It has been over one year with Top Line Pest Control, and a series of frustrations is what…read moremotivated this review. First, we still have mice and rats. After one year, they are not gone. This is after multiple box refills. Second, the communication is terrible. Sometimes, they do not reply. If you make an appointment, they arrive late. Or, they try to show up at a random time by only giving 20 minutes notice, and then if you are not available, say it is your fault for not answering the phone (in the middle of a weekday / work day). Once it took me over a month to schedule an appointment. Third, at the start of the service, they described that the rodents would eat the poison, then go far away from the property to die. This has not been true, and I have had to dispose of many dead mice and rats. To be honest, I wouldn't mind, because Top Line cannot control where they die. Still, it was either a lie from the outset, or a lack of knowledge on their part, about what would happen when the mice and rats consume the poison. Fourth, what has annoyed most, is that a rat died INSIDE one of the boxes. I asked them to please come and remove it because I physically cannot open the box myself without the key. They said it will cost me $75 for a service charge. After I have already paid them well over $1000 over the course of the past year, and would likely, at this rate, continue paying them for many more box refills. The principle of this is infuriating. They have a key to unlock a box and will only bring it if I pay them, otherwise I have to live with a dead rat on my property?

I'm dealing with hives of flying ants in the basement. Javaid came in and did an outside service…read moreand an indoor service at no charge because there was no activity (i went a little crazy with spaying soap and water) so when he got here there wasn't much he could do in terms of tracking them. But he laid some traps anyways and was super kind and helpful. Highly recommend these guys!!

I have been having issues with mice for over a year now. I had a Craigslist guy come in and put…read moredown some commercial grade poison in the beginning. I asked him about sealing up any holes in the exterior, and he said "it's impossible to mouse proof a house." The mice died and then came back multiple times over the last year, and we could no longer reach the exterminator who had guaranteed results. Had Protech over for the first time earlier today and I was very impressed. Bo was very kind and knowledgeable, and after he set some bait and traps, he found/covered the hole in the exterior where he figured out the mice were gaining access. It's only been a few hours, so I will have to update with results, but I am very satisfied so far. His price also came in as quoted over the phone which was less than the Craigslist guy from a year ago.

I phoned a couple places before finally setting up an appointment with this company. The owner and…read morethe only worker at the time was knowledgeable. He told me straight off the phone what was going to be sprayed. How long to stay out of the house. That the price will include 2 visits, with the 2nd one 2 weeks later. Everyone else I called gave me no info at all and just a price quote. Once I met the guy at the first visit, he went to the room for a quick check told me what bugs were there. Told me what he was going to do. Also included a preventive treatment spray of the whole house not just the infected area. So I'll update this post on my second visit.

Altas Pest Control was VERY disappointing! Eric came out and barely sprayed at all! At first I…read morethought he was just looking around and then realized he was squirting a little here and there as he walked. He didn't seem to care about my pest problem & was just saying "uh-huh uh-huh" like he wasn't even listening. When I asked how long it would be until I had some relief he said "Well let's just see how it goes". What kind of answer is that? I called him 6 days later because there was no decline in bugs at all. I asked if he could come back out and spray more. He said "I'll have to call you back, I'm in the middle of something". That was a week ago and no call back. This was a horrible experience and a total waste of time and money. Never again!

Do not use this company. They're availability is terrible. I waited two weeks for a first visit…read morewhere they put a few bait boxes out and left. They never contacted me to come back and do the exterior inspection, and when the landlord finally got a hold of them, they weren't available to come back for another 5 weeks. what started as a few mice became an infestation. By comparison, Orkin came the same day, did a thorough inspection of my home inside and out, and began a comprehensive program to get rid of the mice by coming back to treat every two weeks for three months. A FAR superior service. I can't think of any reason to use an inefficient service like Atlas, except that they must be cheaper. However, I'd rather get rid of the rodents than save a few dollars.

They do do the job right. But I must have to say, they are one of the most expensive on the market…read more I mean if you have wildlife issue and you call them up, I can guarantee that they will get the work done. Also note that their guarantee is also the shortest compared to its competitor. We had a squirrel issue many years ago. We hired AAA Wildlife. They got rid of the issue but 2 years later, the squirrels came back. Unfortunately the guarantee is over. Their website says a longer date but the materials are only one year. So 2 years later, we had the squirrels issue again, they came and they said materials are only one year. The materials all came from AAA Wildlife. At the end of the day, we got their competitor to come in and it was way cheaper and their competitor was offering 5 years guarantee on materials and pest free.

When we discovered squirrels living in our attic, we didn't know what to do. A quick search and we…read morerealized there may be babies up there and a bigger problem. Reading through reviews we came across AAA Wildlife Control. Their website promised a 10 year guarantee of their services and we liked how they would handle the squirrels in a humane way with the one-way door. It was within a day that we could already tell the squirrels were gone and it's been a few weeks and we have heard nothing since. The service was quick, painless on our part, maybe pricey but we feel good about making sure the animals were treated well without separating the mom from her young. All around would recommend and hopefully with the deodorizing we don't have another need to call anytime soon!

The best pest control company hands down. Tried many others but they do even come close to Ok Pest…read moreControl's service standards and reasonable prices.

Angel came to help with a wasp problem. He was prompt, friendly, efficient and most importantly…read moreknowledgeable. I would highly recommend him.

terrible experience, I asked them to place rodenticides exposed not in the box because I don't have…read moreany pets or children but they didn't do it. I had 2 rats now they are 4 and they are ignoring their boxes

I had a litter of raccoons under a house extension that was very difficult to access. Alex spent…read morehours in a really uncomfortable position to remove the 2 pups. Then he went home and returned with a Hilti gun and screen and racoon-proofed the crawlspace. (I had tried it myself with concrete nails but it simply shattered.) Next day I heard a third pup, called Alex and he came back and removed it as well. He charged me the original amount quoted. Great service and a very nice guy!

Bad, bad experience!! Alex Z. treated my suite for a bedbug infestation in a building for seniors…read more Long story short: he didn't like my emails, telling him what he failed to do and why. He subsequently complained to management, telling them he is "done" with me, and therefore cancelled my scheduled appointment for follow-up 3 wks later. I had to hire a K9 expert to make sure all the bugs are gone. This one-man pest-control co. Is clearly unsuitable for a senior place with bedbugs. We need a senior-friendly person with people skills and empathy. Not a guy with a cold and detached demeanour. I think Alex would be good with coyotes, squirrels, racoons, and wolves, definitely NOT bug treatments for vulnerable seniors. I just learned that Alex put a notice on a tenant's door for pest treatment without pests or prior appointment...nice going...and our managers are paying this crook and making our seniors miserable...and nobody cares!

A-General Pest Control has provided prompt and professional service to us when we had problems with…read morevermin and carpenter ants. They quickly solved the problems for us.