Just want to add to the accolades for this business. I needed to have a quick assessment as a…read morecondition for an Inspection Report for the Sale of our family home. Our technician arrived promptly and dressed in a clean cut logo polo shirt and khaki. I thought he will just take a look but no, he crawled right up to the attic and did a thorough examination. He gave us his recommendations and proceed to do the job and he was done and came back 1 week later to check the progress and all is well. I highly recommend them as they arrive when they say, dress professional, courteous to our many questions, and did the job quickly and efficiently. He was also very honest about the pros and cons and think of alternative solutions to our financial needs. I will use them again if I ever find critters invading my home.

If you live in Burnaby and you have a pest problem look no further than Knockout Pest Control…read more Ryan has helped me for over 10 years with everything from ants to raccoons and he knows his stuff. He is very thorough. At one house I had squirrels in my attic and while the previous owner had another company block most of the entry points they missed some and Ryan solved the problem and installed a one way door so the squirrels could not get back in once they left. The previous owner used poison and that left a few dead carcasses in the attic. As import as being good is, just as import is being honest. Ryan will only recommend and do what is needed. If there is another trade like a roofer that can fix a problem better than him, he will recommend that - this is being honest and recommending to customers what is best for them. I could not recommend Knockout Pest Control more!

Technician was good and showed up on time within the suggested window. Reviewed the area to be…read moresprayed and focused on the troubled ant areas. Third time using Westside Pest Control recommended by neighbours.

Our home was treated for ants. The issue was not resolved…read moredue to an inadequate treatment. When we complained after one week and again after 10 days, we were told (never told this upfront) that they do not guarantee their treatment and were offered a "reduced rate" for a re-treatment!. Other companies we have dealt with in the past all stand behind their work (even though we never required a re treatment from them!) Very poor policies, not even conveyed to us. We would never use this company again.

Phantom Pest Control were fabulous in helping me get rid of a pantry moth problem. They were quite…read moreaffordable and very knowledgeable. I would highly recommend this pest control service. They are A++

We first noticed mice in November 2023..we called West Side pest control and they botched the job…read more Five visits and $2000 later, we still had visible mice. We gave up on them and called Phantom. Their inspector was much more thorough and found 24 mouse exits that West Side missed, mostly behind large kitchen appliances that Westside never searched. Their fixer, David was very impressive..spent 2 full days doing the job properly..no visible mice since. Do yourself a favour and deal directly with Phantom.

I connected with Joe when someone accused me of having a bedbug issue in my rental condo. Instead…read moreof using the opportunity to push his own pest control services on me, Joe honestly advised me to get a canine inspection first and introduced me to Sheree and Ken at Bedbug Mutts. Ken and his amazing dog, Lily Loo, came to my apartment and conducted a thoroughly detailed inspection, carefully examining every piece of 'evidence' that was being used against me to prove it was a fabricated claim. I am incredibly happy--not just because my apartment was confirmed to be clean, but because it is so refreshing to find professionals with such genuine honesty and integrity in today's profit-driven world. Highly recommended!

Consulted with Joe, and while I have yet to actually contract Green Valley for bed bug…read moreextermination service, he was extremely responsive and informative, providing me information and options on how to find out if a bed bug issue is indeed present. (this, much better than a money grabbing business model) If it turns out bed bugs are present, I will surely give these guys the go ahead. In the meantime, I was so impressed with the attentiveness, I thought I'd write them a nice review here.

Great service. Ashley was so friendly on the phone. Kevin came for a look at sawdust we think is…read morefrom ants. Gave his opinion without trying to push for an expensive long contract (like some of the competition does). So nice and knowledgeable. We are going to wait and see for now due to the wet and colder weather and no current activity but if the ants are back i will be using this company for sure!

I manage a rental property and had a bed bug problem so I called Mike and he was very helpful. It…read morewas great because after calling around he gave me the best price! When he arrived, he moved the furniture, I didn't have to do anything! He tried to use the safest pesticides and within a day we had already noticed no bed bug activity. He was punctual and very kind! I highly recommend him!

We got the pest control treatment done for black ants in our home…read more The ants are back within 2 weeks. I phoned multiple times, just goes to voicemail. I submitted online message. The response is they are on vacation till end January! For a month! That is odd! What kind of a business are they running? Probably, the good reviews are all fake.

Very flexible, great service. Very prompt and good…read moreworkmanship Gary really went the extra mile to get the bed bug treatment accomplished in a difficult situation. 5stars

They don't know how to do their job. It's never been done properly since I moved In, and that's…read more7 years. Our building has a contract with them and not once have I seen them do the job properly or professionally. We have had a problem with mice, cockroaches and bedbugs. I have had to do the job properly myself out of pocket because our building manager already paid them. They are a waste of time and money for the last 7 years taking from a low income building. Shameful actually. If my request to remove them worked, they'd be gone. I only used one start as it asks for a start to post a review.

I had rats inside my attic and when i called around Atlas Pest was one of the few places that…read moreanswered my call right away, Plus they had someone out to my home the same day. They set up traps and within a couple days had caught the rats and we stopped hearing noises, thankfully! I also liked they clean of the attic space and screen off the openings/gaps where the rats got in from to make sure they don't return. I would recommend Atlas to everyone. Thank you for your prompt services!

