Great appointment today. Kudos to Will, Matt, and Sage...... Have been a customer for decades........ a few things have changed over the last 40 years.......fingers crossed the great customer service continues.....//Carl read more

Ed spent close to an hour reviewing my vehicle history and I appreciated it--he really "geeked out" on the details in a good way. He comes across as one of the last real mechanics--knowledgeable, thorough, and someone I would have trusted to work on my vehicle. His daughter later called to schedule. She said she was a mechanic. I mentioned Ed had spent a long time with me (as a compliment) and asked a follow-up question about how they'd clear out the engine, noting I had a budget. She said she didn't have enough information, which is fine, but the tone felt closed off. I said, "It doesn't seem like you want to engage in the conversation, and that's okay." She called that rude, I repeated it, and she hung up. I went in person to clear things up because I respected Ed's time. Instead, I was told I had insulted his knowledge--which is completely untrue--and was asked to leave, even after apologizing if anything came across wrong. I respect that Ed let her handle it, but the situation was misrepresented and handled poorly. Unfortunate, because my impression of him was very positive. I did walk away with enough information to pursue next steps, and Elite Auto appears equally equipped, so the time wasn't a complete loss. Based on my experience, I'd keep interactions with her limited to scheduling and work directly with Ed for anything beyond that. read more

Good mechanics. Will lend you a car if the repairs take longer. All my friends go there, and I know why.

Genuinely impressed with this shop! I have so many past experiences with horrible shops that over charge, do barely any work, or have incredibly rude safe. Elite auto service was the exact opposite of that! To say I am pleased would be an understatement. I spoke with both Bill and Matt who were polite, kind, and they explained everything to me in a way I could understand. They gained a forever customer today! (And I have a Ford... so everyone knows I'll be in the shop often enough lol). Would absolutely recommend to anyone in the area! read more

While it's never pleasant to have a car worked on these people certainly make it easier. They do excellent work at fair prices and will bend over backwards to help with any issues that arise. I strongly recommend... read more

Quick service, friendly staff, answered all my questions. Cost was as quoted and service was very fast. Would visit again and recommend. Service was tie rods, center link, and allignment. Thank you read more

We put on a lot of miles. They have done a few jobs for me including an engine replacement. The engine replacement came out great! No loose ends! I would like to meet the mechanic and thank him directly. I go back there when the repair is beyond my skill set or tool set. Good people. read more

Elite Auto Service - Auto Repair Near Me - Colorado Springs, Colorado

Great service. Honest. Fair pricing. Free shuttle. Lots of parking. Convenient location. What is not to love about this establishment? I needed a blinker rewire and was quoted $600+ elsewhere. When I explained this, they laughed and said no way. They guaranteed the work would be done for under HALF of what their competitor quoted, and in less time. They delivered. $288! Seriously, guys, come here. They do it all, and they won't try to gouge you or stick you with hidden fees and nonsense. This will be my new go-to repair shop. A+ read more

On a road trip from NM to CO, I began experiencing problems with my Dodge Truck (old Cummins engine) in Pueblo. We barely putted into CoSpr's on a prayer. A friend there highly recommended Elite, and they gratefully got me in and repaired my vehicle asap. I was able to get back home to NM without issue. They made certain I was able to get around while my vehicle was there which I appreciated immensely! They are professional, very courteous, and competent! Thank you so much! read more

Elite Auto Service - 2002 Dodge Ram 2500 - Auto Repair Near Me - Colorado Springs, Colorado

Excellent service. Guys are gentlemen. Do their best to take care of customers. Did great for my brakes. Thanks guys.

Anything but Elite. I came here based on all the positive reviews and safety aspects on the website however my car was returned to me zip tied back together! I explained to the tech I was driving cross country and about to leave from Co to Az. Once I hit the mountains south of Colorado my car won't accelerate up hill, I knew immediately something was wrong. I open my hood and first the rod to hold my hood is snapped off and broken, damn that stinks but I understand until I see my air intake WAS NOT even bolted down!! The bolts were missing! Then I see my air filter is being held together with zip ties, they told me they were going to replace the air filter for free but not because they opened it to check it and snapped and broke the pieces. All I needed was an old change, yet my older car was manhandled and returned to me in broken pieces. That doesn't even get into the damage that happened to my engine from not having air come into the intake after it popped off from not being bolted down. This was terrifying to happen. I didn't know why my car was shutting down and after getting an oil change here, they have truly damaged my car way worse than I could have imagined. I don't understand how any shop has such little standards when it comes to customer safety. Did they have a child do the oil change and never check the work? NEVER NEVER TRUST YOUR SAFETY TO THESE PEOPLE read more

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Oil change, wipers no labor charge for the wipers. Veteran friendly Solid customer service read more

