Fantastic young lady and business! I'd give her 10 stars if I could.

I don't understand the low rating here, I have only been here a few times and it was a great…read moreexperience each time. Store was clean, well lit, easy to navigate and get what you want. Sure, staff mill around like any other retail location these days - I am NOT saying that is ok - but I am pretty self sufficient and capable of finding what I want or need without much help. Were I not, this location may have ruffled my feathers but - tis not the case.

What a absolute disgrace of customer service. My mother went in this morning after speaking with a…read moreBest Buy customer support representative, and was instructed to be able to receive a refund she'd have to go in store. As she did from Long Prairie to this St. Cloud location, immediately before asking why the refund is needed. She was disrespected and told no it can't happen. She was called a liar that she didn't speak with anyone on the phone from this store. From the morning manager, himself mind you. After more back and forth, my mother told him should I call the number back so you can speak with them, he finally 'tried' and gave her the refund. There was absolutely no need for the rudeness, disrespect, dismissive, and misogynistic behavior from the manager and staff at the desk. The only individual with manners or customer service was the greeter who was embarrassed and apologized on behalf of the manager and other staff member. Do not go here for help you won't receive it. -0 stars

I had my Apple laptop battery replaced and it was same-day repair, they called me after an hour to…read morecome get my laptop!! Insanely fast service! The price was super fair too, I don't know why I waited so long to get my laptop fixed. I'll be bringing any electronics here from now on! They also recycle old electronics which is so handy.

Experimax is awesome! They're very knowledgeable about computers and phones. They are always very…read morehelpful and always are willing to spend the tie to help educate someone on their computer/phone and will help you figure out what the problem you maybe having. Their pricing is very reasonable and it is very easy to do a trade in and give very fair prices for you devices. I would highly recommend Experimax to anyone.

Aaron was efficient, pleasantly personal, and wonderfully competent. He was able to access my…read morecomputer remotely and scan for malware and virus. Tremendous reassurance that the recent internet scam attempt did not compromise us. So grateful for Easy It guys prompt and professional service. Mark Boyken St Croix Falls, WI

I brought my computer to Easy IT on Tuesday at 4:17 and required prepayment for their advanced…read morediagnostic, which by their agreement would be done within 24-72 hours. I reached out multiple times and got no updates at all. On Friday afternoon, I called them again and after a long, unclear conversation, they asked for more time. At 5:17 PM, I finally received a diagnostic video. They then told me the computer couldn't be repaired and the only option was a new motherboard costing over $800. Immediately after, they tried to sell me a brand‑new HP and quoted just over $1,200 including a data transfer. (I had already backed up everything to OneDrive, so the data transfer was unnecessary), and they were going to charge me for it. When I picked up my computer today, the person admitted he never reached out, never provided progress updates, and was not transparent that the diagnostic wasn't completed within the timeframe. The missed deadlines, lack of communication, upselling, and attempt to charge for services I didn't need left me feeling misled and taken advantage of. I cannot recommend Easy IT based on this experience.

KandiComp owners, Roy and Beth, are some of the finest examples of humanity you will ever…read moreencounter. They have both shown me nothing but kindness and demonstrated their willingness to help me resolve my computer problems professionally and courteously. Their priority service is a good value considering the time and effort it took to resolve the problem with my old computer. They retrieved my data and sold me a high quality like-new computer at a fraction of the original cost. Both Roy and Beth truly care about their customers and their concerns. I HIGHLY RECOMMEND KANDICOMP to anyone with a computer issue.

By far the worst place I've ever taken my computer to get serviced. The people may be nice, but the…read morefact is they don't fix anything. They keep your computer for weeks and then tell you that they can't recover your stuff or can't fix the problem.

I brought my 2015 MacBook Air in to have the battery replaced. Alex helped me and was very polite…read moreand knowledgeable. He ordered a battery and I left my laptop with them. 5 days later they were calling me saying it was done. Everything is working well and I have no complaints. Prices were reasonable (got a quote on a couple other things and those were very reasonable as well). I'll definitely come back here.

Mayfield Heights, OHIO Sales staff are incredibly attentive…read more I was waiting near their support kiosk for one staff member. Before he could return, another saw me and assisted by taking me to the computer room (since I was there for a monitor). While I was waiting, the first staff member found me to make sure I was being helped. As I waited for a staff member to become available, I was asked several more times if I was being helped. The sales team is exceptional in their customer care and knowledge of their products.

Great store. It's really awesome having a consumer hardware store available to the cities. The…read morestaff are all kind and knowledgeable, and they have excellent deals (especially their bundles), to help with high hardware prices recently. I like coming by to check out their open box/refurbished deals as well every so often!

I love this place. I've used them for several years now…read more Heather & Steven deliver Exceptional customer service - above & beyond! Steven is extremely efficient & knowledgeable & does whatever he can to resolve my issues quickly and thoroughly. When I call to set an appointment he has even handled it to save me a trip to Sartell. I highly recommend him & tech check!!!

Would strongly recommend this business for any Apple related repairs or issues. Awesome staff to…read morework with as they are friendly and knowledgeable. Its worth the drive to get it done right and well!