Tyler was the agent that assisted us in Modesto and he was so helpful. So kind. So thorough and…read moreprofessional. I would recommend that anyone in this area open an account here. We were also helped by another teller who was also very sweet and helpful. I wish I lived closer so I could open an account here too! I came here with my mother And she was treated with much respect and we appreciated it. Not often that you get good customer service anymore so we had to leave a review

Recently made a account here and I can't be more grateful and happy with the customer service I…read morerecord on my first visit. I spend the day shopping around all the local banks in the area which is a lot of branches! After reviewing all there account policies, rates, & fees. It was a easy choose going with the Bank of Stockton. I was helped my a very kind lady named Saireen Chand. Her kindness, honesty, & knowledge was intrinsic. Highly recommend the B.O.S to anyone looking for quality customer service and a good bank .

They have gone downhill ever since the remodeled edition. I…read morewas told by a teller that the bank wasn't there customers to use the atm instead of going in the bank. The wait time is crazy. One teller today and one in training. They both looked disgusted with there jobs. Empty desks and no hellos by name from all the other tellers that were there! I'm moving to a new bank just have to do it.

Worst managed bank ever. Line out the door. Employees hanging out in the vault. Awful experience.read more

Love Tricounties. Friendly helpful service. We had a difficult trust situation and they are so…read morewonderful we decided to open a new account and will also invest in CDs with them. Always patient abd helpful even though our situation was difficult and I had given them I correct information which made it more confusing abd difficult. All was straightened out and on track woth trust and banking accounts. They treat people like family. Previously we were not customers there but we definitely are now. Sandra truly went above and beyond to assist us. Leticia, her manager, was asked to help and then she worked on it with Sandra and would not give up til they had set everything up for us. Thank you!!!!!

My wife's father had his trust account with Tri County bank, and before he passed to simplify…read morethings his daughters were added to the account. Since he passed Tri-county locked the account and is putting them through the ringer. No one lives in Patterson, they incorrectly interpret the trust documents, and generally just make this hard expecting everyone to show up together during the week (no Saturday hours). Can't wait to be done with Tri County.

I moved from a "big box" bank to Central Valley Bank because of the personal service. Everyone from…read morethe bank manager to the tellers are devoted to their customers. Everyone in the bank greets us when we come in so I never feel like just a number. Moving our 4 accounts has been much easier than I imagined. Very pleased with our experience. Highly recommend. Lynn Telford-Sahl

Debbie was such a big help and a sweet, nice person. She knows her job and does it well. She set…read moreme up with a savings account in record time. My dad banks at West America bank as well and he is very happy with everyone. My dad is the one that told me to bank there. Some people do a good job, some people do a very good job but Debbie does an outstanding job Thank you Debbie.

I never do any non-food review on Yelp but this facility has done great things for our community…read moreand my family. The staff is very nice and I will not stop doing business with this facility. I have not had any troubles with this bank. Even though everyone has different experiences and reasons to bank at this place, but my experience has been remarkable and I cannot thank the staff and manager for being really professional.

Awesome experience good people great service Was financed…read morequick and easy highly recommended!!

This place is an absolute nightmare. First off I want to…read moreadd that the first month and a half of experience that I had with these people was nice. However it was all an act to be clear. Back in February due to a nerve condition I was forced by doctors and hospital staff to undergo losing my child because both myself and the baby weren't healthy enough to continue carrying her. I was 24 weeks along. The weeks leading up to it I was in and out of UCSF very very sick. The whole thing was devastating for me. Due to it all I ended up spending 3 weeks in the hospital. Getting shuffled between memorial and UCSF because I have a lot of medical issues and I couldn't just go anywhere without having complications. Due to that I was a week late on my payment. Not even six months into the loan. I said every time up front in the beginning to the end I was more than happy to violate my own HIPPA rights and show the paperwork with proof. When mind you a fat chunk had been paid up front and up until then. That week after the first 5 weeks of dealing with this. June called me asking for the payment. My payment at the time was only a week late. I didn't mind her calling early even though I was sick. What I did mind was that I was gagging on the phone. Holding back puke to talk. I know she could hear me. And she got rude with me in that moment that I couldn't sit down and pay her. That I told her I had to contact my finance attorney. (Who she keeps telling me is a lie until she finally stopped refusing to call him for the final pay off and did her job.) And that I couldn't help her but if she wanted to be helped she could be. While I'm explaining my entire medical issue I'm facing in the moment. Which I felt I should of not been made so uncomfortable to feel the need to do that. Since this issue I have dealt with NOTHING SHORT OF HELL AND PANIC FROM THESE PEOPLE. After this happened I was already thinking about moving my loan. Before I did. Anytime Wells Fargo hit an issue or something happened and I had to contact them. I was so uncomfortable to call the office due to how she had acted that I would literally break down panicking trying to pay my bill before I even called. I tried to have a friend do it once it got really bad. So she then berated my friend for calling while taking the payment anyways even though she wasn't supposed to instead of explaining nicely she wasn't supposed to do what she was doing. And told her I had to call next time. Pretty much locking me into dealing with them regardless. Even though I still took exterior steps to get them paid. After another month or two of trying to push myself to not panic and call for the next bitch out of judgment from a lady who seems to have very little life experience of dealing with people other than her own kind and in her job. Long story short ever since she found out I was someone she didn't agree with and passed judgment on. I've been dealing with shit service and hell. Oh also since they thought so low of me. They didn't ever pay anything on my principle amount. Violet's stays and federal la on what they paid on interest first. And photo copied documents that I didn't sign into one so did so crap like I can see the line from the paper on the copy. And they upped my interest 7% on the copy they gave me in May. When the contract I have that I signed when I bought it says less. We hope it will push into court here in a month or so once we get done making sure there aren't others without money or legal counsel to class action sue. And thenI don't care what you think of feel about people. Even if there payment is late sometimes. Or people have weird banking situations like I do because I manage a lot of money. We have contacted Lendmark cooperation by attorney and have asked that due to medical bias and the phone recordings that prove this is when it started. That June should be fired and removed from the corporation as well as her manager Alma for assisting the effort in thinking it was funny to not send over contracts consistently requested by the party the loan is for. We will he pushing for compensation if they don't. Seeing as all I've asked for from the start was an apology. And for them to be nicer to where I don't have to yell out of fear to not be insulted 45 seconds in. Don't go here. Don't let anyone approve you here. Even if you need the car. It's lot worth it if you buy it. And then when they don't like you they start keeping all your payments against the interest tact law and use their own bias to financially illegally screw you. Save yourself. Go elsewhere.

My family has been with this bank for two generations. Today I was informed that they will charge…read moreme 4 dollars to transfer $ over the phone from one account to another. I am saddened and shocked. They reduced their presence to one location. Now they charge for phone interaction. To see a once proud and responsive banking institution reduced to this? May be time to move all the $. We are not Gallos or Rogers - we are a simple farming family that is worth maybe a little over 1 million - so I guess they have shown us how little we mean to them. *Update* Never question the importance of speaking up, especially when one is an old widow lady. I received a telephone call from Habib with BAC. He apologized that an offer to waive the fee was not made, stated that it HAD been waived all this time because of my family's long relationship with BAC (jury is still out on that one as this is the first time I have ever HEARD of this fee) and, I think, stated it would be waived going forward from now on, though I think I have to go through the manager for that to happen. So I edit the review and give Kudos to the institution for reaching out and apologizing. Apology accepted, of course.