Freaking fantastic service!!! I'm 51 years old and I've had numerous cars throughout my lifetime and had service all up and down the East Coast. I've seen good bad and outright scam artist auto repair shops. These guys are my new favorite! So here's what happened-- My daughter was on a road trip in our RV van from FL to Colorado Springs for an internship. Our van sprung a coolant leak and was making some really weird noises and dumped coolant onto the ground. Elite Auto Service took great care of us. They did such a good job, all I keep thinking is I wish I had them here in Florida. They allowed me to send them a video and troubleshoot it over the phone initially, recommended that I have it towed in for safety, which I'm glad I did! Coolant system was shot. AAA covered the tow. Throughout the whole process they were extremely polite, professional and honest. They gave me an accurate description of what was wrong upfront, and an accurate cost to fix it. In fact they found a radiator that was $100 less than originally quoted, so they actually charged me less than what they quoted. These guys are fantastic. I highly recommend them. They knew my daughter was in a pinch out of state, and that I was calling from halfway across the country, and they treated me like I was a friend who lived in town. I really appreciate them - both Kyle and Brian. Kyle was my point person and an excellent communicator. He provided excellent service- never rushed and even offered to stay a little bit late if my daughter couldn't get there after work in time. He was very thorough in describing the problems and the necessary work and costs. Brian did an impeccable job fixing it. I didn't even have an appointment, but they let us bring van in immediately and got it fixed in one day! So just stop looking right now and hire these guys! You won't regret it. Here's the work they did for me: -replace radiator (Mine was an old 2001 radiator that was in sad shape). In fact I brought it to the Dodge dealer before I left Florida to have them specifically look at it, and they told me it was fine. I knew it was gonna break, and those guys didn't help me. But Elite did help me in my time of need, Last minute with no appointment. They fit me in the very next day and had it done the day after that. -Replace water pump -Replace thermostat (I knew this was acting up to but the Dodge dealer didn't catch it even though I told them) - Replace pipes Sorry this review is so long. But every once in a while someone provides such a good service and make such a good impression that I feel it's worthwhile to give them a GLOWING review. Kyle and Brian - if you read this I just wanted to say thanks again. I really do appreciate it! You guys run a great business. Cheers! - read more

These people knew my issue was electrical, but they did a bunch of non related tests, like fuel pressure, and charged me for it. I ended up with a $600 bill for what a couple of good mechanics told me was a 1 hour fix max! Don't use these people, they are sleezy and use sleezy tactics to ramp up your bill! read more

worked on my truck and when I got it back the A/C did not work anymore. Asked to fix what THEY had broken and Brian refuses to make it right. Very poor buisiness, lack of quality and liars. Dave read more

From the first time I set foot into this shop, I was impressed. You'll see hundreds of hand written "thank you" cards. The people here are very polite and welcoming. They listen to you and will explain things in a way you can understand. Wether it's a simple oil change or a major overhaul on your vehicle you will receive the same courtesy. They believe in using quality parts and doing the job right in the first place. If you're on a tight budget they will go out of there way to figure something out to fit your budget. This is a honest shop that really seems to take pride in serving their community by providing quality work at fair prices. I highly recommend this place as I have not found a single shop who provides the outstanding care that Elite Auto Services does. read more

Would never recommend going to Elite. I went in and told them there was a spare on my car as my tire was flat and my rim was dented, and my car was making a scraping noise. After an hour and a half I called back to check on the status and they told me they had already completed a suspension realignment, which they never asked me if I would like done, and removed plastic that was hanging down. They also told me my tire was too small for my car, and when I restated that it was a spare they told me I had never said that, which I definitely had, they just didn't want to listen. They went back to look at the bad tire and said the rim and the tire were damaged beyond repair. I took my car to a different place where they told me both could be fixed easily as the damage was not that bad. Elite ended up charging me for a service I never asked for and to remove some plastic, and still didn't fix my tire, as they wanted to charge me for a completely new rim and tire. Extremely unprofessional and untrustworthy. Absolutely never going back. read more

I highly recommend Elite. They truly care about their customers. They're very knowledgeable and above all, honest. They've never tried to upsell or pressure me on unnecessary repairs or services. They offer honest recommendations and advice and don't treat people like dollar signs. Each time I've taken any of my cars they've done everything right and been quick, finishing on time or the ahead of their estimated scheduled repair time. The cleanliness and organization of the shop speaks volumes. The shop is spotless and everything is well-organized, which is a clear reflection of their commitment to quality work and reputation. Thank you for everything Elite! It's easy to say you've earned a lifetime customer. read more

Trustworthy, honest, well priced, good communicators. There great. Ill drive the extra distance to go to this shop. Wont go anywhere else

Due to traffic I was almost 45 minutes late for my appointment for an oil change. Nonetheless these guys got me in almost immediately and quickly took care of my vehicle. I would've understood had I had to wait longer than I did but I really appreciate their speed and professionalism. read more