We had a very dirty and pest infested garage which needed to be cleaned before we finished our…read morehouse sale. I was recommended to use Pestcheck from a friend who had often used their services. We were extremely happy with the service man, Stephen, who came and diligently worked to clean away all of the debris that was left. The garage is looking extremely clean now and we can hand over the home to the new owners feeling very good about the state of the garage. Thank you Stephen for making this happen!

Steven the owner answered the phone and i have an appointment right away. He is accommodating and…read moreprofessional . I'll let ya know how it goes :-) So Steven was able to fit me in and came right away. He found the problems and the critters right away. 2 dead squirrels in the crawl space attic. Found the hole they chewed into my roof to access the warm space . He set rat traps and removed dead critters . Repaired the hole in the roof. No more critters getting in. They come back Tuesday for the clean up and remove any rats they may have trapped . Great guy. Hard working.

June 22, 2024 I am…read morepleased to recommend Hassan and Sobia's services. Both Hassan and Sobia are very pleasant to talk to and very professional in scheduling appointments and completing work. I initally requested help with a squirrel problem in our atttic. This took about 7 or 8 visits by Hassan to repair/close entry points in our roof, set traps to catch the squirrels, and then several follow-up visits to inspect the attic to make sure squirrels had not returned. During the intial visit and survey of the roof and attic, Hassan pointed out some other issues he noticed: 1) there were several bee nests in the attic ---so I hired Hassan to remove the bee nests. 2) the gutters were full of debris from recent windstorms --- so I hired Hassan to clean the gutters. 3) one of the down pipes attached to the gutter was detached and bent --- so Hassan fixed that. 4) one of the soffits was hanging down a bit so Hassan fixed that. I always appreciate it when someone comes to provide a service and at the same time, points out other unrelated issues that could be a problem. Again, I am pleased to recommend Hassan and Sobia's services. Rob Adams, Surrey

I had a pipe burst completely by surprise, the ceiling came down and we found rodents. We tried…read morethree different places, all said 24 hours but only Elite actually showed up and took care of the clean up and treatment. I don't leave reviews but had to as it's scary when these things happen and it's nice to see that when an ad says 24 hours it truly is that. They were both kind, easy to work with, courteous and efficient, so very grateful I found them!

We reached out to Humane Solutions after having tried and failed to deal with our mouse problem…read more Our solution of blocking openings under sinks and having bait boxes outside the house worked for about 3 months but as we went from summer to fall and we removed the bait boxes, they found their way in again. We originally didn't find any companies that could offer much more than what we did ourselves, which is why I was discouraged to see the return of the mice. What would they do now that we hadn't done, except reintroduce bait boxes and only guarantee their work for 3 months? At $500/3 months that wasn't much of a solution. I came across HS in a google search. After speaking to them over the phone I was so hopeful. They were very patient explaining what they did, why and how it would work. They don't have a warranty or a guarantee on being pest free persay, but the goal is permanent pest proofing - it's just hard to guarantee under one original quote when these pests are so tricky. I was worried about the lack of written guarantee, but they reassured me that they wouldn't quit until we were mice free. It's hard to take a business on their word, but boy was their word tested to the extreme and they got an A+. November they came and did the original pest proofing. We took a risk going against what Human Solutions said about examining the whole house (everything but the front porch due to repair costs) but felt confident we'd be okay. So we were pest free for about 3 weeks, saw nothing and started to feel better in December. Until we saw a mouse again. They sent another tech (fresh eyes) to examine the house and make sure nothing was missed. They didn't find anything that visit, but we still continued seeing activity. Now the porch was starting to bug all of us and HS suggested that be our next check if we continued to see mice. Fast forward a bit and we decided to pull up a board on our front steps so we could look under and lo and behold, we (the idiots) had drilled a hole to run a wire from our garage out to the other side of the patio. And we did not seal it. Total moron moment. By this time the mice had everything they needed, a mouse highway (along that wire) in a hidden dark alcove, access to bird food and mouse bait in our garage, and free run of the house via that hole in the wall. Mind you this was winter too, so they definitely wanted to be warm. HS came out again and took care of it. We felt better - terrified of what was still trapped inside but feeling like maybe we would be home free soon. Not quite. We still had activity in the house, very minor, but we still had some. Apparently the tech who sealed the big glaring hole missed two very hard to see, very impossible to reach and very tricky holes that were behind tar paper (I don't blame them - the two holes were not typical mouse access points). Their most experienced tech, who is also the owner, came out and found the 2 impossible holes. He also explained that once they have really nice access to your home, they are a lot more persistent to keep looking for a hole to exploit and that's exactly what happened. In the end, we've been pest free for months now, only paid the original quoted fee plus a small service fee that was beyond the free checks they provided and did not pay for the final visit which was technically an "error" missed by the tech. After 18 years of living in this home and never having an issue, this was downright traumatizing. I wish I had known about HS back when we first noticed activity. I also wish we had decided to remove the front decking at the same time we had the whole house inspected. It would have prevented the mice from becoming so familiar with our home and moving in. We will never live in a home that we haven't had HS come and pest proof. Why live with that worry when you have HS willing to tackle such a difficult problem and get permanet results. No need to pay monthly for pest control - please don't until after you speak to HS. Most likely you will get better results that costs you less money in the long run.

Joe did a very good job at our home , for many years we had a squirrel problem in the attic and we…read morekept hiring companies that were not addressing the problem properly . joe blocked all the access leaving a one day door so that the squirrels can come out and never return . Thank you Joe.