This credit union is a "5" out of 5!…read more caring, competent, friendly, efficient, and effective. Today, for example, the service was beyond my expectations. I had called 2 days ago and requested statements from closed accounts. today, I arrived at 4:45 pm with my family, who were warmly welcomed. before 5:00 pm, I left with 25 pages of statements, and Laura, head banker, even had a dispute form ready to be signed when I arrived!

Very quick to help me. Things happen but I'm glad to have rolling f as my bank at the end of the…read moreday. The girls always take care of me

Yesterday I went to Chase Bank and was going to open a business account. I felt that the…read moreteller/account manager was rude and we're making the process more difficult than I anticipated. I am a new plumbing company and although I know Plumbing , a lot of the paperwork and business information. I'm not to savvy. I called and spoke to Alyssa. She provided me with an email of all the necessary documents that were required to start the account which made it very easy. I was able to gather the correct documentation and send most of it via email. I arrived at the branch at approximately 4:35 PM. Alyssa quickly assisted me in opening up an account and I was able to cash my first check. This was very important to me as the business is new and finances are tight. Melissa and staff stood slightly after hours to make sure everything was done. Alyssa walked me through the process of how to navigate the app. I love nothing more than the small town chill in the hospitality of this branch. As she was assisting me, several people entered the bank and she acknowledge them by first name Alyssa and other staff members were all polite, friendly, and down to earth. I'm very happy that it did not work out for me at Chase Bank and I found myself at the bank of Stockton in the Turlock location. Everything happens for a reason five star service.

From the owner: The Bank of Stockton delivers a unique and wonderful banking experience. Not only will you meet…read moreofficers, lenders and staff that have worked with the bank for years, you will find people that live and work in our community, just like you, that care about you and your community. Bank of Stockton's lending expertise brings quick turnarounds and the flexibility that other banks cannot provide, because you will be working with local decision-makers.

I love this bank! While it's not much to look at right now (it's under construction), the people…read morewho work in the 2340 Geer rd. Branch of F&M Bank are some of the nicest people you will ever meet. Not to long ago, I experienced fraud with my ATM card. I called F&M right away and was connected with Mrs. Trisha Barkman. What a gem! She helped me cancel my card, apply for a new one and worked with me to do all the thing one must do in this situation. The most important thing she did was keep me calm and she was so patient and sweet. I appreciated that so much. When I moved to CA from FL people told be me not to bank here (I was in Hilmar at the time). They said the bank was too small. I have never regretted staying with them and this is 30 years later. With people like Trisha who is the epitome of amazing customer service why would I go any where else!! So for people out there needing a great bank with great people watching out for your money and you...go to F&M Bank!!!

That new Supervisor in this branch desperately needs training on Good Manners and Right Conduct in…read moredealing with customers, most especially long time customers (over 20 years)!! He really went down as low as it gets. Zero stars from me!! Will be closing out our account in the near future!!

I am always to get in and out of the bank quickly. Great location, friendly staff! Happy they have…read morea ATM at this location. Staying open until 6 on Fridays is helpful as well!

I'm going to give a fair review like I always do. There are some nice people who work there. Gina…read morewas really helpful, the others I spoke to on the phone, rude!!. Their are pro's and Cons of having a small credit union. I will list the Cons. The hours of operation, closed on weekends. If you have a question you better call before 5 pm. If you go out of town and want to take out more money then allowed at a ATM, Sorry Charlie. The reason why I am writing this review is because of the way they handle ACH payments. A payment that is taken out on the same day as a deposit will result in a overdraft fee if there is no money in the account even if the deposit is the same day. For an example. Say you have direct deposit and you know the money will be in the account. If you have a transaction or multiple transactions before your direct deposit is in there, you will receive a overdraft charge, or multiple overdraft charges. Other banks like BOFA, or Wells Fargo I'm sure even chase does not do business like this. I usually only write yelp reviews when I receive great service or terrible service. The customer service lady that I spoke to the first time was so rude and not helpful is the reason why I am writing this review. If you are looking for a great refinanced car loan they have great rates but banking, I would stay away.

The employees that works at this Turlock BBVA are nice, but that is where it ends. What is the…read morepoint of having an ATM that is ancient and out-of-order many, many times??? The location is not secure and I wouldn't use the ATM at night.

I tried out this bank for one year and they seemed OK. Then I tried to give them more business with…read morea trust account. They became confused, no one knowing how or what to do. I mean I had them cliambing the walls. I also saw the same thing happening with older customers by the time the bank officers were done Everybody was lost. I decided to try another bank. Don't do anything too advanced they can't handle it.

Ethel was amazing! I've had chase bank for multiple years now, and I've never been so pleased .I…read morewent to make a claim on my account due to fraud and as we all know that's not a pleasant thing. Before I went to the branch, I called to make a claim over the phone a day before, and they took care of it, but I got charged again so I decided to go into the branch this time and I am so glad I did. Ethel explained everything in detail and help me create a new account within seconds . She literally went above and beyond for me. I live in Modesto, but I will drive to Turlock just because of the great customer service. Thanks again Ethel !

Pitiful to depend on. pitiful I have been trying to contact Turlock branch for 3 1/2 hour. Called…read morethe only other branch Geer Road I had a Rep within 5 min. If tha. Rep said she would email them to call me. That was a 2:45. Still calling but we're are busy call back later message appears after all the choices. I got to continue and hopefully I can get thru they close at 5pm. This branch has all my paperwork that I turned in. This started at 1:30pm pacific.

NEED A BANK? Go here! Don't need a new bank? Still go here! Everyone at this bank is absolutely…read morewonderful. I was really struggling with the banking at my old bank when they sold and became another bank, and Carlos and Rosie were superstars! They set me up with a new account and got me taken care of the same day! I just walked in and said "help!" And they have been nothing but wonderful ever since. I highly highly recommend this bank! Check them out!