Good Honest and very dependable ..! was very happy with the way they handled my truck..Very reasonable and would recommend to anyone looking for good honest auto repair..! read more

These guys saved my life when I was stranded with my toddler. They immediately took care of everything and were honest with me throughout the process. Since my husband is deployed and we have only one vehicle at the moment Elite took charge and helped me in my time of greatest need. Thank you so much for making me feel like I'm not alone and there are still good people out there! Will be back :-) read more

In my opinion quality will always trump cost when it comes to my car. While i paid more for an oil change than going to grease monkey I got what I paid for and then some. They recommended I hold off on getting a service done on my car after looking at it and realizing my car didn't need it yet. They were honest with me about everything (and being a female that's rare!) read more

I continue to be impressed with the professionalism and affordability of Elite Auto Service! I made the mistake of taking my wife's car to Bob Penkhus Mazda, they said it needed $4,900 worth of work. Seeing that was a crap load of money I thought it best to have a second opinion. We took our car to Elite Auto, and they said some of the work that Penkhus Mazda suggested really wasn't necessary. Our grand total... $2,251! A savings of $2,649! read more

These guys are the best!! When I moved out to The Springs I was looking for an honest and reliable auto shop and via a recommendation I found elite auto. Their prices are fair, they do honest work and they always prepare me for what repairs will be needed in the near and far futures! read more

This is a truly top shelf auto repair shop. I was in an accident while driving through to Missouri and had damage to the right wheel. I limped into the shop and was greeted promptly. After i explained my situation Kyle and Brian said they would get right on it. They saw that the tie rod was bent. They sent their courier right away to the Ford dealer and brought back a tie rod. They installed the tie rod while I waited and aligned it as best they could. I made it back to Missouri without incident. My truck drove just fine. I can't thank them enough for their expert service and understanding. I highly recommend this shop for any and all repairs, without hesitation. Well done, guys! read more

My Wife & I are new to the Colorado Springs area & I had some issues with my running lights on my 2014 Toyota Highlander Limited. I looked at reviews on yelp & saw Elite Auto Services. What a great experience with them I had! From the person that answered the phone to everyone at the business. Understanding, excellent communication, knowledge, the kindness of giving me a ride to Sandy's for breakfast(excellent by the way) to the work they performed on my Highlander. Couldn't have been a more exceptional experience. Thank you Elite Auto Services!! You have a customer in the future. Highly recommended!! read more

Brian and Kyle are the best in the business. My whole family goes here and knows we can trust them to take care of everything we need. So thankful to have them in the Springs! read more

Unbelievable! I was a dealer guy until they quoted me thousands to "look at" an EPC alarm. Took my 2015 Audi A4 to Elite and they checked, fixed, and cleared everything for a fraction. Incredible staff, service, and professionalism. read more

These guys are excellent for any older cars. GMC dealers will no longer service our 1995 2500 Vandura, the don't have anybody who still knows how to do non-OBD2 vehicle. Our van has OBD1, but GM can't even do that. Elite Auto serviced all of our various Nissan, Honda, Infiniti, Toyota, and GMC vehicles, without any issues. We have run these vehicles well beyond 250-thousand miles, before scrapping them. All of the ones which we have now are over 140-thousand, and will last another 100-thousand. We have saved over 2+million dollars using our "used cars" until they drop, as opposed to buying a new one every year or two. Our Z-car had over 650-thousand on it, before we scrapped it. Elite Auto knows how to handle these, and their repair costing is nominal, and well worth the cost of the repairs. They do not try to "over sell" you, like the dealers. We have never had any of their repairs fail early. Good shop, no BS. read more

Outstanding customer service! I was in town from Denver when my fuel pump went out. Elite Auto Service was understanding of my situation and worked fast to get my car fixed as soon as possible. They were helpful and professional throughout the whole process. I understand why they have a wall full of thank you cards from customers! read more

I am absolutely dumbfounded by the service I received here. I took in my car for a pretty severe overheating problem. They informed me they were going to replace the head gasket, thermostat, and radiator. Within about two days, I got my car back and everything seemed fine. About a month later, my car started mixing its oil and antifreeze. In layman's terms, the head gasket was not functioning properly. I called Elite Auto Service as the parts were still well within the warranty period. They told me they had never done any work on the gasket, therefore it was NOT covered. Funny enough, on my receipt I was charged for work and replacement on the gasket. They refused to fix it and have refused to help me get the car running again. Needless to say, I will definitely not be coming back.q read more

