After weeks of frustration looking for any one to rebuild my transmission for a reasonable price…read moreand timeframe, I was fortunate to get a quick response from Jeff with a quote 30-40% lower than everyone else and completion within a week. The job was done in a week and within his quoted price. Very satisfied with work and the clear, logical explanation with photos of what was done. Very knowledgeable and professional business!!

No work was done, but the communication to find out things was fine. If the work is done as good as…read morethat, it will be top notch.

I highly recommend this shop. Radiator blew and the owner was able to get it fixed quickly. He's…read morevery knowledgeable and very helpful. I appreciate people who help and go above and beyond. Thank you!

I always appreciate my experience with Roland at 365 Automotive. He is customer service centered,…read morestraight up about costs and provides reliable craftsmanship with value that lasts. Best mechanic in Colorado Springs. Thanks Roland!

We took our truck in to have the Rear Main Seal replaced due to a minor leak. Other than that, the…read moretruck ran beautifully, and there were no other issues. Obviously, we drove the truck to the shop and almost a week later they called and said OK we're going to test drive the truck and should be good to go. Once we got there, they were saying why are you even here, nobody said the truck was done, but since you're here, let's go look at the truck. When they started it, a ton of white smoke filled up the shop and the outside of the building... the truck was making weird noises and misfiring like crazy. Ron told him that he needed to get the truck out of there and to pay him for the repair and we now have to get the truck TOWED out of there, and the truck is now our problem. This is not how they should do business! We had to pay the $1500.00 and then we had our truck towed so that the other repair shop can troubleshoot the new issue. We now have a quote of $10,614.88 to have the truck repaired. He found that the timing had jumped 4 teeth in cam gears and a lot of work is now needed. He stated that the only way this could happen is while driving it and something fails or if it was put back on incorrectly and/or rotated the engine in reverse (counter-clockwise) causing the tensioner to lose tension on the chain allowing the chain to "jump". The other way this can happen is if someone raced the heck out of the truck or drove it super hard to cause the chain to "jump". This truck is a supercharged V8 Tundra. Remember, we didn't even have the truck in our possession. It was in the shop the entire time this NEW issue occurred. The truck ran fine and drove just fine prior to having it at this shop. We should be able to leave the shop as it came in, at the very least, as the truck ran well and was able to drive it. Now we are stuck without our truck at another shop and is undrivable until fixed. We even had to pay the new shop another $666.98 to diagnose the new issue.

Best Western does not honor their work. They replaced a radiator on my 2007 Suburban and it failed…read more Not only did I get stranded out of town, but Best Western will not pay for the repair. When I called Eric, he gave me the number to NAPA warranty. Best Western did NOT install a warrantied product. I even returned the damaged part! I am out of time, an Uber ride from Denver to the Springs, and a very hefty bill, on top of that I already paid Best Western. DO NOT USE!!!

Great appointment today. Kudos to Will, Matt, and Sage...... Have been a customer for…read moredecades........ a few things have changed over the last 40 years.......fingers crossed the great customer service continues.....//Carl

Ed spent close to an hour reviewing my vehicle history and I appreciated it--he really "geeked out"…read moreon the details in a good way. He comes across as one of the last real mechanics--knowledgeable, thorough, and someone I would have trusted to work on my vehicle. His daughter later called to schedule. She said she was a mechanic. I mentioned Ed had spent a long time with me (as a compliment) and asked a follow-up question about how they'd clear out the engine, noting I had a budget. She said she didn't have enough information, which is fine, but the tone felt closed off. I said, "It doesn't seem like you want to engage in the conversation, and that's okay." She called that rude, I repeated it, and she hung up. I went in person to clear things up because I respected Ed's time. Instead, I was told I had insulted his knowledge--which is completely untrue--and was asked to leave, even after apologizing if anything came across wrong. I respect that Ed let her handle it, but the situation was misrepresented and handled poorly. Unfortunate, because my impression of him was very positive. I did walk away with enough information to pursue next steps, and Elite Auto appears equally equipped, so the time wasn't a complete loss. Based on my experience, I'd keep interactions with her limited to scheduling and work directly with Ed for anything beyond that.

Sam was very helpful and followed through in a timely way. I will definitely go back as needed.read more

I came here on recommendation from my mechanic. They gave me a verbal quote that was about half the…read moreamount quoted by another shop. They got me in sooner than the other shop could. They finished the job in one day, as they said they would. And, so far, everything is working great. I would definitely use them again, I just hope I don't have to.

My transmission recently broke down and I was send over to this place by Big-O-Tires, who changed a…read moretire on my car. They called me about the issue with my transmission/cost etc. so I went ahead and had it done. It helped a lot that one of the managers there was specialized in Fords and had worked for Ford for years. He gave me a lot of good information. Everything was done well and very timely. If you have a transmission issue, go to this place, their work is also on warranty.

I brought my old 1965 Ford Fairlane 500 to them several years back, to have passing gear fixed on…read morethe carburetor/transmission. They did great work! 2 days ago, I brought some parts I had for another project on a car I am working on. Ben was extremely helpful and courteous on giving me input. He didn't take advantage of my ignorance on the matter, and really helped out! I would recommend them in a heartbeat!

If you're looking for a honest auto repair shop please give Al De Mark a try. They provide high…read morequality work, reasonable pricing, are very professional and knowledgeable. Since moving here to the Springs I've had all three of our vehicles serviced here. I am very pleased with every experience I've had, it's very hard to find a good quality mechanic in a new city, but I'm fortunate to have found Al De Mark. They are highly recommended!

Exceptional service! You know how it is nowadays-if you get average service you are reasonably…read morehappy and don't expect much more. So I was surprised and very pleased to experience the courtesy and professionalism of Al De Mark Auto. Got a full synthetic oil change and it was extremely reasonable and done quickly while I waited. They do also have a shuttle service if you need longer repairs done. Highly recommend this mechanic shop. Honest and transparent-the way it should be! They work on foreign and domestic cars. Will be taking both my vehicles here from now on.

We had him work on our Fusion Hybrid after we were quoted extremely high prices by the local Ford…read moredealership in the Springs. He definitely has good prices and works with you. His work is clean and he tries to cover all the possible problems while he can. So now he has a regular set of clients and we've already pointed others in his direction as well.

Professional, trustworthy and thorough mechanic at LugsNPlugs. After having my Ram Promaster Van…read moreserviced at local dealers several times for continuous coolant issues, that no one wanted to spend the time to figure out the underline cause. I made an appointment with Edward and he was able to diagnose the problem after listening to my concerns and history of the problems I experienced. It amazes me how thorough he is and pays great attention to detail in making sure that everything works perfectly before he sends you back on the road. I had a great experience and plan to send out the word to anyone that needs their car serviced from a talented mechanic.