Was referred to this office by my primary care doctor, who also agrees, the lack of response from…read morethis office is unprofessional and unacceptable.

Dr. Pavelock was my mom's gastroenterologist, and we always had great interactions with both the…read moredoctor and his PA. I'm so thankful that she had such great care in such a small town.

Dr. Lemke was my mom's oncologist, and she was wonderful. She never minced words, but was diligent…read moreabout making sure that we felt comfortable, even when she was telling us that my mom was never going to get better. She tried to make sure that we would have as much QUALITY time with her as possible, and I really appreciated that. Let's face it - she's an oncologist, so the outcome isn't going to be good a lot of the time. But Dr. Lemke's bedside manner really did make us feel confident that our mom was receiving great care, regardless of what the outcome was clearly going to be. There is one woman in her front office (unfortunately she answers the phone) who is very uncaring sounding, and I that stinks when you're family member is dying. However, I appreciated that the doctor visited my mom while she was in the hospital in Syracuse, and travels to Oneida once or twice a week so that her patients in this more rural area don't have to go all the way to Syracuse for chemotherapy. Thank you Dr. Lemke! Cori Doble (daughter of Betty Moshier).

Oneida Health is actually really nice and is in the process of upgrading a lot of things. This was…read morethe site we chose for prenatal care so we ended up coming here a lot. The doctors all seemed extremely nice and knowledgeable. They also had extra soon to be parent educational courses for free. while we were going here they changed their women's health location to a nicer newer location, though the old one was also pretty nice really. Overall everything is pretty clear and spacious and its a nice place. The hospital is on the older side but all the side buildings are very new and give good service.

My doctor recently sent a referral for an MRI here, as it was much closer to my home than any place…read morein Syracuse. Not only is it closer, they have appointments available easily a month or two sooner than any place else in the region, it would seem. Certainly a lot sooner than any place in Syracuse! I am a difficult patient to deal with, not because I throw a fit, but because I cannot sit in a chair, and can only walk (with a mobility aid) about 20 feet, and I have severe pain after doing so. I had to lie down on the floor soon after getting to the front desk. This understandably caused a fair amount of distress all the way around, but I had no choice. Rather than getting angry at me, the staff were all very kind and compassionate. They made intake as easy as possible for me, crouching down and helping me with my paperwork. They rolled the MRI gurney all the way down the hall to the doors that opened out to the waiting room. I only had to walk about 15 feet to get to it. They helped me on it, and also got a wedge under my knees right away when I told them I needed it in order to lie still in the machine. When they rolled me into the machine, they of course gave me headphones and asked what my preference was, musically. I asked for classical, and they gave me some really nice soothing music. They also had nice cool air blowing over my face, which helped SO MUCH with feelings of claustrophobia. The tube can get warm and stuffy, so the air REALLY helped me. I ended up meditating on an oil painting of autumn leaves, listening to lovely classical music and enjoying the cool air on my face. They were really kind, checking in and letting me know how much time I had left in the tube. It sounds weird to say this, but I actually enjoyed it. I was a little sad when it was over, even, haha! Yeah, the machine goes ANH ANH ANH ANH ANH TOKTOKTOKTOTKTOK EERRRRRRRRRRR, but the classical helps sort of drown that out, and it's just pretty relaxing overall. I think I might have even dozed off, despite my intense pain. They did everything they could to make sure it was all as painless and stress-free as possible. Once I was done, everyone on staff at the time came out and helped me to my car, walking with me the whole way and making sure I got in the car. I didn't scream or cry at all until I had to get to my car (it was a long walk for me) and I could NOT have made it if they hadn't been there. I cannot express my gratitude for their compassion strongly enough. They are wonderful here. If you need an MRI, this is THE place to go. The people working here are so nice and caring. They should be proud!

Ive had nothing but good experience with these guys. Dr. Lafrance appears knowledgeable and I know…read moreplenty of people that who had successful surgeries through him. Bedside manner appears positive and not rude.

I injured my left arm in the gym in 3/25. The orthopedic department at my medical center stated…read morethat I needed surgery. They stated that the resident orthopedic surgeon was not going to be back in the office for 4 weeks. They asked me if I knew of an orthopedic surgeon that could perform my surgery. I had no clue. I asked my buddy Nick, he highly recommended Dr. Russell LaFrance at Hamilton Orthopedics because his orthopedic sports surgical background. I called his office to make an appointment and explained my situation. In 2 days I met with him and 2 weeks later I had my surgery. Dr. LaFrance did an exceptional job performing my surgery. At my 2 week follow up appointment, he stated that I needed physical therapy to strengthen and regain full functionality of my arm. He referred me to RM Physical Therapy, he stated that "they know what they are doing" regarding the rehabilitation protocol for my arm. On my first day at RM Physical Therapy, I was assigned to my physical therapist-Erik Harris. Erik was amazing! He was kind, helpful, and very knowledgeable. With all humility, I want to give my most sincerest thanks and gratitude to Dr. LaFrance. He helped me when I really needed help the most!

Take good care re of my husband and I. But they need to get slush off side walks almost fellread more

I'm telling y'all. go to a different hospital. my friend is 17 & pregnant. And everytime we come…read morehere, we they always take mad long. The waiting room is always hot. Not only that, but everytime we are here we are in the waiting room for 2-4 hours. Then when we finally get a room, we are still in there for hours. It's like the nurses and doctors are discriminating my friend from being a teen mom. The care is absolutely awful, they don't listen when something is really wrong. They also take a tremendous amount of time to do anything.