Elite Auto Service - Worth your time. I actually reached out to many mechanics here on yelp in search of someone who wouldnt gouge me to change the timing belt on my toyota 4runner. This place was well reviewed and word of mouth was good when I asked around town. Brian and I agreed on a price and I brought them my truck. First I noticed when I dropped off my 4runner they have letters all over the office from many many grateful customers, it was a nice touch that really impressed me. I picked up my truck and it was exactly the price we discussed, no surprises and I made sure to inspect it and they did quality work! They even tightened up the play in my steering wheel. Trucks is running like a top! I have been so impressed I have been back to Elite Auto Service twice in the past few weeks since then with other cars in my family. This is an Honest and Quality Mechanic that charges a fair rate and you cant ask for anything more. Im looking forward to a long relationship with these guys! read more

I can't beleive I am the first to offer a rating on this place. I have been using them for about 5 years now at the recommendation of a good friend. They have worked on 2 of my vehicles and I have to say they are top notch! When I hit a curb in my Porsche the rim was bent to hell. I took it in there and they called me telling me that it would be about $1,000 to get a new rim. They had a buddy in Denver that might be able to repair it which is rare with that type of rim. I guess the way it is machined is hard to duplicate. They took care of everything! They took my rim to Denver, got it fixed, brought it back to the springs, re-tired it, remounted it, and called me when it was done. Grand total... $150. I couldn't believe it! All that great service and it was dirt cheap. As a Porsche owner I had half expected for them to rip me off as I know nothing about cars and from the car I drive they could ascertain I have deep pockets to pay from. What a pleasant surprise. When I lost my job my wife needed some work done on the brakes in our Expedition. We didn't have the money to pay for all the work. They did it anyway and allowed us to pay over the course of 90 days. They didn't need to do this, but we explained our situation and they decided they wanted to offer us that option. Our friend who had recommended us to them had them do the same thing. In this day and age it is nice to see some people still have compassion for their fellow man. Through our repairs and customers service experience Elite Auto is our #1 choice for auto service and they always will be. They aren't the cheapest in town, but they are a true example of you get what you pay for. Great people, great service, and a company I can always count on. What are you still reading this for? Get in your car and take it over there. read more

Can't say enough good things. Originally, I took my truck to a Ford dealer. The dealer did such a bad job, I then had to take my truck to Elite Auto. The customer service, knowledge, and quality was fantastic. read more

I've been to this place 2x for estimates. The Midas shop by my house is usually 1/2 the price. If you're going there, you should really shop around for prices read more

Took my hhr in and they fixed it relatively easily and for less than I would have assumed. They also gave me a ride back to my House so I didn't have to wait for hours and picked me up when it was complete. The next day, I received a thank you card in the mail. I always go into a auto shop assuming I'm going to get screwed over but they were nice, honest, respectful and didn't upsell me on any services I did not need. The best experience I've had with my car being worked on and I will frequent this shop for all my needs in the future. read more

Took my 99 F250 in for a new clutch. I seldom drive the truck, just to pick up hay once a year, and maybe a few trips to lowes. Got home from last years hay haul, and transmission fluid all over the back of the truck. Thought maybe I cracked the housing. Looked into it further and the fluid was coming from on top of the transmission. This past weekend I needed to look further, so I can use the truck again this year. I took the shifter boot off and found that the guy that did my clutch did not tighten down the shifter plate bolts. All the bolts were just hand threaded and the guy didn't get back to it and tighten them down. He also tore up the isolator that sits under the boot, and left out two of the four screws that hold the boot plate to the floor. Before someone comes on here and claims maybe the bolts came loose from usage,,, then why didn't they come loose in the first 120,000 miles before the clutch was redone? If this place wants my business again, they will need to show that the guy that did my clutch no longer works there. read more

Bill's staff reflect his values: integrity, ethics, expertise and pride in their completed work. They are the best of the best. You can trust their word and their work. An example: For convenience, I took my RX350 to the Lexus dealership for an oil change and tire rotation, asking them to look for things like filter replacement needs. Within an hour, Lexus contacted me with a list totally $6,500 in needed repairs/replacements. The car has 86,000 miles on it, and has been well cared for over its 10 years. In shock at the report, I took the car to Elite, a group that has always given me an honest opinion on all our vehicles' needs. They looked at each specific item on the Lexus list. As it turned out, the most expensive item on the Lexus list only required a new bolt. The rest of the items that the Elite Auto Service team agreed needed to be replaced/repaired came to a refreshing cost of less than $500 all inclusive. You can depend on their diagnosis and the quality of work at Elite Auto Service. read more

Our truck broke down while traveling cross country. Just like kids getting sick it was a week end. I could not get any mobile repairman to even call me back. Finally called Elite and spoke to Kyle. He helped me get a tow to their shop just before they closed on Saturday. They got the truck right in first thing Monday and quickly found the problem and had us back on the road by one o'clock. After getting home I found that their price was very fair. A big thank you to Bob their customer driver for telling us how to get to the NE without driving through Denver. read more