Totally unprofessional. I called to get a refill and they had lost my records!! I had my pharmacist…read moreconfirm my information and they still could not help me get a 3 day refill until I could come in to see a new provider. Gave me no notice that my provider had gone elsewhere.

Staff was kind and helpful. Wait time was minimal. Very clean office. Front desk was very friendly.read more

Dr.Helmhout is a great doctor but she has the most rude nurse Julia ever very disrespectfulread more

The front receptionist is the rudest person. She is VERY miserable with her job and it shows. The…read morebilling person is also very rude. I came in asking why they're saying I owe more than my EOB and was told "you had the bloodwork done here, you owe us this money" like I was an idiot and didn't understand?? They charged me over $100 more than my EOB and I'm STILL waiting on my refund. Read the Google reviews where you'll see 50 more reviews like mine. The front desk staff is AWFUL, I won't return for this reason, but my doctor and her nurse were great. Don't recommend whatsoever!

Charged me $130 to say "we don't know what you're sick with, just take some antibiotics and hope…read moreyou feel better"

We received the best care for our 3 year old! We were headed from Alabama to Nebraska and our…read moredaughter got sick so we stopped in. We were in and out and Ms. Paige the FNP was AMAZING. We left knowing exactly what we needed to do and how to use the medicines we already had as well as receiving meds and being educated on them as well. I HIGHLY recommend using them.

This place is awful and deceiving and I understand why other people go to Skin instead. I went in…read morefor a wax appointment and paid the most I've ever spent on one and I've lived in places like Nashville where beauty services are on average 10-20% more. I went home and realized too that they missed patches of hair and the service wasn't even done correctly or completed. I didn't notice it until I got home and even tipped the esthetician after my appointment. I reached out and never received any contact back. They also fluff their reviews on bird eye. I left a 1 star review on there and it never got posted and they do not post any reviews less than a 5 star on there. It's more worth your while to drive to Memphis to get a sugar wax appointment or go to the other skin care place in Oxford instead.

I still stand by my comment. 3 years later and still so upset over the fact that I had lost $8,500…read moreas a college student and received cosmetic surgery with no noticeable difference. I have so many regrets with taking my business to Dr. Shell. I really hope this can help steer someone in the right direction to finding a great surgeon that will give them what they were looking for and take their hopes and put them into a reality.

We HIGHLY and whole-heartedly recommend this doctor. He has been caring for my college age son and…read moreperformed surgery as well. Truly a lovely, patient, caring, talented doctor and his staff is exceptional, especially his nurse Jonnie. If you are as miserable as my son was, go see these people! You won't be sorry.

We love Nurse practitioner Samantha! My college student daughter from out of state was having an…read moreissue with her knee and ankle swelling. After going to 2 other specialists Samantha knew exactly what the issue was. We finally have a diagnosis and my daughter will be on the mend soon. Samantha and everyone in the clinic in Oxford, Mississippi is great! Everyone is friendly and Samantha took time to explain everything to us so that we couldn't understand my daughters diagnosis.

Had appointment for Friday. Got call today (Wednesday PM) to come in tomorrow (Thursday) for Friday…read moreappointment - which was surprising given I made appointment a couple weeks ago. I asked "Do I pay copay twice?" Well, we will do the ultrasound and then bill insurance and then you pay what insurance doesn't cover. I advised that the MD is in network and I am only responsible for copay ($50). Seemed confused and they did call the medical billing manager at the practice but apparently nobody called the insurance carrier and suggested that I call my own insurance. I indicated that I know my policy but shouldn't they call? They seemed frustrated or indifferent at that suggestion so I cancelled the appointment. The medical practice paperwork will state that you as patient are responsible for what insurance doesn't pay so I am nervous about going forward.