Poor communication and disorganized coordination were the main reasons I decided not to move…read moreforward with Dr. Baris Cakir.
When you're considering rhinoplasty surgery, clear and timely communication should be a basic expectation from your provider and their team. You need confidence that your surgeon and their team can answer basic questions clearly and timely, explain your treatment plan, and provide reliable support before and after surgery. Unfortunately, this was not my experience.
After being approved for rhinoplasty by Dr. Baris Cakir and seeing several photos that I sent, I received a WhatsApp voice message from Dr. Cakir explaining his proposed treatment plan. The recording was extremely poor quality, with several sections muted or inaudible. I used WhatsApp's voice-to-text transcription to make sense of it, but there were still multiple blank inaudible sections because parts of the recording had no audible sound.
Because I couldn't fully understand the treatment plan, I sent three follow-up questions that same day to Dr. Cakir's coordinator requesting clarification. A couple of weeks passed without any answers to these questions from Dr. Cakir or his team, and during this time, Dr. Cakir's coordinator contacted me twice asking me to select a surgery date, despite my unanswered questions and never having spoken to Dr. Cakir via an online consult (something I requested but was never scheduled).
Dr. Cakir and his team prioritized selecting a surgery date over making sure I understood or felt comfortable with the proposed treatment plan or even having an online consult first. The responses from his team were robotic rather than personalized. It was uncomfortable and frankly unprofessional and lacked empathy.
My biggest concern was the communication itself. If simple pre-operative questions took weeks to address, it made me question what communication would be like after surgery, when timely responses could be much more important.
Bottom line: Expect long wait times for answers to basic questions. Communication is a critical part of any surgical experience, especially for rhinoplasty and other facial procedures where follow-up care matters. Before committing to surgery, consider whether you're comfortable with this minimal level of responsiveness that you will receive--not just before the operation, but during post recovery as well. Remember rhinoplasty has a very high revision rate. Choose wisely.